We reserved this hotel after we read this tripadvisor. Wrong!!
I've been work tourism industry long time and I was so excited what kind of service what we get with my family.
The room was old, stain the walls, scrach the floor and a/c didn't work properly.
The staff was not friendly and couldn't understand English. How can I explain what's wrong the room or other issue!
Hotel management needs to give basic english training(this is a common sense).
The power came off the morning(4am). When I asked the front desk the morning wha't wrong?
He didn't know anything about it. They don't have communication between shift change.
This is basic skill.
I will tell everyone and don't reserve local name hotel.
- Official Description (provided by the hotel):
- Offering an eclectic mix of unrivalled services and facilities, Alpina Phuket Nalina Resort & Spa is the destination of choice for singles, couples and families alike. A combination of charming oriental hospitality showcased by friendly and personalized service and intelligently designed facilities creates a perfect holiday experience with memories to last a lifetime. The resort's peaceful setting fosters a laid-back and relaxed ambience in which guests can completely switch off and enjoy the luxury of the surroundings and the many facilities at their disposal. ... more less
- Reservation Options:
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- Also Known As:
- Alpina Phuket Nalina Hotel Karon
- Alpina Phuket Nalina Resort And Spa
- Alpina Phuket Nalina Resort & Spa Kata Beach