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“Home from Home” 4 of 5 stars
Review of Delfinos Bay Resort

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Delfinos Bay Resort
383 Esplanade, Torquay, Hervey Bay, Queensland 4655, Australia   |  
Hotel amenities
Ranked #2 of 3 Hotels in Torquay
Llandudno, United Kingdom
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
“Home from Home”
4 of 5 stars Reviewed February 4, 2012

My husband & Istayed at Delfinos in November when we were on our touring holiday adventure. Everything was wonderful large one bedroom apartment with a full kitchen, laundry facilities which are always very welcome when you are touring. Very convenient location for the beach, only across the road, there was a supermarket within walking distance and a very nice Irish Pub next door (Houlies) from which there is no noise. Our apartment had a balcony at the front of the building so we could sit and have a drink and watch the world go by. There was plenty of secure undercover parking. The couple who run it made us feel very well and we soon realised that they were from the north of England which is also our home territory. The swimming pool is a good size and it was heated. All in all we had a superb stay and thoroughly recommend it to future travellers.

Room Tip: If you want to watch the world go by ask for room at front, but if you want a quieter life have one...
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  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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64 reviews from our community

Traveler rating
    34
    22
    3
    3
    2
See reviews for
29
21
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Brisbane
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 22, 2012

My husband & I stay at Delfinos for 9 nights just after Christmas 2011. And it was fabulous. What a find. It's a small block of apartments directly opposite the beach. Being on the Esplanade between Torquay & Scarness, the access to beach is only a short stroll across the street and through a few metres of bush. And two sets of shops/restaurants are an easy flat stroll away in either direction.

There was no loud noise from the Irish pub (Hooligans aka Hoolies) next door even at New Years Eve, which was a surprise. And having Hoolies next door was a treat. It was nice to have a beer outside Hoolies in the afternoon and then walk straight next door to our apartment.

The apartment which we had (one bedroom) was neat and compact. Full stove & oven, large fridge and washer/dryer. And heaps of storage in the bedroom, more than we could fill with my mountain of luggage.

As Delfinos isn't a large resort complex, you felt safe and secure. And everyone was very friendly - very different to Noosaville where we stayed next.

PROS:
- great value for money (cheap & cheerful 3.5 star accomm)
- complex had everything you needed
- small, quiet & safe
- heaps of parking undercover, even for our tinny
- loads of food choices (ie. home-delivered food direct to your apartment door & restaurants/cafes)
- the best massage at "Inspire Massage" at Scarness - ph 4124 0667, it's down an alleyway in the shops on the Esplanade. Two Thai girls gave us the most relaxing massages of our holidays. Wish we discovered them earlier.

CONS:
- no ocean views (though we weren't expecting one). Opposite the apartments is approximately 10 metres of natural bush between the road and the ocean)
- Italian restaurant infront of Delfinos has closed down, though for us that wasn't an issue. There's so many other amazing restaurants in the area. Here's a few of the ones we tried, but there was so many more we wanted to try: Black Dog Cafe - two doors up to left, fabulous pork belly; Gringo's at Torquay - amazing seafood tacos; Cafe Tapas at Torquay - very flash, aircon'd hideaway with amazing cheap tapas; Enzo's - on the beach at Scarness, delicious and great view; and for good pub fare try Hoolies next door.

All up we loved our holiday at Delfinos, and definitely would stay there again.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2012

We have just spent 2 weeks at Delfinos for our summer holiday. Our family (Mum, Dad, 2 kids, Nan and Pop) thinks this is the ONLY place to stay at Hervey Bay! Beautiful beach across the road, great size heated pool, 3 bedroom unit that is roomy and spotlessly clean. Our unit had all the comforts of home and catered for our family needs. It is total value for money. Andrew and Diane are very welcoming and what we have seen, go out of their way to make their guests feel at home. We will be back next summer and hopefully during the year as well.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 19, 2012

Our family of 4 have recently returned from another wonderful summer holiday of three weeks at Delfinos. We are so impressed with the friendly management, the great sized pool, the good sized rooms (for this class of resort - it is 3 and half stars) that we return year after year for our annual holiday.

I cant help but notice a couple of negative reviews below and can only say I am astounded and wonder if these people actually stayed at the same Delfinos we did.These reviewers must be VERY hard to please. If you are expecting 5 star accommodation, on-tap room service and 24 hour attention this is not the place for you. But if you want clean, good quality, serviced, 3 and a half star level accommodation this is an excellent place to stay. We will definately be returning to Delfinos for our annual family holiday next year .

Room Tip: If you have young ones I would advise staying on the ground level so the kids can run about outside...
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  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caloundra, Queensland, Australia
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 2, 2012

We have just returned from a weeks holiday at Delfinos in Hervey Bay and I must say it was fantastic. We had a 3 bedroom apartment with 4 adults and 3 kids staying and there was plently of room for all of us. The apartment had everything we need in the room full kitchen and laundry. The pool, BBQ area and security parking are also great facilites at the resort. The managers Andrew and Diane were very friendly and helpful and we have already booked in again for next year, just a shame we have to wait a whole year to return.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed December 31, 2011

After reading the wonderful reviews on here we were flabbergasted to discover the terrible apartment we were given. The apartment was extremely outdated and in terrible condition. I would say its at the 1 - 2 star level. Decor was NOT as shown on the website as the couch had crumbs/fabric pilling and the dining chairs were covered in brown stains. The kitchen counter-top was covered in a stream of ants 50+ long carrying crumbs from one location to the other. Seemed like they had a den in the hole in the wall behind the stove. The fridge was dirty and rusty on the outside. The cupboard handles were sticky! Shower was gross and dirty - looked like the apartment had been built 100+ years ago. It's hard to find something nice to say about this place - other than its in a good location but so are all the hundreds of other hotels on the strip.

Dealings with the staff were terrible. Nobody was at the front desk as they were off for Christmas but left us their number to call in case we had questions. We called but nobody answered and we only heard back an hour later. Of course we had to leave this place as $150 a night should get you a decently clean and well maintained apartment. We only stayed for 10 minutes but we were still charged a full 2 nights rate and owner refuses to grant a refund. Reading the good reviews on here I suppose you might get a decent room or you might get this one. Don't risk ruining your vacation - choose another hotel.

Room Tip: stay at another hotel!
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  • Stayed December 2011, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 26, 2011

Stayed here with a family group was a great place for the price and staff are very friendly and helpfull. Had all we need in the room full kichen, washing maching. not modern but well maintained and clean and as i said value for money. walk across the rd to the beach. down stairs is a restaurant and also next door theres an irish pub with great food and free meal on your birthday.

We all enjoyed our stay and well be back

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Delfinos Bay Resort

Address: 383 Esplanade, Torquay, Hervey Bay, Queensland 4655, Australia
Location: Australia > Queensland > Fraser Coast > Hervey Bay > Torquay
Amenities:
Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Torquay
Price Range (Based on Average Rates): $
Number of rooms: 17
Official Description (provided by the hotel):
Situated on Hervey Bays best beach is Delfinos Bay Resort. One, two, three bedroom apartments and overnight double and twin rooms. Heated pool 28c all year, Free Box Office Movies, Secure Underground Parking and Games Room. Delfinos Bay Resort - where you're greeted with a smile and you leave with one. ... more   less 
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Also Known As:
Delfinos Bay Resort Hervey Bay/Torquay, Australia

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