We are a couple from Canada, traveling across Thailand. We booked this place last minute before taking the ferry to Phi Phi. First off, it's a 7 min drive from the airport. Which was WAAAY overpriced.
We arrived at around 21:30. We were greeted by a Thai women who worked at the office (half kitchen/office). She spoke very little English and was very pushy trying to get us to buy ferry tickets and book a taxi!! As usual so no surprise.
Rooms were very clean and modern looking. Bathroom was open concept and no walls around shower. Everything was wet.
The view was terrible. We were on first floor with 3 windows in our room, looking directly at brick walls.
At around 5 am we awoke to a loud song type doorbell which continued until we checked out at 10am. Also, the staffs children were playing and crying in the hallway which was annoying.
The place is VERY FAR from downtown, approximately 1 hour. However, the beach sand is leading to the hotel and plenty of beach chairs.
There were several, small bars, lining the streets. Small places with prostitutes in front and inside of the bars.
Overall, we were not happy with the location of the hotel and the fact the woman was telling us we had to book a taxi with her because she "got no commission" (yeah..)
When we left we were offered a taxi by the same lady behind the desk and we declined. We walked to the street and a taxi approached and another woman told us to get in. We said "no" and she told us the woman at the desk told her we ordered it.
TIP: take the bus in Phuket. We met another Canadian guy who lives there and he called the taxi services a Mafia and way overpriced. We walked to the airport road (10 min walk) and in 10 seconds we had plenty of taxi offers. We paid 300 baht to the Rassada ferry!!!
The woman at the hotel offered us a great price of 1,000 baht for both .... No commission?