Allthough the location is just a few minutes near the beach, we didnt liked our stay. In fact, it was horrible. During our trip through Thailand, we stayed two separate nights in this hotel. Receptionstaff speaks very bad english and not that friendly at all. Our room was moldy, humid and fairly old. Matresses are covered with plastic covers which made the bed very sweaty and sheets had some stains. The pool is fairly large but not well maintained. After this first night, we decided to spent the 2nd night elsewhere.
During the checkoutprocess, they charged us for 1 bottle of water from the minibar which we didnt used (the plastic seal was "gone" but the bottle was still unopened. They really made a fuss about 25 bath which we eventually payed to get rid of this discussion.
My advice: go spend your money elsewhere.
- Official Description (provided by the hotel):
- If you are looking for comfortable accommodation in an impressively beautiful province like Phuket, the Tropical Serene Resort is the perfect choice.Ideally located in the area adjacent to idyllic Kata Beach, the resort is in a distinctive setting in the heart of popular tourist venues and beautiful beaches.From the moment you step into our resort, you will receive a warm and friendly welcome from our hospitable staff. Elegantly designed for a superb vacation with your family members amid the natural beauty, the resort offers a wide array of facilities that will make your stay relaxing as much as possible. During the day you can relax in our two outdoor swimming pools and let the water soothe and refresh you.Whatever your purpose of visit is, the Tropical Serene Resort will definitely be the excellent alternative for your next vacation. ... more less
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- Also Known As:
- Serene Hotel Kata Beach
- Serene Resort Kata
- Chanalai Flora Resort Phuket/Kata Beach