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“Very good...” 5 of 5 stars
Review of Phuket Marriott Resort & Spa, Naiyang Beach

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Phuket Marriott Resort & Spa, Naiyang Beach
4.0 of 5 Resort   |   92 Moo 3, Baan Na Tai, Nai Yang Beach, Tambol Sakhoo | Amphur Talang, Nai Yang, Phuket 83110, Thailand (Formerly Imperial Adamas Beach Resort, Phuket)   |  
Hotel amenities
Bangkok, Thailand
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Very good...”
5 of 5 stars Reviewed March 1, 2010

I've been to the Adamas a couple of times now & have already booked to return in April, which says it all really.
I would recommend that you pre-arrange the hotel vehicle for an airport pickup - it's only 10 mins from the airport, but the taxis there are a hassle - they are like a mafia and it can cost you 500 baht or more.
The drive from the airport is through local villages, with some small shops, and a bit of padi field & past a fancy villa.
There isn't much else close to the hotel - so it's quiet. There is an abandoned hotel to the lefthand end of the bay, which isn't pretty if your room faces towards it.
Arrival at the hotel is impressive, with friendly and attentive staff who whisk you through to the expansive sofas, overlooking that bay. The main building is all open plan, with a bar and lounge. The rooms are divided into two main parallel wings, plus the fancy individual beachfront pool bungalows. The design is modern Thai, with bright cushions and interesting light features hanging from the public room ceilings.
There are many water features throughout the resort and the grounds are beautiful - this attracts much birdlife. The main pool is huge and has branches (?) or riverlets that snake through the grounds and run along the bottom of the main room blocks - this means if you want you can have a pool access room, with your own sunbeds. Great if maybe you are a really active lap swimmer.
Rooms are spacious, with dark wood floors & furniture. The balconies are huge but have only one bench seat - this has cushions but means that you need to sit sort of side ways (or if there are 2 of you, facing each other) which means you can't really appreciate the beautiful bay view comfortably. There is plenty of room on the balcony for 2 lounge chairs.
On arrival, you often find towels sculpted cleverly into an elephant, which will no doubt charm younger guests a great deal. A fruit bowl is also provided of good quality & with linen napkin, cutlery, plate. The mini bar is in a huge dark wood cabinet, whose doors are shelves for a selection of different types of glass. There is also a proper kettle, mugs etc, although the tea/coffee provided is of the cheaper quality: Nescafe instant + Liptons yellow.
The bathroom is lovely - glamorous glitter tiles on the floor and a huge handmade bath-for-2, which has coloured glass mosaic in it. There is a sliding wooden panel, which means you can have open plan bathroom/bedroom - for example, to watch the TV from the bath! There is also a beautiful separate shower with a glass door and combination of the mosaic and black tiles and rainfall shower. The bathroom freebies are good quality with an excellent fragrance. Different from the typical things you are given. I particularly like the mini dressing room, which has a swing door opening to both the bathroom and to the hallway. It has open plan closets with enough space for the most well dressed guest, sliding drawers, space for many many pairs of shoes! The sink is a big stainless steel bowl on a black marble counter.
The pool area is great, with many beds and some upstairs on a sort of mezzanine about the beachfront restaurant. The beach itself is not for sunbathing, as it is huge and too shallow for swimming, although it's nice for a walk when the tide is out. Food at the restaurants is of a very high standard and the staff are very attentive. Breakfast stands out for its quality and international variety of foods, including real coffee from an italian machine. If you ask, they will even make you espresso. This main restaurant is lovely but perhaps lacks a little atmosphere, although you can dine on the terrace outside if you are smoker or if it's a cooler evening. The beachfront restaurant is quite romantic at night, with the giant swinging lanterns and the chairs under the trees. All food and drinks are quite expensive, as it expected from such a standard of hotel that is in an isolated position.
To economise, as other posters have said, one can walk along the sand at low tide to the beach resort of Nai Yang, which has anything a holiday maker could want really. So maybe stock up on cold drinks & put them in your fridge? Similarly, there is a shuttle bus provided a couple of times per day into Patong (horrible place, but very popular to buy fake goods etc & the more seamy side of Thailand including a lot of seamy tourists).
If you are on a family holiday or want to do lots of activities, you could use Adamas as a base, as it is not far to many interesting places & you could hire a car or arrange tours to pick you up.
The staff are friendly and helpful and most speak English very well. They provide the right kind of atmosphere for this hotel - laid back but of a high standard. Room cleaning is spotless.
Recommended (but don't tell everyone!)

  • Stayed December 2009
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adamas_11, General Manager at Phuket Marriott Resort & Spa, Naiyang Beach, responded to this review, May 21, 2013
Dear friends,
warm greetings from the Imperial Adamas Beach Resort and hope that your trip back home was very fine. Thank you for your recent stay and for having taken time to give us feedback via tripAdvisor.
I have noted your kind feedback and I was proud to share your survey in details with all the department concerned. Thank you for your feedback once again and despite the negatives, which we will endeavor to improve and I hope we can welcome you back to Phuket in the not too distant future.
With best regards,
Elyes Ben Brahim,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Chicago, Illinois
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed February 20, 2010

I would give this an easy 5 stars if the food was cheaper and the location was better. Pulling up to the hotel, you'll think you've crossed a jungle with a small community prior to reaching the hotel lobby. But once there, you'll think you're in heaven! The lobby is gorgeous!

Internet service - they use a third party provider and you have to buy a card at reception. 3 hours of wireless for 450THB

If you want to leave the resort, you can bargain with the driver. Normal taxi to Patong is 800. We paid 650 for two cars.

We booked a room on Agodas.com and received 30% off due to early booking. Our room poolside was $110 per night. Upon arrival though, a huge wedding party has just departed and no rooms were available. We were upgraded to the private villas along the beach for $20 a night! Excellent!

I suspect that the hotel isn't completely finished. Despite being booked full most of the weekend, we barely saw many people.

The private villas were stunning complete with a private pool, lawn, beachfront, lounge chairs and a day bed. The room was done nicely - Thai style. Turndown service was also night, but for some reason, they only came by once during our 3 night stay. I did notice that the sliding doors do not close completely leaving a gap in the door. The result was the presence of little ants in the room. They didn't bother us so much but I did find one in my suitcase after I had left Thailand.

Food, with 2 alcoholic drinks and one smoothie, and two entrees were about $50USD. More than lunch would cost in a city like downtown Chicago (at the poolside restaurant). The thin crust pizza was pretty good as was the burger and fish and chips (tartare sauce was damn good!) - a nice change after eating Thai food 3 times a day for the last 5 days. Actually probably the best Western food I've ever had in Thailand for lunch.

Food - forgive me for being so detailed but I'm a food blogger in Chicago.
Breakfast was better than most hotels I've stayed at anywhere. Except they did refridgerate old sushi and serve it in the morning. You can always tell when the rice is slightly crunchy. I enjoyed it immensely but I noticed that Saturdays has the freshest bread. On Saturday, all the croissants were crispy and the breads had a nice crust. Buy Sunday, the bread - though NOT stale, has been stored in plastic bags or something and had a gummy texture - luckily there is a toaster to help alleviate that and bring the freshness back.

If you want to be secluded and want privacy without the craziness of the typical Phuket, I definitely recommend this hotel.

  • Stayed February 2010, traveled as a couple
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adamas_11, General Manager at Phuket Marriott Resort & Spa, Naiyang Beach, responded to this review, May 21, 2013
Dear friends,
warm greetings from the Imperial Adamas Beach Resort and hope that your trip back home was very fine. Thank you for your recent stay and for having taken time to give us feedback via tripAdvisor.
I have noted your kind feedback and I was proud to share your survey in details with all the department concerned. Thank you for your feedback once again and despite the negatives, which we will endeavor to improve and I hope we can welcome you back to Phuket in the not too distant future.
With best regards,
Elyes Ben Brahim,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed February 13, 2010

Got a good offer from Wotif. 2350b/night. Have good beach but over run by a steam of dirty river during low tide. Need to walk for 15 minutes to Naiyang beach for cheap food. Hotel breakfast is good. But the food is too expensive. Will stay there again if the hotel room rate is below 2000b a night.

  • Stayed December 2009, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adamas_11, General Manager at Phuket Marriott Resort & Spa, Naiyang Beach, responded to this review, May 22, 2013
Thank you for your recent feedback on tripadvisor, following your stay at Imperial Adamas Beach Resort, Phuket. We have noted in details your overall satisfaction & experiences relating to the hotel facilities, service and location.
We do look forward to continuing to welcome you back to Imperial Adamas, whenever your travels bring you to Phuket.
Thanks and best regards,
Elyes Ben Brahim,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed February 1, 2010

We stayed at the Adamas in December and we loved the hotel. The rooms were great other than the bed was one of the most uncomfortable beds that we have EVER slept on. The staff were friendly and helpful from check-in, to restaurant, spa, boutique, housekeeping and general maintenance staff. The food in the restaurants was tasty and service was reasonably good. Sometimes the breakfast staff were a bit rushed off their feet and it took a while for plates to be cleared or tea and coffee to be served. The hotel is in a great location away from the maddening crowds but we also had a hire car to get out and explore. The beach area was good and the lagoon was great for small children as it was shallow for about 800m out. The swimming pools were well maintained and lovely. There are great little Thai beach restaurants if you walk along the beach to the National Park on the right for a change of scenery. The hotel does charge for internet when free wifi is more the norm these days but they offer a log in log out package to cover minutes used. The spa was lovely and offered a reasonable range of treatments for ok prices. This is a great hotel for couples, singles and families alike.

  • Stayed December 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adamas_11, General Manager at Phuket Marriott Resort & Spa, Naiyang Beach, responded to this review, May 22, 2013
Thank you for your recent feedback on tripadvisor, following your stay at Imperial Adamas Beach Resort, Phuket. We were very happy to read of your overall satisfaction & experiences relating to the hotel facilities, service and location.
We do look forward to continuing to welcome you back to Imperial Adamas, whenever your travels bring you to Phuket.
Thanks and best regards,
Elyes Ben Brahim,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thaw13
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 31, 2010

A great hotel I would recommend to everyone, we chose this hotel as it was a four star at a great rate and booking in advance we had a good discount, it worked out at about £65 per night for a standard luxury room. It is situated on Nai-Yang Beach which is located around a national park so is not built up with lots of busy roads or hotels, it feels and looks very natural, the hotel is tastefully constructed low rise and blends in well with the scenery, the rooms are very clean with Thai style contemporary design and all the usual facilities you would need TV, DVD, minibar, kettle etc and with a large bed, they also supplied a lovely wooden baby cot with pillows and cushions for our 12 month old baby free of charge. You can have pool access rooms or 2nd or 3rd floor rooms, we had a 2nd floor room as the balcony allowed our baby to crawl/walk around rather than pool access. The hotel pool is huge and is plenty enough for a keen swimmer or for fun with the kids including paddling areas for younger children. The hotel is set right onto the beach with wooden sun-beds and cushions much better than plastic ones, although they could do with a few more as sometimes they were all taken. The beach in front is very shallow and at low tide goes very far out. If you want to swim in the sea just walk 5-10 minutes up Nai-Yang beach and it gets deeper, the shallower areas are very safe and was good for our baby to splash around in. There is a large what seemed abandoned hotel to the left of the Adamas Hotel which closed apparently due to the Tsunami. The breakfast was included in our room price and was a very well done buffet style from fruits to fried eggs, there was lots to choose from to suit all tastes European or Thai, our baby loved this as she could have lots of yogurt, breads and pancakes, and you can eat as much as you like! For other meals we visited the restaurants on Nai-Yang Beach only a ten minute walk away. There is a lot of choice and all were of a good quality and were a third of the price cheaper than the hotel, great if you are on a budget. We did eat at the hotel which was very good for a special night out meal as the presentation and quality of their food was excellent. At high tide it can mean a wade through some water to get to the other restaurants but it's not deep. There are also bars, shops taxis and excursions available at Nai-Yang Beach. Taxi prices are similar from here compared to the Taxi's outside of the hotel but you can try a barter with the drivers. Overall the Adamas Hotel is a very peaceful, beautiful and relaxing place away from the overcrowded beaches and busy roads of Patong Beach, which we visited but weren't impressed with, although the shops selling the usual T-shirts, bags etc are good. The staff at the hotel are very considerate and try to use English as much as they can and we managed fine for anything we needed, if you want fluent Thai/English translators then you may need to book the five star hotels where they probably pay more for this skill I would recommend this hotel and give it my seal of approval. Well done Adamas Hotel and thank you for a memorable fantastic holiday.

  • Stayed January 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adamas_11, General Manager at Phuket Marriott Resort & Spa, Naiyang Beach, responded to this review, May 16, 2013
Dear Guest,
Thank you for taking the time to post your recent review on TripAdvisor.
I am so pleased that you enjoyed your stay with us and your feedback has been shared with the team, it is always great to hear from our happy guests and we look forward to welcoming you back next year. Until next year,

Kind regards,
Elyes Ben Brahim,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Espoo, Finland
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 30, 2010

We stayed at adamas for 3 days after being 4 days in the busy patong beach. We were pleased with the hotel's calm and quiet atmosphere. The hotel was really beautiful and the food at the restaurant was extremely good even though more expensive than in other restaurants nearby. The breakfast was really great. They offered wide varieties of cold and warm dishes+desserts. Our room was beautiful but there was a bit mold in the bathroom and if we had stayed longer we would have changed rooms. The pool area was nice but the hotel's beach wasn't anything special. The location of the hotel is extremely isolated but it's okay if you're intending to stay at the hotel and looking for a quiet getaway. All the massages and spa treatments were really overpriced and it might be a good idea to get a thai massage from patong beach for 1/8 of the price. The hotel offers a shuttle bus to Patong.
After all we had a great stay and it was one of the highlights of our long holiday. We might even come back some day :)

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adamas_11, General Manager at Phuket Marriott Resort & Spa, Naiyang Beach, responded to this review, May 22, 2013
Thank you for your recent feedback on tripadvisor, following your stay at Imperial Adamas Beach Resort, Phuket. We were very happy to read of your overall satisfaction & experiences relating to the hotel facilities, service and location.
We do look forward to continuing to welcome you back to Imperial Adamas, whenever your travels bring you to Phuket.
Thanks and best regards,
Elyes Ben Brahim,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 29, 2010

I stayed at the Adamas resort 2 times while I was working in Bangkok and needed a rest on the weekends.

On my first visit I stayed in a suite with private pool access which was just amazing on my second stay a chose to stay in an executive room with pool access as the suit was just too big for me traveling alone. It was the perfect choice for me to stay at this hotel, the service is amazing. I called reception to ask how to use the WiFi and was told that I need code which I can purchase at the reception. 5min later the door bell rang and a staff member was there with different kind of WiFi cards, I was impressed as usually in all other hotels you had to go to the reception to get them.
The breakfast was good, and the main restaurant is excellent in the evening. I did not try the restaurant close to the beach as I preferred to walk a bit down the beach to go to one of the local restaurants which are really good. I tried the room service and the value for money was really good for a 5* hotel.

Overall the resort is really great but if you are looking for a beach holiday I would not recommend it as you have to walk about 80-100m to the water during low tide. The public beach nearby is nice but I have seen far better ones in Phuket.

Great thing is that there is a diving station (Paradise Diving) just a few minutes walk away. The owners are a lovely couple who are so passionate about getting new people fall in love with diving and also keeping experienced divers happy!

If I come back to Phuket just to relax for a few days I will for sure stay there again
!

Stayed October 2009, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adamas_11, General Manager at Phuket Marriott Resort & Spa, Naiyang Beach, responded to this review, May 22, 2013
Thank you for your recent feedback on tripadvisor, following your stay at Imperial Adamas Beach Resort, Phuket. We were very happy to read of your overall satisfaction & experiences relating to the hotel facilities, service and location.
We do look forward to continuing to welcome you back to Imperial Adamas, whenever your travels bring you to Phuket.
Thanks and best regards,
Elyes Ben Brahim,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Phuket Marriott Resort & Spa, Naiyang Beach

Address: 92 Moo 3, Baan Na Tai, Nai Yang Beach, Tambol Sakhoo | Amphur Talang, Nai Yang, Phuket 83110, Thailand (Formerly Imperial Adamas Beach Resort, Phuket)
Location: Thailand > Phuket > Nai Yang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in
#4 Top resorts Hotel in
#6 Spa Hotel in
#6 Luxury Hotel in
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Phuket Marriott Resort & Spa, Naiyang Beach 4*
Number of rooms: 116
Official Description (provided by the hotel):
A relaxing heaven awaits you...Welcome to Imperial Adamas Beach Resort, Phuket. Adamas luxury Phuket resort is designed for sophisticated travellers wanting to rejuvenate body and soul. Imperial Adamas Beach Resort, Phuket is located on one of the most secluded beaches of the island, Nai Yang. Our luxury Nai Yang resort accommodation features stylish contemporary Thai decor set in lush tropical garden and coconut palm tree groves, just a few steps from the beach. The Imperial Adamas Beach Resort 3000 m2 infinity swimming pool that winds its way round the resort is a true highlight. Our guests can enjoy the timeless Thai traditions of healing and massage at our Nai Yang Beach spa. Relax and rejuvenate mind and body at the Adamas Spa. ... more   less 
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Also Known As:
Imperial Adamas Beach Resort, Phuket Hotel Nai Yang
Adamas Hotel Nai Yang
Adamas Hotel Phuket
Phuket Marriott Resort & Spa, Naiyang Beach Nai Yang

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