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“Kata Sea Breeze Resort is recommendable” 4 of 5 stars
Review of Kata Sea Breeze Resort

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Kata Sea Breeze Resort
3.5 of 5 Resort   |   72 Kata Rd. | Karon District, Kata Beach, Phuket 83100, Thailand   |  
Hotel amenities
Ranked #21 of 51 hotels in Kata Beach
Horsens
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Kata Sea Breeze Resort is recommendable”
4 of 5 stars Reviewed April 7, 2013

I highly recommend Kata Sea Breeze Resort as a good and quiet base in the area of Kata Beach, Phuket. It takes a 10 min. stroll through Kata Beach "business street" to get you to the wonderful beach. The sorroundings are full of excellent restaurants - both with cheap and more expensive prices. Visit for exsample the many small family restaurants, where you might find mother and her sister or mother in the kitchen while the father or brother is waiting the tables of hungry guest. For guests are what you are in Thailand. :-)

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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119 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Trondheim, Norway
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed March 21, 2013

No warm welcome on check in. Not a singe staff member bothered to give a smile. Room was run down and featured a late 80s style interior. Elevator smelled of oil and grease. There was a serious ant infestation in our room. Woke up with bite marks on arms and feet. Decided to check out one day early due to the poor impression of this hotel. Breakfast buffet a big joke, with 100s of guests and a few staff members not up to their job, it was chaotic. Stay away from this hotel please.

  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 14, 2013 via mobile

I stayed in this hotel for a few nights in January and I have to say it has got to be the worst place I've ever stayed at. The biggest fault was how rude the staff are. One example was when we arrived there was no direction to your room it was just a matter of get on with it.

The rooms were out of date and needed a big refurbishment and the food was awful. The organisation of breakfast was just shocking.....was too many people in a small area at one time and not enough tables and simple things like milk and butter weren't replenished. When you found someone to ask for some more they didn't understand you and walked off!!

Upon checkout I have never been treated so badly and was accused of taking stuff from the mini bar which we hadn't. When we disputed this and said we wouldn't pay for the items we didn't have they wouldn't back down and we ended up arguing with them for over half an hour. Not a relaxing end to your stay!!!! The silly thing was when we settled the bill because our taxi was waiting; had we not a boat to catch we would have only paid for what we had. When we said we wouldn't pay for it they called security on us! So after all the agro we gave in and paid because we had to leave they gave us a 2 year out of date can of beer!!! So they are just out to get extra money out of guests which is totally unacceptable.

So if you want a relaxing welcoming stay and don't want hassle when you leave avoid this hotel at all costs. The diamond cottage resort and spa down the road is much better.


  • Stayed January 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zeaza, Manager at Kata Sea Breeze Resort, responded to this review, February 16, 2013
Thank you for your valued comment, we are pleased to listen for all advices. However, from your comment, as we just expanded our hotel to 330 rooms and some staff are new for our hotel, they are now adjusting themselves to service better. Again, we are sorry for the situation which you met.
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Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 2, 2013

We found the service only good if tips were involved, disorganized and hidden costs. Two rooms of our group were accused of stealing or breaking cups- and were going to be charged for them- but when escorted staff back to back to room they were clearly and obviously exactly where they should have been. Very odd. Not very friendly either which we found particularly unusual for this part of the world.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zeaza, Manager at Kata Sea Breeze Resort, responded to this review, February 16, 2013
Thank you for your valued comment. We are sorry for your unpleasant situation. As we just expanded the hotel and many staff are new to hotel, we are now training them to service better. Again, we are so apologize for your holiday.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 2, 2012

My daughter and I were supposed to stay at the rico's bungalows, we were double booked in that hotel.
so by chance we ended up here in the sea breeze, which worked out quite well,
they have nice rooms big pool area, swim up bar, and a 10 min walk to the beach. the rooms are nice and clean, and we did have a problem with the air con, it started out at 26 degrees at night and worked it's way down to 22 through the night, I think that was more me than anything not knowing how to set it, I am used to putting it on 22 and leaving it.I have stayed at the kata beach resort ,too expensive but great hotel,, sugar palm, great location but noisy rooms, rico's bungalows,don't waste your money, and the country house, was ok,
I think I will try this place again next time.

Room Tip: we had a room overlooking the pool, but next time I will be getting a pool access room, they looked...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zeaza, Manager at Kata Sea Breeze Resort, responded to this review, February 16, 2013
Thank you so much for your lovely comment. We are welcome you and your family back again for your next holiday.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Russia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 9, 2012

Just regular 3* hotel in Phuket, but:
1) Very old furniture, looks really bad.
2) Free wi-fi only at lobby. So if you wanna check mail or do skype call, then you should go to lobby. This is not so cool if you live on 4 floor.
3) Free safe in room, great. But they are not responsible for it. And there is no safe on reception.
4) Don't even think to take HB!!! Why? Because you'll pay 350 bht for dinner for each person and get no choice at dinner. I mean that you will eat what they will bring to you. There is no menu. There is no choice. If you take BB and go to restaurant for dinner, then you'll got menu and choice. But if you get HB, you will not get it. This is so strange. I tell to them about it and maybe they will change their politics. So take just BB. You can get dinner in every restaurant around for less money with large menu.
5) You should know that Kata District is good for families and old people. There is no nightlife at all. So if you want to party, then choose patong. Taxi from Kata to Patong 400bht (backway for 400-500bht)

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newcastle
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed October 21, 2012

We stayed here for 4 nights during our stay in Kata Phuket.

On our arrival we were met by 2 of the most unwelcoming reception staff. They stood behind the desk without so much of a hello in english or thai we had to ask if that were the check in desk. Very unwelcoming thus giving us a bad impression from the start. They both had trainee on their badges so not sure if they were trainee receptionists even so they the hotel should not be putting two trainees on reception together who need to improve their customer service skills.


Once checked in we were given unhelpful directions to our room without any offer to have our heavy rucksacks taken up to the room for us and ended up in the wrong part of the hotel. Thankfully we ran into a very kind bellman in the hallway who kindly took our luggage for us and directed us to the appopriate part of the hotel to find our room.
The hotel room itself was spacious and comfortable, with a nice view of the pool area. However night time at the hotel was another issue, There was alot of noise at nighttime, people banging doors till 1am and people in the pool until after midnight when it states on the sign beside the pool that pool shuts i think it was around 8 or 9pm. This therefore was rather irritating as all the rooms looked out onto the pool therefore when it was hard to sleep when people were playing in the pool until 1am, shame the hotel cannot re-enforce their pool rules to ensure guests can get some rest no one seemed bothered that people were there until 1am, this happened on more than one night.

The next day we asked the same trainee receptionists for directions to the beach and again were met with the same unhelpful nature we encountered on check in and given the wrong directions to the beach.

The gentlemen on the night reception however were most helpful and should be credited, shame the day staff could not match this,

This was definately the worst hotel for customer service i encountered in Thailand, so bad i felt very strongly about writing this review on my return home. I would not stay here again,

Also to note there is a building site to the back of the hotel so drilling and building work from 8-8pm, although this isnt the hotels fault it did not help things coupled with the late night pool noise and early morning building site drilling.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kata Sea Breeze Resort

Address: 72 Kata Rd. | Karon District, Kata Beach, Phuket 83100, Thailand
Location: Thailand > Phuket > Kata Beach
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Kata Beach
#13 Family Hotel in Kata Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Kata Sea Breeze Resort 3.5*
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Also Known As:
Kata Sea Breeze Hotel Kata Beach
Kata Sea Breeze Resort Phuket/Kata Beach

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