Staff here were unfriendly and unhelpful - particular shout out to Pawit on reception on this point - easily the rudest individual - get this guy off reception if you want your guest to feel welcomed!
I swear they just ignore you and try not to engage with guest less they ask a question..
The hotel itself is fine - bit old - nice enough pool - breakfast is pretty average - very basic and clearly leftovers from the dinner the night before.
Do not get me started on the NYE dinner - this is a compulsory dinner tacked on to your bill if you are staying over NYE - it is terrible!!! Such a shame when Thailand has such great food but the stuff dished out was terrible!
Overall if I saw this place on special, like very cheap, I would go back but otherwise not.
The other thing is they say they're in Karon but in reality I think it's probably more Kata.
Internet access is very very slow. You can pay for access on the computers in the lobby however you will struggle to get someone to accept your money and give you a code due to the aforementioned unwillingness of staff to assist you.
One more thing - the water in the bathroom can tend to be a bit murky - nothing bad happened to me as a result of bathing in it so it must be ok but it can be a bit disconcerting...
One positive - the people I was traveling with enjoyed the spa treatments.
- Official Description (provided by the hotel):
- Offering an eclectic mix of unrivalled services and facilities, Alpina Phuket Nalina Resort & Spa is the destination of choice for singles, couples and families alike. A combination of charming oriental hospitality showcased by friendly and personalized service and intelligently designed facilities creates a perfect holiday experience with memories to last a lifetime. The resort's peaceful setting fosters a laid-back and relaxed ambience in which guests can completely switch off and enjoy the luxury of the surroundings and the many facilities at their disposal. ... more less
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- Also Known As:
- Alpina Phuket Nalina Hotel Karon
- Alpina Phuket Nalina Resort And Spa
- Alpina Phuket Nalina Resort & Spa Kata Beach