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“Not bad” 3 of 5 stars
Review of Kata Lucky Villa & Pool Access

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Kata Lucky Villa & Pool Access
3.5 of 5 Villa   |   92/16 Khoktanod Road | T.Karon, A.Muang, Kata Beach, Phuket 83100, Thailand   |  
Hotel amenities
wiltshire
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Not bad”
3 of 5 stars Reviewed December 19, 2012

Stayed here for 2 nights in the wet season. It was very quiet and had to ask a couple of times for someone to serve at the bar.
The room was adequate but nothing special.
Luckily we booked through Agoda so got a cheaper rate.
It's a little way out of the town but they put on a bus (flat bed truck) service into town

  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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198 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 12, 2012

We stayed for three nights in the Pool access room. The room was overall great with direct access to the pool and definitely clean. Breakfast in the hotel is just average serving the normal toast, bacon and eggs plus some fruits. Nothing really to cheer about as more less every decent hotel serves same or better.

But... there is one thing that this hotel is doing absolutely wrong, which is customer service attitude. Some of the staff at the reception obviously have no idea, what means good customer service. Certain staff treated customers (including us) very rudely. I would think that a good hotel staff should be friendly, patient, helpful and understanding and unfortunately none of these qualities apply this place.

So yes, this is a great 4 star hotel with a 1 star service attitude. I'm not saying that all the staff is like that but unfortunately the image for the hotel can be easily spoiled by a few bad ones...

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stone, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 4, 2012

Stayed here for five nights on arrival having booked prior to coming to phuket.we weren't disappointed. Staff and room were ok. Room was big and direct access to the pool. Good value for the price . A short walk to kata but not too far . Hotel provides free shuttle to kata beah in the day which is also useful. Breakfast very limited but enough to keep you going.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kuala Lumpur, Malaysia
Top Contributor
62 reviews 62 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed November 1, 2012

We stayed here only for 2 nights. Great for family as the room are huge enough - at very affordable price (Damn cheap actually if i compare to Malaysia's room rate as am from Malaysia). There are 11 of us so we've booked 2 standard villa and 2 pool access room.

We arrived around 5pm at the airport and we opt for the villa's airport pickup at very reasonable price. THB1300 for 11 person. We stop by at the Pathong first to have dinner and the driver were so nice to wait for us.

They did provide welcome drink at the reception. We checked in around 9pm and as we have room with pool access, we jumped in for a quick swim. My mom and my aunt had massage at the hotel-nearby the public pool..We had so much fun staying at the hotel.

We also rent 5 bikes to move around in the Phuket - THB 200 perday but it is cheaper to rent it outside. But petrol is quite expensive compared to Malaysia. Phuket is not so big so if we can easily move around the island by our own - by bike/car.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 27, 2012 via mobile

The exterior of the hotel - pools & gardens - is very nice. Having direct access to the swimming pool from your room is great and you can swim at any time, even in the night. The rooms themselves are clean, but the furniture is old and worn. Breakfast was poor and actually made us I'll on one of the days of our stay.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Penrith
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 21, 2012

Stayed at Kata Lucky Villas again, & found it a great place to stay, Thanks to the great staff who couldn't do more for you, the grounds & friendiness of the place

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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverton Southland New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 24, 2012

Excellent service at reception and check in, poolside access great, chlorine quite strong! otherwise well worth having, spent many hours in and around pool, Pat the barman was excellent tending to all our wants. great service

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Kata Lucky Villa & Pool Access

Address: 92/16 Khoktanod Road | T.Karon, A.Muang, Kata Beach, Phuket 83100, Thailand
Location: Thailand > Phuket > Kata Beach
Amenities:
Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 29 Specialty lodging in Kata Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Kata Lucky Villa & Pool Access 3.5*
Official Description (provided by the hotel):
Kata Lucky Villa & Pool Access in central Kata, a mere 500 meters from Kata Beach and is surrounded by mountains and beautiful gardens. If you have been searching for a place to relax- you can now end your search! We create a relaxing atmosphere in a tropical garden villa style for you and your family to enjoy. We are one of the best choices and will make you feel at home whilst you enjoy the warm, friendly and comfortable environment. ... more   less 
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Also Known As:
Kata Lucky Villas Hotel Kathu
Kata Lucky Villa & Pool Access Phuket/Kata Beach

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