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“Amazing honeymoon” 5 of 5 stars
Review of Indigo Pearl

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Indigo Pearl
5.0 of 5 Resort   |   Nai Yang Beach & National PA, Phuket, 83110, Nai Yang, Phuket 83110, Thailand   |  
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Ranked #1 of 5 hotels in Nai Yang
Doncaster
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Amazing honeymoon”
5 of 5 stars Reviewed April 29, 2010

We spent the second part of our honeymoon here and it was fantastic. So relaxing from start to finish and we were so disappointed to leave.

We were upgraded to a pearl bed suite which was fantastic and huge. The only downside of this room was the noisy air conditioning unit outside but it didn't really disturb too much. Upon check in we were escorted to our room, 2 minutes later there was a nock on the door and the luggage arrived, then a few minutes later another nock on the door and a gift arrived as we were honeymooners - some sparkling wine, cake, flowers and fruit. We also had a flower display on the bed and a scented candle which i think is a nice touch.

Each day the room was cleaned and the ladies would refill an oil burner which was lit by the turn down ladies later in the evening. The staff are incredibly polite and always greet you. When they come into your room they always take off their shoes.

Room service was great, we had it a few times. The only problem i had was when i wanted two single shots of havana club rum and the lady didn't understand what i meant. Nevermind we got it in the end.

The restaurants in the hotel were great. Tin Mine was great for breakfast, i loved having fresh pancakes made for me. We had an incredible meal in Black Ginger, simply wonderful food and a lovely setting. Remember to book for these restaurants though. We also had some wonderful steaks in Rivet Grill.

The pools were great, we hung out around the adult one mostly which was very chilled. Drinks are expensive at the pool bar but friendly staff. The in pool seats for the bar were very uncomfortable though and did cut/graze your legs - didn't deter me from sitting there though. The fruit and water that is brought round was greatly appreciated.

I went to the spa for a couple of treatments on my last day and it was amazing. Such good service and the treatment was fabulous. I enjoyed it so much. It is expensive but is well worth it. We also had thai massages in a place on the beach which was nice but you don't get the same level of luxury.

I'd definitely recomend doing the Moo's Kitchen cookery class. We had great food and it tasted fab. We felt very proud of ourselves. It was fun cooking with my husband and the chef instructing us was very cheery.

People talk about the plane noise but it's not all the time and i didn't find it disturbing in any way. The conveinience of transfer time defintely overrules any disturbance we felt, it's so close and i hate travelling loads to get somewhere. We enjoyed our walk along the beach towards the airport and didn't find that the beach was dirty. The restaurants along the beach were fab and we loved Mr Kobi's for drinks.

There is a room near reception where you can have complimentary access to computers which i thought was great.

We had a very early flight when we left so the hotel organised a breakfast box. The box was fab and had fruit, yoghurt, pastries and a little cooked breakfast and some juice. This really set us up for the day at 5am until we had a meal on the plane!

It was a fabulous honeymoon and we definitely want to go back.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 25, 2010

Agree with stockyhouse's review, and so won't be repeating each point. The thing that strikes you from the very moment you arrive is the lack of basic English skills by the staff, and I mean basic. I was lead to believe that the situation is the same everywhere across Phuket, but this is something I can't comment on. So if you have an issue to sort out (and given the climate I think you are guaranteed to have at least one), be armed with loads of patience.

Secondly, the grounds are overly lush with vegetation with the only open spaces being the area in front of Rebar and the beach, so from time to time that claustrophobic feeling tends to return... By the way, the map of the hotel says (in English) that there is an alternative beach 400m north - do not be fooled, it's not there.

On the plus side, the physical location of the hotel is fantastic. If you fancy a cheap but tasteful and fragrant meal at a seaside tavern (we loved seafood rice and proper green curry at Mama Mia), or a fancy meal at the hotel, a drink at plush Rebar or at a simple Ozzy, once again, seaside, bar - you have that choice and the places are a stone throw apart. I was lead to believe it'd difficult to find such a combination elsewhere in Phuket without the place being overcrowded. The beach neither had white sand nor was clean. But, on the other hand, you don't go to Phuket for an immaculate beach holiday, do you?

Some pointers that I think may be helpful: do upgrade to at least Pearl room, buys you that extra space that you need; do go see James Bond island, the tour normally included monkey island and sea kayaking; carefully choose your Phi Phi Don and Lei tour - some tend to spend there not much time at all.

In conclusion - I have ticked the box 'Would you recommend this hotel to a friend' in this review, but purely on the basis how this hotel compares to its neighbours, and not on the basis of its own merits. On the same basis the rating should be Good, but TA offers only Average and Very Good options...

  • Stayed February 2010, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Sweden
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 24, 2010

Stayed at Indigo pearl for one week with my husband. Many things have already been said about this hotel so I´m gonna keep it short.
Positive:
* Location. Close to airport , beach and the small town.
* Service. We got great help from the staff when needed.
* Hotel grounds. Nice grounds and pools. Very well kept. Beutiful design in the whole hotel.
* Rooms. We stayed in a plantation villa. Very beutiful bathroom and patio. Very privat.
*Gym. Well equipped but to warm.
*Beach. VERY NICE!! Sandy beach. You can take long walks if you continue to the mai khao beach, and look at all the planes take off. Comfy sunbeds. Snorkeling is possible from the beach!
*Resturants at hotel: Breakfast was very good!! Did eat at the Tin mine when it was Asia buffet, and it was only "so-so". We ate at a resturant in the town that was called "Octupus". They had wonderful thai food and the service was inpeccible. It´s a family that run the resturant.
Negatives:
*Rooms: Impossible to understand how the lights in the room function. About 20 switches to choose from. We had to change room in the middle of the night because the air condition was broken and made a lot of noise. But again the staff was very helpful. There is not enough hangers for clothes.
* Service at the beach. It took to long for them to bring water. The bar staff made it very clear that we disturbed them when wanted to order drinks. No smiles there.
* Beach Club 2 was closed - They say one thing in the ad but reality is something else.
* Indigo Pearl does not live up to what is presented at the website (pictures, descriptions and so on) do not
* Tip: Go to Layana (Koh Lanta) - its magnificent!

  • Stayed March 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 22, 2010

I have only just started writing reviews hence the long time in between my trip and this review!
This hotel has been the best I have ever experenced (I have stayed a lot of 5* hotels). Even to this day my partner and I use it as a benchmark to all other hotels we have stayed in since! We staye din the plantation Villa which wsa delightful, it came with a outdoor shower (which we didn't use), outdoor garden with sunloungers and a bath (which was a luxury) and indoor bathroom. The decor was fantastic - funky, modern yet cosy still.
There is a beach nearby however as with most beaches e necountered in Phuket, it was dirty and we found that the hotel had enough pools for us to choose from!
Breakfast was fantastic - great range of food. We also tried out the buffet at night, the Thai restaurant and also room service - all of which we thoroughly enjoyed. Some may find the food a bit pricey and there is little choice outside the hotel as it is not near any major places of interest but you're on holiday - spoil yourselves!
The hotel also had free computers in the library for guests to use, a selection of DVDs to watch in your room and free pool tables in the bar area!
I hope to visit this hotel again in the future!
If you want to do a lot of sight seeing this probably isn't the hotel for you (which is why we moved to a hotel in Patong after this hotel) but it is a lovely resort where you can just relax by the pool and soak up the sun.

  • Stayed June 2007, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2010

We had the privilege of staying at the Indigo Pearl from the 1st -8th April. We wanted the luxury of a 5 star resort , but be near a village so that we could experience Thai food & culture, & be close enough to an unspoilt beach away from crowds. After much research , Indigo Pearl ticked all the boxes, & it didn't disappoint. The fact that it is 5 mins drive from the airport is an added bonus.
Contrary to previous reviewers , we loved the stunning open reception area , which is where we were met on arrival by Pang , the lovely Guest Relations Officer, who welcomed us with ice tea & cold flannels, as she orientated us & took us to our rooms on electric buggies.
We opted for the standard Kelly Quarter rooms as we required a second room for our 3 sons, aged 18, 15 & 9 yrs, & we didn't anticipate being in them much. The rooms were clean , comfortable & had easy access to the beach & all the resort facilities.
One evening we were invited to a The Rever Bar for wine & canapes with the staff,& the General Manager , Arnaud Girodon , a very charming & down to earth Frenchman, sat with us for some time & seemed genuinely interested in us & our thoughts on the resort, & was able to give us some of it's history.
Indigo Pearl is an independently owned by a tin mining family. They hired an American architect who thoughtfully designed this chicly, sophisticated resort blended with beautifully maintained landscaping with ,a tin mine theme.
We used as many of the resort facilities as time would allow. Our 15 yr old son loved his private Thai boxing class, held in the gym which we visited on a few occasions, was well equipped & next to the tennis courts.
The pools were all as gorgeous & inviting as in the photos. We particularly enjoyed happy hour cocktails @ the swim up Plumb Bob bar where they had a DJ some afternoons , or they played Cafe Del Mer type music which created just the right ambience.
Breakfast was amazing & catered for all tastes & cultures. We never needed lunch. We had a divine birthday dinner for one son @ Black Ginger , complete with birthday cake & the lovely staff singing Happy Birthday. We found all the resort staff to be friendly & obliging. Room service prompt & efficient.
The beach is across a narrow street & is lined with great restaurants ; very inexpensive ,with fresh tasty food (recommend Batik). How could you not love dining right on the beach , watching the setting sun.
Nai Yang Beach is picturesque with white powder sand & turquoise water, with a perfect temperature.
We were well looked after by the beach club. Plenty of sun beds & towels & a bar. It was the extras that made it special, ice cold water, small cups made of leaves with fresh fruit, popsicles,
& cold flannels. The staff were always polite & helpful.
Lee was great with the boys . One day they disappeared from site on kayaks,& he jumped in his rubber dinghy to rescue them even though we assured him that we weren't worried for their safety . He let our 9 yr old steer the dinghy back ; which made his day.He stayed with them while they were learning to windsail.
The people in the village are gentle & trustworthy. On the beach, the children come around offering ice creams & drinks, & the women offer massages , but they are not persistent or intrusive.
We booked elephant rides though the small tourist office across the road from the resort, & hired a car (Aus $30/day) , so that we could drive to the night copy & food markets ,& the next day to Patong for parasailing, jet skiing & fish spa( hilarious).As we made our way back up the coast dropping in at other beaches, we were happy that we had chosen Indigo Pearl & Nai Yang Beach. My only regret was that I didn't do the Thai cooking course @ Moo's kitchen . Guess I'll have to go back!

  • Stayed April 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 20, 2010

My wife and I spent 3 weeks travelling around Asia and wanted to finish our trip off in a nice relaxing manner. Spending days by the pool reading and drinking was the goal. We didn't really want to spend the time in the hussle and bussle of Patong Beach (approx 30 - 45mins away).

Based on what we wanted to get out of Phuket, the Indigo Pearl was PERFECT. Beautiful restaurants in the resort, great facilities, beautiful room, wonderful staff. We opted for the Private Pool Pavilion and the private pool did not go to waste.

Private cars were a great option for heading into town etc. they drop you off, and come back after a few hours to pick you up. Air conditioning in the vehicle is a major benefit than using taxis, quite reasonably priced as well.

One suggestion would be to experience the Moo's Kitchen cooking class, its a very fun day spent at the markets picking fruit and veg, cooking back at the resort and then eating all the great creations at lunch. Definately a must.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seattle, Washington
Senior Contributor
49 reviews 49 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 19, 2010

This is a lovely hotel. I really can’t add much that hasn’t already been said, interesting and unique design, great staff (I was impressed with everyone’s English even the friendly groundkeepers who if you looked lost would ask where you were going and if you needed help.. so sweet... since I got lost a few times). One of the best hotel orientations at check in I’ve every had. The resort is large so I might have missed some of the facilities if they hadn’t been pointed out.
The prices at the restaurants are really very reasonable and the food and drinks were delicious.

The only suggestion I’d have is that one of the three pools be a non-smoking pool or a large area at each designated non-smoking. Most of the hotel guests appeared to be European and smokers so it was our experience that it was hard to get away from the second hand smoke while at the pool. (But we’ve found this to be true at most tourist hotels in Asia)
As we’d just arrived from some much more rustic accommodations one of our favorite things about this hotel was the wonderful mattress. So comfortable! We will defiantly take another long weekend trip to Indigo Pearl in the future.

  • Stayed April 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Indigo Pearl

Address: Nai Yang Beach & National PA, Phuket, 83110, Nai Yang, Phuket 83110, Thailand
Phone Number:
Location: Thailand > Phuket > Nai Yang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Nai Yang
#1 On the Beach Hotel in Nai Yang
#1 Top resorts Hotel in Nai Yang
#1 Spa Hotel in Nai Yang
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Indigo Pearl 5*
Official Description (provided by the hotel):
Style and distinction - Historic detail fuses with chic industrial elegance. A 5 Star Luxury Design Resort touching Nai Yang Beach, Phuket. The Indigo Pearl resort experience is an encounter with Phuket's collective imagination - a gathering of intriguing details, re-envisioned through imaginative design. Architecture inspired by Phuket's tin mining past. The hotel decor evokes a Thai factory of a century ago. A landscape overflowing with surprises: the postmodern transformation of a mature plantation, spiced with modern sculpture and found industrial art. Luxury, comfort and service surpasses expectations. ... more   less 
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Also Known As:
Indigo Pearl Nai Yang
Indigo Pearl Phuket/Nai Yang

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