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“Best New Year's Ever” 5 of 5 stars
Review of Indigo Pearl

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Indigo Pearl
5.0 of 5 Resort   |   Nai Yang Beach & National PA, Phuket, 83110, Nai Yang, Phuket 83110, Thailand   |  
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Ranked #1 of 5 hotels in Nai Yang
Phuket, Thailand
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
“Best New Year's Ever”
5 of 5 stars Reviewed January 27, 2011

To review a hotel I should probably speak about the hotel. In a word it is excellent. The grounds are beautiful, the main pool with true 5 star landscaping is perfect for relaxing, dipping and letting the stress of daily life wash away. There are other pools for the serious swimmer so the two personalities don't have to compete for their highest pleasure. Our room was well appointed, clean etc (the quality you expect but too often don't get in many parts of Asia). The rest of the resort is equal. Great restaurants, etc.

Now to the real reason for this review. We were at the New Year's Party. With more gray hair than not I have been to many New Year's Eve Parties and this year at the Indigo Pearl the party was the best I have been to. The banquet was amazing, beautifully set out with all the appointments. I am not big on food so that was not the most important thing to me, however a couple of the guys in our group are really into food. They have continued to talk about how good it was weeks after the event. (I am writing this in February).

For me it was the show, or actually shows that was most impressive. They had a great band with an exceptional singer who played music that everyone seemed to connect with. Our group had people from early 30s to 60s and everyone was touched by something that was special to them. The band was the stable of the evening starting out with soft dinner music and then coming back with excitement between each of the other acts.

The other acts were equally wonderful. The Thai dancers, what I assumed were both traditional and modern, put on many fascinating shows. The dancers were entertaining on stage and friendly off stage. A highlight was the "sash" dancer. I don't know the correct word for it, but the woman climbed two material sashes hanging from the ceiling and did some amazing acrobatics while just hanging by the material wrapped about parts of her body. It was exotic and erotic while completely maintaining a high level of decorum. I loved it, my wife loved it and the kids in the audience were in awe. First class stuff!

Of course there were lots of impressive fireworks at midnight and complimentary champagne. That would seem reasonable, but last year we were at a 5 star resort in Vietnam where the midnight champagne was not complimentary and there were no fireworks or even extra shows just the band. Not a bad night, but nothing in comparison with this year at the Indigo Pearl.

Everyone from the dancers, band members, and yes even the cooks were happy to pose for pictures - I took a lot of pictures and never got a frown or even cross look. The friendliness was genuine and complete. It made the evening special as I went away with not only great memories of the shows and the great band, but also with a deeply satisfied feeling that can only come from being emotionally supported throughout the night.

Thank You Indigo Pearl This year, the money was very well spent.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cawarral
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 26, 2011

It's all been said before about this joint (through previous reviews), but have a go at the Thai breakfast. We couldn't believe that for all the punters that must've been staying here, we were 3 of only about a dozen people that ate breakfast each morning at Black Ginger. If you like healthy, tasty food (ie Thai Food), you can't go wrong here.

Also, watch out for the 'no-more-gaps" that may fill up various phone and power sockets in your room. Don't assume that the telephone in your toilet will be anything more than an ornament.

  • Stayed January 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stavanger, Norway
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 24, 2011

We returned nearly 3 years on from our first visit and received the same wonderful service from the staff at the Indigo Pearl.

Hotel:
The hotel is still in great condition and although there was quite a bit of serious maintenance being carried out (one of the blocks was being renovated and one of the pools was out of action for a few days while being re-tiled), this really caused us minimal inconvenience (there are 3 lovely pools to choose between). I took it as a good sign that the management are ensuring that their very high standard is being maintained. Our visit was unfortunately just too early to try out the new spa facilities, which must be open by now and by the sounds of should be wonderful.

We had an extremely comfortable "Pearl Bed" room (in fact we were given exactly the same room as we had had 3 years before which I'd said we had liked very much - now that's service!), with a lovely big balcony and huge outdoor double bath.

Food:
The food served at the hotel is fabulous!

There is the delicious breakfast buffet with sensible holiday opening times (through to 11:00 am every day), an amazing selection of food and really extra-ordinary service (a very special thanks to Rat in particular who so sweet to us and so attentive!).

We love the Black Ginger with its delicious food and very romantic when able to eat outdoors (unfortunately we had rather a lot of rain during our stay as we caught the end of the monsoon season, so we were unable to make the most of that..).

The two bars also offer great alternatives and indeed, although the hotel was pretty much full, it never felt like it.

Oh, and the Sunday Brunch buffet was fantastic!! (see some of the photos attached).

Gym:
We used the gym a lot and the facilities there are very good with plenty of weights and quality apparatus (TVs for the X trainers and treadmills for instance). They also provide free fruit and water.

I apologise for all the superlatives in this report, but they are justified!

Outside the hotel:
Just outside the hotel there is a small "Strip" along the beach offering good alternative and cheap places to eat. I am usually sceptical about using the first services on offer, but the two storey massage place, the tailor (run by a Nepalese guy) and the money changer / "Mr fix-it" just through the gate to the beach all gave very good service, good value for money and can certainly be recommended.

A restaurant worth visiting if you stay for more than 2-3 days is the Thai @ Siam (thaiatsiam.com - see my review of this on TripAdvisor) which is 5 minutes walk though the front entrance of the hotel. The flashing neon sign on the road rather put us off, but take a few steps into the entrance and you enter a whole different world. Really delicious food and super service.

Beach:
The beach is very pleasant and not crowded. The hotel has a section with complementary sun beds and towels, so use these, or take a couple of minutes walk in either direction for more privacy.

Golf:
I played several rounds of golf while there and the well known Blue Canyon club is only 10 minutes from the hotel. You will want to book online to get the best deals phuketgolfcourse.com is the one I used most and they were very helpful.

Conclusion:
We stayed 19 nights and loved every bit of it despite the imperfect weather. I want to thank Arnaud, the manager for ensuring we were spoiled wonderfully and wanted for nothing. We will visit again!

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 18, 2011

I travelled to Thailand for my birthday celebrations! I had heard prior to arrival that the hotel was rather pricey!
On arrival we were checked into our room promptly & was served a drink along with a cold towel!
We were then driven to our room on a golf buggy! The grounds are breathe taking from tropical plants to tropical birds it's honestly sensational!
We upgraded our room to the plantation villa & boy am I glad we did the rooms were amazing!
The first night we found ourselves getting our Barings.. Strolled along the beach & came across a restaurant called the octopus as it looked the most higenic restaurant we decided to give it a go! The food was delicious I would highly recommend anything on the menu all was amazing especially the spring roll starter with chilli dip! I would walk to Thailand for another portion of those... That night we had 2x starters 2x mains 2x cokes & 2x maitai cocktails for approx £10.00!
The rest of the week we sent relaxing by the adult pool which I found alot better than the family pool!
Thai massage and the likes is a must just as you exit the hotel to the beach on the left hand side a massage palour is open & the girls in there do a fabulous job we had a different treatment every night for around 200bart a time which is nothing compared to English price!
If given the chance you have to ride the elephants on the excursion it was out of the world they have such character & the scenery is amazing!!!
All in all I would honestly say this hotel is world class & would go back in a heart beat given the chance! 15 out of 10!

  • Stayed February 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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shanghai
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 18, 2011

We stayed 3 nights w/ our 2 boys, 9 & 11, and could have stayed longer. The tin mining theme along w/ Thai and other artistic elements was hip and inspiring. There are so many special and creative spaces on this large well-maintained property. Walking through the maze-like trails, you often came upon something new. The large family pool was nice w/ our kids, and one of us could get away to one of the two quiet adult-only pools for a while as well. The breakfast buffet was excellent. We didn’t eat there often for other meals because we liked being on the beach for sunset and for good local food. This resort offers something for everyone --you could spend all your time there, or like us, half the time there and half the time doing activities and hanging out on the beach. Totally recommended.

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Manchester, United Kingdom
Top Contributor
63 reviews 63 reviews
19 hotel reviews
Reviews in 37 cities Reviews in 37 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 18, 2011

We absolutely loved this hotel and will definately go back next year! The style, decor, staff, quality of food and facilities is absolutely fantastic! Would definately recommend this hotel without question!

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ExecOffice, Management at Indigo Pearl, responded to this review, August 14, 2012
Dear KandATravels,

Thank you for acknowledging our resort and do hope to welcome you again soon. Kind Regards Indigo Pearl team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 17, 2011

We combined a one week stay in Bangkok with one week in Phuket for some rest & relaxation. We generally tend to look for small boutique style hotels with a friendly service. This hotel definitely fit the bill, we really liked the 'industrial chic' design theme.

Being so close to the airport is definitely a big plus. We got off the plane and were in our room within 45 mins of landing. The room at Indigo Pearl was amazing, beautifully clean & well located for sunshine well into the evening on the balcony. I was amazed to hear how much there was to do - as our customer relations lady detailed all the restaurants, bars and activities at the hotel.

The pool area was really nice - I'm a big fan of the adults only pool area. However, the family pool looked great too.

We tried most of the restaurants in the hotel and they were all very good quality. The highlight of our week was the 'Sunday buffet'. This was fantastic. Though make sure you book in advance as this is really popular with visitors from outside the hotel too.

If you want to look at cheaper dining options, there's a good selection of bars and restaurants along the beach outside the hotel. The only downside is that I found both dining in & outside of the hotel a little challenging for vegetarian options (particularly compared to Bangkok). However, the Head Chef at Indigo noticed my problem during the evening buffet one night & offered to cook me up my own meal - great service!

I would definitely recommend this hotel & would definitely stay there again.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Indigo Pearl

Address: Nai Yang Beach & National PA, Phuket, 83110, Nai Yang, Phuket 83110, Thailand
Phone Number:
Location: Thailand > Phuket > Nai Yang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Nai Yang
#1 Spa Hotel in Nai Yang
#1 Luxury Hotel in Nai Yang
#1 On the Beach Hotel in Nai Yang
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Indigo Pearl 5*
Official Description (provided by the hotel):
Style and distinction - Historic detail fuses with chic industrial elegance. A 5 Star Luxury Design Resort touching Nai Yang Beach, Phuket. The Indigo Pearl resort experience is an encounter with Phuket's collective imagination - a gathering of intriguing details, re-envisioned through imaginative design. Architecture inspired by Phuket's tin mining past. The hotel decor evokes a Thai factory of a century ago. A landscape overflowing with surprises: the postmodern transformation of a mature plantation, spiced with modern sculpture and found industrial art. Luxury, comfort and service surpasses expectations. ... more   less 
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Also Known As:
Indigo Pearl Nai Yang
Indigo Pearl Phuket/Nai Yang

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