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“Stunningly beautiful location and views, excellent service” 5 of 5 stars
Review of The Aspasia Phuket

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The Aspasia Phuket
3.5 of 5 Hotel   |   1/3 Laem Sai Road, Kata Beach, Phuket 83100, Thailand   |  
Hotel amenities
Ranked #15 of 51 hotels in Kata Beach
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
“Stunningly beautiful location and views, excellent service”
5 of 5 stars Reviewed December 22, 2013

I had a perfect, restful 2-week holiday in this beautiful hotel in December 2013. The location is magnificent, and the views from the hotel are stunning, overlooking Kata beach and the bay, with nothing but 100 yards of lush jungle between the hotel and the beach.

The views from my room and balcony were truly beautiful.

The service was excellent, especially at the restaurant and the management, but housekeeping too. I had occasion to ask for maintenance twice and both times they arrived within 2 minutes and were very helpful. The reception desk staff do not all speak English well enough for effective communication on all occasions (you are of course in Thailand!) and if you have an issue with that my suggestion is that you gently persist till they find someone who does - there are enough who do. In the Thai way, they try their very best to be helpful and to please. You should be aware, though, that you will get the best responses from Thais generally if you remain friendly and non-confrontational. It's worth trying to get into the Thai mindset as the Thais' best is second to none.

The design of the complex is appealing, unusual and striking but fitting in its beautiful setting, up high on a jungle-covered promontory. The on-line photos give a fair representation of the hotel and its facilities and views though I would say the architecture and views are even better in reality - you have to be there! The suites are very spacious and beautifully designed and are well furnished and fitted. There are lots of small flights of a few steps around the hotel complex, a pleasant aspect of the architecture. I mention it only as the hotel may not be a good choice if you are infirm, though the management may be able to find you a suitable room in advance - they are helpful and keen to find ways to assist with any requests. There is a lift to the restaurant from reception. But if you cannot manage a modest climb you will miss out in other ways here.

Kata beach is beautiful, does not suffer from overdevelopment, and is edged by trees. I'd recommend a walk to Kata Noi beach, smaller and even more upmarket; the rustic beach bar/restaurant at the south end has amazing views, serves wonderful light Thai meals and drinks and is absurdly cheap.

The car hire from the hotel was convenient, fair value and the car fine.

A few comments on issues mentioned in other reviews:

Public jungle path to beach: about 20 rough steps, then a 100 yards messy roadway. Then to get onto the beach itself, you scramble over a few boulders, and ford a little watercourse, which is 2 or 3 paces wide and a foot or two deep and not 100% clean. If you require to live like a princess or are infirm, this won't be right for you. Otherwise it's a bit of fun and local colour.

Road to town/beach: about 500 yards and it does have a steep stretch about 200 yards long, say 1 in 4. No problem again for most people - even if you are unfit, just take it slowly and it will still take only a few minutes. The upside is the majestic position of the Aspasia looking down on the beach over the jungle.

Connecting doors: I wanted peace and quiet and was concerned about some comments about noise through connecting doors. I put this to the management before booking and they gave me a suite in the new block - Accenta - which had no such doors and was lovely.

Beds: I gather all Thai beds are firm. I need a soft one and the hotel tried their best to give me one, including duvets under the bottom sheet, which doesn't really work and I found my own solution. If you need a soft bed, you may need to find your own solution in Thailand. The management did tell me they may look into what more they can do in this regard so it may be worth asking them before you book.

Smell of drains: I did notice the occasional whiff, but only when I was at the Accenta pool, never from my 2nd floor room or balcony or anywhere else in the complex. I suspect this may be outside the management's control and I did not find it a real problem.

Restaurant: I do not understand negative reviews. The service was excellent. The breakfasts were superb. There was a wide selection, including a variety of breakfasts cooked to order and beautiful local fruit and much more besides. For lunch/dinner I ate solely the Asian/Thai food on the menu, which was generally good and sometimes superb, especially the fish dishes. There are many western-style options on the menu, but why go to Thailand and eat hamburgers?

Room Tip: I would recommend you get a sea view room. I suspect most rooms are, but even if you go for a garde...
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  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Paris, France
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 11, 2013 via mobile

I stayed a couple of nights in this property, i can't really recommend it even if it seems not so easy to find a nice place to stay in Phuket.

The good stuff :
The location is good, and the view very nice. It's definitely a plus for the hotel as a lot of places look like a zoo. Now just manage your expectations, you're in Phuket, not in paradise, expect lots of litter in the water or on the Kata beach. But that's another subject.
The pool area is pretty nice as well.

On the over side :
I found that the service was really lacking.
20 mins to check in (and i was the only one at the counter)...come on, at least they could have offer me to stay in the room while they checked the online reservation.
It took forever to get some items from housekeeping.
The staff at breakfast was mainly in charge of checking your room number...but took forever to offer tea or cofee although the place was barely busy. The spread is ok but i wonder who would sneak in just to get that breakfast for free.

But the main issue is really the room. Tons of place, nice terrace but the noise ! Who had the wicked idea to put these doors between each rooms. I could ear the flip flops of my neighbours, the AC running...and obviously all conversation and TV.
I mean think about it. It not even a question of the guys next door being noisy or not. I'd rather have a room half the size and the bare minimum of privacy.

All in all,unless you're taking 2 rooms, i would strongly suggest going somewhere else (and if possible not in Phuket :-))

  • Stayed November 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 9, 2013

My wife and I stayed for 2 weeks and had a great time .

When we arrived the swimming pool was closed but we were able to use the small pool next door and the beach was only a short walk though the hill is very steep.

During our second week the main pool re-opened and wow it is beautiful , we never went back to the beach for the 4 days in a row.

The other great part of the hotel is the size and quality of the rooms .

The service is good and the staff is helpfull but the food is really not very good but the restaurants down the hill and threads the beach are very good

  • Stayed November 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkeley, California
Top Contributor
61 reviews 61 reviews
61 hotel reviews
Reviews in 52 cities Reviews in 52 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed October 31, 2013

My friend and I stayed at the Aspasia and had a phenomenal experience. The premises, our room, the view, and the location were stellar. We stayed mid-week during shoulder season, so the place was peacefully quiet but not deserted.

Check in wasn't quick, but they gave us fresh coconut water during the wait and we were able to enjoy the comfortable open-air lobby area. They upgraded us from a deluxe grand room to a one-bedroom suite located next to the lower pool. The room was large, well appointed, and extremely comfortable.

Views from the resort are great. We didn't try the breakfast or on-site bar, so no comment there. The large pool was relaxing and extremely convenient. Kata Beach was about 10 minutes away via stairs and a dirt path, and we had no trouble navigating it during the day. The resort was up a steep road, but it was easy enough to navigate when it came time to venture into town for dinner and drinks at night.

The front desk arranged for a private car to take us to the airport at a reasonable rate, which was convenient and put a nice finish on our time in Thailand. Overall, the Aspasia is recommended!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bukit Batok, Singapore
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 19, 2013

- Excellent majestic View
- Very clean accommodation
- Great to have a Jacuzzi in our 2-bedroom suite seaview room
- Great Service! While swimming, The staff would even go over the pool and offer to take orders and deliver the food / drinks.
- Staff even remember which room you stay at.

Room Tip: Seaview rooms are the best!
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 18, 2013

We spent 3 nights in Aspasia - lovely experience. The room was HUGE with a beautiful view of the sea. We were given a complementary fruit basket on arrival. We also got massage and dinner coupons - complementary. Was a wonderful surprise

We had breakfast included in our package. We didn't have too many choices, since we are vegetarians, but I it was a decent sized spread. Eggs and pancakes made to order are pretty decent.

Dinner was largely average - restaurant has limited options and is priced on the higher side. Portions are somewhat tight. But near the hotel there are many hotels you could try out...quite a choice

Wifi is decent.

We rented a bike for a day from the reception - worth the extra 100B you pay because you can drop it off at the reception. Served like a boon for us, we traveled quite a lot. You need some ID / drivers license.

Overall great experience

Pros: View! Rooms are beautiful. Location is quite good if you are not looking to stay directly on the beach. They really know how to pamper you!
Cons: Bathrooms have no doors. Toiletries are not replaced.

Room Tip: Choose a sea facing room. Rent a bike
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 3, 2013

The resort is nice. Had a suite for a family of five. It ended up being our sanctuary as we all had some degree of food poisoning somehow. It was a 2 bedroom suite with kitchenette. The room/s were very good, a little bit old but up-kept very well. Kudos to the housekeeping staff.
The downside to this hotel/resort is its location (however, it could be an upside to some). It is far from the beach, in a remote location and up a rather steep hill if you had to walk out and back for food and provisions (which we did a couple of times). There is only 1 restaurant on premises and the food is acceptable but not great. They advertised motorbikes for rent but none were available for the days that we were there.
Anyway, I think it is a good hotel if you want to be secluded with a view from your room and balcony. Also, the taxi ride to and from the airport were hellish due to extensive roadworks and travelling with 2 young children getting carsick is not fun.

Room Tip: Ask for ocean view
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Aspasia Phuket

Address: 1/3 Laem Sai Road, Kata Beach, Phuket 83100, Thailand
Location: Thailand > Phuket > Kata Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#7 Spa Hotel in Kata Beach
#14 Romantic Hotel in Kata Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Aspasia Phuket 3.5*
Official Description (provided by the hotel):
Recently created in the south of the island of Phuket, The Aspasia is a stylish boutique resort reflecting an unusual retro-deco design with hints of Mayan style architecture. The muted yellow and green hues of the buildings blend exotically with the colours of the lush forest that sweeps down to Kata Beach. Each secluded apartment has stunning sea views, and guests only have a two minute walk to the white, sandy beach below.With the accent firmly lying on tranquility, comfort and contemporary style, The Aspasia Phuket offers a choice of superior accommodation and facilities that includes restaurant, a wine and cigar shop, two swimming pools, a gymnasium, business centre, meeting room, high-speed wireless Internet access and spa. Original paintings and antiques are displayed in the spa, restaurant and lobby, complementing the style of decor. There is easy access between the twelve buildings and facilities forming the resort. The property is set amongst beautifully landscaped gardens, filled with colourful tropical planting. ... more   less 
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Also Known As:
The Aspasia Phuket Hotel Kata Beach
Aspasia Phuket Kata
Aspasia Phuket Hotel Kata
The Aspasia Phuket Kata Beach

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