This hotel looks like it was a good hotel 5 years ago but it looks like time and bad Profit has taken its toll. We asked them to call a tour company for us and they charged us for the call, the pool is randomly cleaned and When done not well enough. Bathrooms are old with old and stained towels, matrasses are plastic covered, the staff not helpful and at times look like they would rather surf the internet or be somewhere else than help. This hotel has major issues and should look over this. Not recommended at all.
- Official Description (provided by the hotel):
- If you are looking for comfortable accommodation in an impressively beautiful province like Phuket, the Tropical Serene Resort is the perfect choice.Ideally located in the area adjacent to idyllic Kata Beach, the resort is in a distinctive setting in the heart of popular tourist venues and beautiful beaches.From the moment you step into our resort, you will receive a warm and friendly welcome from our hospitable staff. Elegantly designed for a superb vacation with your family members amid the natural beauty, the resort offers a wide array of facilities that will make your stay relaxing as much as possible. During the day you can relax in our two outdoor swimming pools and let the water soothe and refresh you.Whatever your purpose of visit is, the Tropical Serene Resort will definitely be the excellent alternative for your next vacation. ... more less
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- Also Known As:
- Serene Hotel Kata Beach
- Serene Resort Kata
- Chanalai Flora Resort Phuket/Kata Beach