Reception staff and porter on arrival very good
Room clean- sheets clean- old pillows not nice- room looked very nice but once you started looking !!!
Small Ants and small spiders in bathroom and around the tea tray shelf ( Good job tthe friendly gecko was on hand to help with the clean up)
Bathroom - as clean as could be bearing in mind it was very tired as was the bedroom nice size room with a sofa bed free mini bar with a coke beer and carrot juice and two waters every day only they kept forgeting to put one or the other in and maybe it came later....
Breakfast was an event with mostly unhappy people working, every thing was an effort and we were in the way!! best bit was the sparrows helpining themselves to the pastries, ( as it is all open air) how off puting was that.
Security at the Sugar Palm is a most respectfull gent who salutes you and has a BIG smile all the time He was great
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- Also Known As:
- Sugar Palm Hotel Kata Beach
- Sugar Palm Resort And Spa
- Sugar Marina Resort - FASHION Phuket/Kata Beach