Great place to stay for two to three days. Great responsive service by all staff. Food is good. Facility could use updating and improved maintenance. Beach was great. Enjoyable trip!
We booked a coast to coast package this being one of the three hotels. Which we thought would be a great way to experience Costa Rica for our first time.
The trip from the airport to the hotel Le Cameleon was about four hours long, but our driver Marvin was great ! He was very informative and introduced us to some native fruits that we purchased roadside. Marvin also recommended a place for lunch where we had their traditional dish of rice and black beans with chicken and plantains. (delicious)
Once we reached the hotel the reception was nice and we were immediately shown our room.
Diana who worked in the reception area was definitely an asset .
The beach is not white sand beach but it was beautiful, water was great and the massage on the beach given by Andrea was awesome!
Thanks, Tom & Bedsy

As an aside, this is the first negative review that I have ever posted to a travel website. My significant other and I have spent a significant amount of time traveling through Costa Rica . . . and we know what to expect and we do not have unreasonably high standards. Despite negative reviews of this hotel, we decided to stay and see what the nicest boutique hotel in the area offered; unfortunately, we regret this decision.

We were staying at a nice boutique hotel in Manuel Antonio, and on a whim, we booked a room for three nights at Le Cameleon. Upon our arrival, we were advised that we needed to pay for the entire stay upon check-in. Despite our misgivings (i.e. the fact that we would be forced to stay for three nights whether we liked the hotel or not), we were tired from the long road trip and simply handed over a credit card.

We were shown to a room that had the odor of chemicals and mold. We requested a different room. Though the second room had less of an odor, the odor was still present.

The exterior of the hotel is beautiful, but the interior of the hotel is pretty horrible (and best described as "trying too hard to be hip"). Both rooms were decorated in white--the floors, the walls, the curtains, the ceilings, all of the furniture. Although this hotel was built within the past three or four years, the rooms look terribly aged and tired. White furnishings and fixtures do not age well, and some of the white leather furniture looks filthy (i.e. as if it has never seen a sponge). The door to the bathroom is see-through...which is a shockingly impractical design choice that ignores the fact that many people value privacy while in the restroom.

Our first evening in the room, the shower was ICE cold. We called the front desk and were advised that because it was 8pm on a Sunday evening, the maintenance man was unavailable.

The staff of the hotel canceled a reservation that we made OURSELVES, for a horseback riding tour on the beach, at sunset on our last day in Costa Rica. We did not discover that the hotel accidentally canceled the reservation until the tour company failed to pick us up. We spoke with both the front desk and management regarding the fact that our horseback adventure had been ruined-- and were met with a muttered apology and a shoulder shrug (the body language was, "Well, what can we do about it?").

We were told that the hotel has hired staff from the local area of Puerto Viejo, which is something that I applaud. However, the staff needs to be trained on the basics with regard to hotel management. I feel badly writing this, as the staff are extremely well intentioned. However, it is too big of a task for a hotel to be properly run by people with insufficient training. Our second and third night at the hotel, the front desk was manned in the evening by one woman, who spoke no english, and who (we were told later) was a trainee. She would leave the front desk completely unattended for long stretches of time. She was doing her best to manage everything but she was clearly overwhelmed. On our second evening, I had to wait 20 minutes for her to get me a towel (as the maid left only one clean towel in the room); on our third evening, I had to wait almost a half hour for her to get me a bar of soap (as the maid decided to leave no soap in the room).

Our last morning at the hotel, we asked why a trainee would be left on her own at the front desk and we commented that the hotel seemed terribly understaffed. One of the employees stated simply: "There is no money."

If you are interested in staying at this hotel, I would recommend booking a room for only one night (to provide yourself with the freedom to move to another hotel if you are not pleased).

On a positive note, the Beach Club (across the street) is breathtaking. You need not be a guest at the hotel to use the Beach Club, and so whether or not you choose to stay at the hotel, I highly recommend that you visit the Beach Club.

My new bride and I came to the Puerto Viejo area for our honeymoon after getting married on the Pacific Coast of Costa Rica. We had reservations somewhere else that was reported to be "four star", but sad to say we were hugely dissappointed. Scrambling to save our trip, we quickly went into Plan B mode to find better accomodations and came across a contemporary white tropical paradise known as Le Cameleon. We met with a very gracious host at the front desk named Gerardo, who toured the facility and room choices for us and answered all of our questions. We immediately knew that we found what we were looking for and immediately sighed in relief that our honeymoon was not ruined! When we checked in they even had a beautiful presentation of flowers on our bed to welcome us. What is even better, and the main reason for this review.....the entire staff made our trip so enjoyable. Each and every day we were greeted by warm smiles and impeccable service, and the laid back caribbean vibe settled us into a very relaxing honeymoon. There is a very nice and convenient beach club on their beautiful stretch of Cocles Beach, and breakfast, lunch or dinner....the food is wonderful! A big thanks to all who made our stay so special - Diana, Gerardo, Deybi, Marco (the awesome Chef), Ronnie, and Roberto. We were so impressed with your graciousness and beautiful paradise, and cannot wait to come back for a visit next year.

_ Sean & Natalie Madden

Great place, excellent food at the restaurant, outstanding staff. We stayed with our 2 year old toddler and it was a very relaxing family getaway. Clean, safe and comfortable. Very good and complete a la carte breakfast.