The hotel grounds are very nice no question. However, the staff is just too bizarre. We stayed here 3 nights and upon our first night we noticed a DEAD LIZARD in our bathroom. Not a big deal really, but we told the staff at the desk to have it removed next day during the regular cleaning service. They nodded and smiled and said "yes...yes." Well, the next day after our cleaning the dead lizard was still in our bathroom. It looked like it had been there for weeks, which made us question, do they not remove dead things from rooms that people pay for? It was quite noticeable to any cleaning person. Anyways, we went back to them, told them we wanted it removed now (I would have done it myself but would have needed a knife to scrap it off the wall; also its a matter of principle when your a guest and paying money for a hotel) and they removed it.
Our next concern is there is NO WIFI in the rooms. You have to sit in a mosquito infested lobby to get a connection. They have very few chairs to sit in, and after 10pm you can no longer use it -you have to then pay for it. WHAT KIND OF HOTEL CHARGES THEIR GUESTS TO USE WIFI!!!???
Next concern is they put us up at the back of the hotel where they are building more guesthouses. With such a large premise, why put your guests in a CONSTRUCTION ZONE when there were other rooms in quite areas that were empty?
Last and not least. They have everything overpriced. They charged us 900 baht to get to the airport (we had no choice as we had to catch a flight and had no time to search for other drivers, we had to go asap).
This was one of our worst stays while travelling SEA for 2 months. Would never go back here even if it costs $10 dollars a night, and I would certainly not recommend this to anybody willing to pay what they ask for. Horrible hotel!
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- Also Known As:
- Kata Country House Hotel Kata Beach
- Kata Country Hotel
- Kata Country House Phuket/Kata Beach