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“a 4 star hotel” 4 of 5 stars
Review of Alpina Phuket Nalina Resort & Spa

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Alpina Phuket Nalina Resort & Spa
4.5 of 5 Resort   |   7/1 Ketkwan Road | T. Karon a. Muang Phuket, Kata Beach, Phuket 83100, Thailand   |  
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60% Discount
Ranked #24 of 55 Hotels in Kata Beach
Sydney, Australia
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
“a 4 star hotel”
4 of 5 stars Reviewed October 14, 2012

We booked a pool access room for 5 nights and was very happy considering this cost less than $60. Real value for money here. Everything was fine with one exception. The breakfast is superb. Eggs which ever way you want including poached. Great variety. The shuttle bus works well and the beach equipment was adequate considering it was included in the price.
The hotel has free beer and wine every Thursday evening for a few hours. Here you will get the opportunity to air any grievances directly with the hotel manager Gino. Not many Hotels offer this type of opportunity.
Gino is an engaging character who is only too happy to hear your thoughts on the hotel and it's staff.
My one complaint was the TV reception. It was very poor. We enjoy keeping up with the latest news and sport. Gino stated that the hotels large TV reception amplifier, which was located in the hotel basement had been broken by flooding water. As a replacement the hotel had installed a system which worked on a relay by boosting the signal as it stretched out to the extremes of the hotel. He admitted that he had been ill advised and based upon the continuing complaints he will revert back to the previous central system.

Room Tip: The donuts at breakfast are wicked
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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440 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 12, 2012 via mobile

After starting a week's stay in Patong, we left after two nights, and headed to Alpina. We first visited this quiet and relaxing hotel 5 years ago. We were warmly received and check in was quite quick. As the room needed another 30 to 40 minutes of cleaning time (we arrived before the check in time), we chilled in the pagoda reading our books. We booked 3 nights at the hotel in the pool access room. It's worth a little extra to have this perk. The room was simple yet well laid out. The breakfast was quite good - not a huge variety but the menu changed slightly everyday to give some range.
The hotel has a designated area with lounge chairs in Kata Beach which was quite handy. The hourly shuttle bus to and for the beach was useful too. The area has grown since our last visit but not as thriving as Patong. The streets were quiet and no hassling message parlor nor vendors to annoy you to buy some handy crafts.
We will be back - for sure!!! Can't wait!

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 2, 2012

I booked this hotel for me and 5 friends for my birthday weekend. It looks nice in all the pictures and the reviews generally read well. Well - don't be fooled. This hotel is not worth the discounted price. On arrival, the staff were neither helpful nor polite. The room that we booked was not given to us and the room that was given smelt so bad. If you think the pool looks wonderful in the pictures, don't be fooled. The gym was terrible. I travel a lot with work and the staff in this hotel have certainly never been trained in customer service. Horrific!! I would rather spend a little more next time and avoid this hotel again at all costs!!

Room Tip: Pay more and stay in a villa - not that I saw one, but it has to be better than the standard rooms!
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  • Stayed September 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 19, 2012

This resort was absolutely fabulous. The staff were friendly, the rooms were very clean and modern, the pool was big and clean with comfortable seats. My husband and I thoroughly enjoyed our time there and even stayed an extra 4 nights instead of elsewhere in Thailand. Easy walk to great restaurants and a shuttle service to the beach or else it's an easy 10 min walk. Definently recommend this resort.

Room Tip: We chose a basic queen room on the 4th level and it was quiet with a great view of the pool and rive...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 16, 2012 via mobile

Had the best stay both times we stayed here , the jazz access rooms are a must as all know how hot this region is , the restaurants on the hotel premises are perfect for those who are not looking for the 5 star dining experience but for a more homely and family orientated meal , room service is timely and tasty as always delivered with a smile as is any request made upon the hotel staff, the free shuttle to the beach can also be a gossend on those hotter days , the hotels location in my consideration is that is is perfectly situated to be central to most of the activates available in is tropical paradise , a special mention to the restaurant directly opposite the hotel called Thai Thaithis restaurant is run by a lovely gentleman named Mr Noon this is a very reasonably priced restaurant with a great menu and a abundance of friendly service , I would recommend both these establishments if going to Phuket , I know we are May 2011 see you there

Stayed October 2011, traveled with family
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed September 14, 2012

We satyed there for the first time and we had a very enjobale experience and we certainly will be back. The resort is romantic and on a big land with a huge pool. We stayed in the pool access room where we could jump right into the pool from out room terrcace. good breakfast buffet and good food around the pool durinf the day. They also have a semi private beach and thy provide free shuttle which takes only 5 minutes from the hotel. try the Pizza in the Italien Pizzeria outlet...VERY GOOD! We alsoenjoyed a sap treatment in their well designed spa suite and it was very relaxing and inexpensice at 2000.- for two peopel for two hours.

Room Tip: Pool access rooms...Jaz room...very great!!!
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gosford, Australia
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 13, 2012

We stayed here in late Aug 2012 and booked one of the pool access rooms. I would recommend these rooms. I had a swim each morning before breakfast . The main pool is huge !!!!!!!!
Buffet breakfast was good no complaints. Staff were all very friendly, the guests drinks on Thursday was a bonus. As far as I could see it was an open bar for an hour. Was great to talk to staff and give them feedback on our stay .
The shuttle bus to beach was handy as well.

We will definitely go back to stay.

Room Tip: Pool access worth the extra collars
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alpina Phuket Nalina Resort & Spa

Address: 7/1 Ketkwan Road | T. Karon a. Muang Phuket, Kata Beach, Phuket 83100, Thailand
Phone Number:
Location: Thailand > Phuket > Kata Beach
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 On the Beach Hotel in Kata Beach
#7 Top resorts Hotel in Kata Beach
#11 Spa Hotel in Kata Beach
#15 Luxury Hotel in Kata Beach
#15 Romantic Hotel in Kata Beach
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Alpina Phuket Nalina Resort & Spa 4.5*
Number of rooms: 140
Official Description (provided by the hotel):
Offering an eclectic mix of unrivalled services and facilities, Alpina Phuket Nalina Resort & Spa is the destination of choice for singles, couples and families alike. A combination of charming oriental hospitality showcased by friendly and personalized service and intelligently designed facilities creates a perfect holiday experience with memories to last a lifetime. The resort's peaceful setting fosters a laid-back and relaxed ambience in which guests can completely switch off and enjoy the luxury of the surroundings and the many facilities at their disposal. ... more   less 
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Also Known As:
Alpina Phuket Nalina Resort And Spa
Alpina Phuket Nalina Hotel Karon
Alpina Phuket Nalina Resort & Spa Kata Beach

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