I booked this hotel for me and 5 friends for my birthday weekend. It looks nice in all the pictures and the reviews generally read well. Well - don't be fooled. This hotel is not worth the discounted price. On arrival, the staff were neither helpful nor polite. The room that we booked was not given to us and the room that was given smelt so bad. If you think the pool looks wonderful in the pictures, don't be fooled. The gym was terrible. I travel a lot with work and the staff in this hotel have certainly never been trained in customer service. Horrific!! I would rather spend a little more next time and avoid this hotel again at all costs!!
- Official Description (provided by the hotel):
- Offering an eclectic mix of unrivalled services and facilities, Alpina Phuket Nalina Resort & Spa is the destination of choice for singles, couples and families alike. A combination of charming oriental hospitality showcased by friendly and personalized service and intelligently designed facilities creates a perfect holiday experience with memories to last a lifetime. The resort's peaceful setting fosters a laid-back and relaxed ambience in which guests can completely switch off and enjoy the luxury of the surroundings and the many facilities at their disposal. ... more less
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- Also Known As:
- Alpina Phuket Nalina Hotel Karon
- Alpina Phuket Nalina Resort And Spa
- Alpina Phuket Nalina Resort & Spa Kata Beach