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“Indigo Pearl at Nai Yang is a little gem only 10 minutes from the airport” 5 of 5 stars
Review of Indigo Pearl

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Indigo Pearl
5.0 of 5 Resort   |   Nai Yang Beach & National Park, Phuket, 83110, Nai Yang, Phuket 83110, Thailand   |  
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Ranked #1 of 5 Hotels in Nai Yang
Cawood, North Yorkshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Indigo Pearl at Nai Yang is a little gem only 10 minutes from the airport”
5 of 5 stars Reviewed November 1, 2009

The service we received was outstandingly good in every respect, from the personal welcome to the lifting of the bags into the taxi to the airport; nothing was too much trouble for the friendly and extremely efficient staff.
The "room" we were allocated was as superbly designed as the whole complex and felt more like a suite than a room. Comprising a bed/sitting room, balcony and discreetly separate en suite, it was compact, comfortable and very user friendly. Another triumph of the design is that it feels very open and spacious, yet no room is overlooked by another. Brilliant.
The exact location may not be everyone's cup of tea (when I tried to buy some postcards of Nai Yang at the airport, the shopkeeper informed me that there were none because Nai Yang is not pretty as it is too near the airport) but we liked it and would urge visitors to venture beyond the limits of Indigo Pearl (excellent though that is) and make good use of the shops and facilities of Nai Yang Beach. We had massages on the beach, bought clothes from the tailor and Mr. Kobi's Bar ("Broken English spoken here perfect") is an absolute must.
I cannot say what we liked best and least because we enjoyed all of it. What did surprise us was the extent of the Indigo Pearl development; I expected a hotel (the booking was made for me) and found a brilliantly designed holiday resort covering several acres. On reflection I think we can say that what we liked best about the whole experince was the combination of Indigo Pearl's seemingly effortless and unostentatious luxury with rougher edges of the beach resort.
Would we go again? You bet we would.

  • Stayed August 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,408 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scotland
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 1, 2009

I agree with all the reviews which appear to be consistent in saying what a really good Hotel this is to relax in. The daily (and all day) courteous and respectful Thai greeting from each member of staff really helps set the tone of how to be with yourself in this hotel. You can be as energetic or as chilled as you choose. From daily workouts in the gym or maybe diving and snorkelling to taking taxi trips around the island or making use of the spa or just being beside one of the three pools or even at the beach club ... all can be as positive an experience as you choose.
From our perspective we were challenged by situations outside the control of the hotel! On our first day I was stung by a jellyfish in the sea. It wasn't disastrous and was probably my fault for swimming too close to the boats. I recovered quickly.
At night, we initially chose to eat at the beach (after all that is part of the whole experience) and were careful to choose venues where others were eating as well - on the basis that the empty restaurants might be dodgy!
However my partner succumbed to Thai Tummy and was dreadfully ill all night. A visit to the pharmacy was required in the morning and here the concierge and reception staff were really good. They swung into super helpful mode, were very concerned and had their driver and Indigo Pearl mini bus take me to the Pharmacy with a staff member who spoke English to support me. The pharmacist was really good too and for about 80 baht there was enough medication given for my partner to be well enough the next day. As we were room bound we found we could have gone a bit stir crazy. It is to be rememberd that the hotel design is based on a tin mine. We had a 'basic' plantation villa. If you are a builder to trade we don't recommend you stay here! The grey breeze blocks might make you feel you are on a busman's holiday! But the bed is wonderfully comfortable, (a good place to be ill) the shower good and the outside bath a good laugh! There is a slight shortage of storage space for clothes and the bathroom could have done with a towel rail or two. The lights sure can be complicated to get to grips with. But the air conditioning is excellent and the daily bed and towel changes a real boost.
Being room bound for three days meant there was always one of us able to make good use of the in room dining. Although there wasnt much choice in invalid food the rest of it was good and not wildly expensive.
Sad to say the next night at the beach and at a different venue I was the one to succumb to Thai Tummy part two!!. The trip to the pharmacy this time was in one of the taxis outside the hotel - a round trip was 200 baht, the medication another 80 baht .
Recovery again took one day. So we had a three day holday of ten in a Plantation Villa where the sense of privacy was high. That was a good thing!
We loved the fact that the Hotel was so close to the airport because even although vehicles are air conditioned, the levels of tiredness after all the hours of air travel meant we just didnt want a long trip onwards.
The library behind reception is a great place to feel cooler. It has a selection of books to read and also has four computers for guest use. Two are Apple Macs. If you bring your own lap top it can be used around reception area.
Favourite pool was the adult only with a cool swim in bar - snazzy cocktails. Lunch there one day was £30, but worth it! The hotel supplies lovely huge white towels at the pools - now that felt luxurious!
We had a great trip round the island in a taxi and decided that from now on we will do two different stops on longer haul trips. I think 5 days in the Indigo Pearl (with no sick time out) followed by 5 at another venue in Phuket would have been right for us.
My partner says, smashing bed, good shower, very relaxing, beware beach food and good housekeeping staff.
I say breathe, relax, enjoy and visit at least one Temple. The blessing I had from one of the Monks I am sure, took me to one of the very best dreams I ever had! But this site isnt for analysing my dreams...so do go and have one of your own!!

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheffield, england
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 31, 2009

Stayed at the Indigo Pearl for the last two weeks in October in a pool pavillion. We chose the hotel based on reviews on here and we weren't disappointed. The room was spacious, plenty of storage space and a good size bathroom. The garden area with pool was very private but the only downside was it didn't get very much sun apart from very early morning otherwise we would have made much more use of the pool. It was good tho for an afternoon skinny dip after a day in the sun.
We ate all of our meals in the hotel and all of the restaurants were excellent. We particularly loved Rebar - relaxed with very good sushi and tapas. The food in Black Ginger was also of a very high standard and authentic. Beware the southern style fish curry it will blow your head off!
Now to my comment about the other guests. Towards the end of our first week a group of corporate clients arrived (would guess there were about 50/60 of them) called Euphony and the majority appeared to be Europeans. From the morning they arrived you knew they were there and where they were. The adult pool with the swim up bar went from a peaceful relaxed area and turned into something which resembled an 18-30 holiday. It's amazing how much people can drink when they're not paying for it. They completely took over the pool area and the bar, smoked in the pool (although there was a No Smoking sign which strangely disappeared not long after they arrived) and frankly made it very unpleasant. It became that unbearable that we moved to the other pool. Our room was just behind this pool and when we got back there early evening you could still hear the racket they were making with all the doors shut, aircon and tv on.
Despite this it is an excellent hotel with fantastic staff, very good food and relaxing surroundings and we would recommend it to others.

  • Stayed October 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxfordshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 26, 2009

Took my 2 kids (11 and 10) for a 4 night stay mid October. There was a mix up with my booking (hotel info stated 2 adults, my booking confirmation clearly stated 1 adult 2 kids) - hotel wanted to charge me extra at first but relented - to be fair, not the hotel's fault but the booking agent i had used). This caused a small problem with the room - had a booked a twin room with a provate garden (hoping the twin room was 2 x dbl as it looked like that on the hotel photo's - in effect it was 2 singles so the hotel had a bring in a z bed for us (which barely fit into the room and the first mattress they brought was damp!! - staff seemed a little miffed when i asked for it to be changed!!!???). Anyway, once all that was sorted we could enjoy the holiday!
The hotel is very contemporary and the tin mine theme almost a little bit over done but overall, style wise very good. General condition of the hotel, grounds, public areas etc is excellent, with several pools to choose from with the nice touch of a couple of adult only pools for the couples/honeymooners. The main pool/family pool was quite shallow and as a result a bit too warm, especially in 35deg heat! Resturant choice and quality really very very good - as good as anyhting out there to be fair. This place is ideal if you just want to chill out for a few days, eat well and grab some sun........
Plenty to do at the hotel plus organised trips but if you want nightlife etc don't stay here. Beach really quite pretty once you'd navigated your way through a narrow street of seedy shops etc and crossed a rubbish strewn road.
Other than the check-in issues, i found the staff to be delightful and friendly and were lovely towards the kids.

Tips - don't spend any mroe than 200 baht on a taxi from the airport (£4) - it's 5mins away and you'll be accosted by taxi sellers when you come through immigartion with your bags (charging you 400baht).
In hindsight i wouldn't bother getting a room with private garden - you'll never use it and there's so many nice places to sit and relax anyway.
Overall, a terrific hotel with just a few small niggles but nothing that spoilt an otherwise very enjoyable stay!

  • Stayed October 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 23, 2009

We have just returned from 10 magical days and nights staying at Indigo Pearl at Nai Yang beach and we just can't wait to get back there.

We stayed in a Plantation Villa at Indigo Pearl, which was incredibly private with one of the most comfortable beds we've ever slept in. The villa has a private courtyard at the front, small wardrobe, bathroom behind the bed area and an outdoor bath which is just perfect for finishing the day. Whilst this is not the biggest resort room you will ever see, it is just perfect and had everything we needed to relax and forget the world!

The resort itself has 3 pools, 2 of which are predominantly for adult guests and are very peaceful and relaxing. The service at the pools is fantastic - you can't sit down for more than a minute without have been brought towels and ice water to relax with.

There are many options for eating and drinking at the resort, and we certainly never had anything less that great dining experiences while we were there. The website for the hotel will give you a great overview of the resort and all its facilities.

Every single staff member at the resort couldn't do enough to help no matter how small or large the request was. The typical friendliness of the Thai people is never more evident than with all the staff at Indigo Pearl.

At the rear of the resort is the beach and the village life that Nai Yang has to offer. Whether you want your daily Thai massage (which I can recommend to everyone!), a cold beer or the perfect Thai meal we would absolutely recommend just about anywhere in the village.

Make sure you drop by the Sunset Bar and say hi to all the staff there, but beware it's just too easy to let a day or evening slip by sitting at the bar, sipping cocktails and chatting with the locals!

The resort can organise all the tours you could wish for, but also make sure you see Mario on the beach to check out all the options he has to offer.

Whilst this resort is away from the hustle and bustle of Patong Beach, if like us you are not looking to spend every night out partying in clubs then this is definitely not an issue with the location of Nai Yang beach.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester UK
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed October 23, 2009

Gorgeous hotel, contemporary/tasteful etc. Stylish but just managing to balance the 'tin' thing between being chic and Disneyland ... any more and it could be a bit dodgy ! Stark contrast of luxury 'v' local 'shabby-beach-chic' evident from the dark tunnel separating the complex from the beach. Infinity pool set in great surroundings made the holiday perfect. Casual , laid back approach from staff at breakfast time (once forgetting to provide us with coffee until asked), but in fairness we had just come from the Hilton in Bangkok where attention to detail was gold standard. Can't speak for the other pools as only used the 'N0 children UNDER 14" one, but here, staff were very friendly, chatty when they handed out towels and provided free water/fruit without the slightest hint of pressure into ordering drinks or food. - PLEASE GIVE THEM A RISE !! Everything perfect,. but if I had to have one gripe it would be the cost of travelling by taxi to and from the airport ..... THE HOTEL REALLY NEEDS TO DO THIS FREE !!! Currently, taxi's on arrival are charging 200 Thai Baht (approx £4) and no matter how slow they drive, this is totally unfair as the distance is almost walkable ! The hotel confidentally charges 300 THB for the same journey, which spoils things somewhat as they are very aware of how close the airport is. They could do with getting this sorted as it represents very bad value for money and spoils the otherwise superb experience. Also - watch out for the prices at the beach shacks - Yobi's bar is great fun, but you are spending the same for a very simple meal as you would in a UK chain restaurant (the Chiang beer is more than 3 times the price of Bangkok here by the way !) - Local restaurants need to guard against this as tourists will not put up with inflated prices - the food is great, but at the end of the day, you are eating in a lean-to shack and the beach is not without its litter problems which the locals seem to find acceptable ..... Having said all that, we would definitely return .... treat yourself to the best massage at the bar/hairdressers, just right to coming out of the Indigo Pearl 'tunnel' onto the road .... and be sure to try the gorgeous wood fired pizza at Lee's restaurant on the main stretch.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
1 review
5 of 5 stars Reviewed October 23, 2009

i just stay at this resort for 5days, the service is excellent...... All staffs are well trained... they specially baked a cake for my girlfriend's birthday even they dun have a cake in their menu...i'm so happy with this extra mile they did....i'm staying in the pool villa room no 3134...

Thank you for making my stay so wonderful!!!!

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Indigo Pearl

Address: Nai Yang Beach & National Park, Phuket, 83110, Nai Yang, Phuket 83110, Thailand
Location: Thailand > Phuket > Nai Yang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Nai Yang
#1 Luxury Hotel in Nai Yang
#1 On the Beach Hotel in Nai Yang
#1 Top resorts Hotel in Nai Yang
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Indigo Pearl 5*
Number of rooms: 177
Official Description (provided by the hotel):
Style and distinction - Historic detail fuses with chic industrial elegance. A 5 Star Luxury Design Resort touching Nai Yang Beach, Phuket. The Indigo Pearl resort experience is an encounter with Phuket's collective imagination - a gathering of intriguing details, re-envisioned through imaginative design. Architecture inspired by Phuket's tin mining past. The hotel decor evokes a Thai factory of a century ago. A landscape overflowing with surprises: the postmodern transformation of a mature plantation, spiced with modern sculpture and found industrial art. Luxury, comfort and service surpasses expectations. ... more   less 
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Also Known As:
Indigo Pearl Nai Yang
Indigo Pearl Phuket/Nai Yang

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