We unfortunately booked at this motel while on our way to Hervey Bay from Port Macquarie so quite a long drive. Our GPS did not locate the motel properly so we arrived a little bit after 9 PM.
The owner was not happy at all and - according to Swiss standards ;-) - quite rude stating that we should have given an ETA while booking through internet (booking.com, with an incredible 8.4 score) as this was a policy (could not find any mention of that on booking.com) and that 15 minutes later he would have closed and we would have lost our money. He added even that he had right to his private life. What a warm welcome from an owner ;-)
During my whole trip in Australia (18 days on the East Coast) and with a couple of exceptions only, I was not too impressed by the natural hospitality of Australians. Customer friendliness must be measured against own standards which do not compare well to Asia and North America which I happen to know quite well.
Anyway our so called "Deluxe Two-Bedroom Suite with Ocean View" was spacious and had a view on the road between the motel and the ocean and beyond on the ocean through the trees. Noise insulation being extremely light I even regretted the location since I slept in the guest room directly facing the road. The main room was quiet as at the back of the "suite". The kitchen was quite nice and rather spacious and there was a living room too. So plenty of space but not clean at all to say the least. Even the items in the kitchen had obviously not been cleaned properly and most would give you some indication of the meals the previous guests had.
We stayed two nights and moved to the Colonial Lodge which I can only more than warmly recommend. The hosts there are absolutely fantastic (and are one of the few exception I mentioned above) as are the rooms. Even the location is better as just one street away from the Esplanade so very quiet and at the same time so close to the ocean. I am adding a review for the Colonial Lodge but - again - I can only advise to book there instead at the Tower Court Motel as the value for money is simply great at the Colonial Lodge. Not so at the Tower Court Motel.
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- Also Known As:
- Tower Court Motel Hervey Bay Torquay, Australia