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“Fantastic Experience” 5 of 5 stars
Review of Sugar Marina Resort - Nautical - Kata Beach

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Sugar Marina Resort - Nautical - Kata Beach
3.5 of 5 Hotel   |   2/4 Kata Noi Road, Kata Beach, Phuket, Thailand (Formerly Sugar Marina Resort)   |  
Hotel amenities
Ranked #11 of 50 hotels in Kata Beach
auckland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
“Fantastic Experience”
5 of 5 stars Reviewed August 22, 2013

Stayed there recently for eight nights. It was a great experience. A very new facility so still very clean and nice. All the staff were exceptional. One in particular stands out. After just a few days, she remembered out breakfast likings and each day, we got our breakfast served, exactly as we liked it, with a great big smile and a lot of enthusiasm. (It is a buffet style breakfast but the staff are very eager to add a high level of personal service also.) We have stayed in other facilities, in Kata, operated by the same Corp. on previous visits. They too are good but they dont match the enthusiasm of the Sugarmarina staff. Also during breakfast, towards the end of the service, a gentleman was circulating and I am guessing he was the Captain. He enquired as to whether everything was to our satisfaction overall. Seldom I have I encountered this level of customer interaction in Thailand. (And for the record, I concluded he was the captain, not because he was male but because he wore long trousers and EVERYONE else wore shorts. My conclusions may still not be correct !!!)

SugarMarina is only a very short walk (3-4mins max) to the beach, several good restaraunts and the Ska Bar and less than a pleasant 10 min stroll to the centre of Kata Village via the Road or the beach. There is a family mart just a minute or two away and almost anything else one could need close by. On the negative side, the last 50m or so to SugarMarina is quite steep and this could be a show stopper for anyone with a disability in their lower body..

The wifi worked and the pool was great . Suagrmarina not only matched but markedly exceeded our expectations.

Room Tip: A pool view room provides a little buffer from the noise of the pool especially early or at night.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • Swedish first
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English first
Minneapolis, Minnesota
1 review
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 20, 2013

This new resort has so much to offer those traveling to Phuket. First, the front office staff greets you with smiles upon your arrival and each time you enter. When my tour bus was just 5 minutes late, one offered to call the company for me (thanks Ae)! I always felt well taken care of and welcomed. The rooms are especially clean with big, cozy beds, a wonderful shower, and free water/beer/juice. Additionally, the walk to Kata beach is a quick two minutes. The location allows easy and worry free access to restaurants, shops, and entertainment. Sugar Marina Resort is a quiet and well taken care property that I would recommend to all! Simply wonderful!

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 13, 2013

Very clean & quiet decent size rooms with all the facilities you would expect: safe, mini fridge with complimentary waters, cokes and 2 fruits, hairdryer, flip flops, umbrellas... Even though the hotel is not by the sea, the location is good in between two great beaches: Kata Beach & Kata Noi, and close to shops. Breakfast more than adequate.
Staff were friendly and professional. I would have no problem recommending this hotel and would happily stay here again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derbyshire
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 10, 2013

As its new got a really good rate. Staff very friendly throughout and rooms comfortable with a nautical theme. Breakfast a bit limited but nice enough. Pool quite small but nice enough It's probably three and a half stars and good value overall.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 10, 2013

Fell in love with the place. This lovely hotel just about nails it for all of us smart travelers who are after simple comforts rather than unnecessary luxuries and a price tag that comes with them. Add in a friendly, upbeat, helpful staff, tasteful marine-themed decor, well-maintained rooms, free wi-fi (and minibar), proximity to the beach, shops and restaurants, lots of tasty Asian food for breakfast, and you have all the makings of a truly relaxing Thailand holiday.

By all means give their restaurant a try also (for Thai food, if nothing else) – I did and was very satisfied with the flavor and simple but elegant presentations, all at a very reasonable price.

Some of the beach can be seen from rooms on the upper floors. (I figured the best view was available from room 141 on the top floor, gradually becoming more obscured as the room numbers went up.)

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 6, 2013

We did a lot of research before booking here and the main reason for staying was all the positve comments on TA. Everything is true the staff bend over backwards to help, the brekky is pretty nice esp the pastries! The location is good. Just far enough away from main st but close to kata noi beach which is the best we found. We also Hired a moped to cover about 1/2 of phuket !

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 5, 2013

We spent 3 nights at Sugar Marina Resort and fell absolutely in love with the concept, service and value that it offers. The rooms, though not spacious, are tastefully decorated as per the sea theme and are clean & comfortable. You can see the attention to detail in fixtures and furnishing which give the overall nautical theme to the place.

The staff is extremely friendly, helpful and they go out of the way to please the guests (They gave us a late check out, and borrowed us umbrellas till 8 pm since it was raining). We found that they were better at understanding and speaking in English than staff at our hotel in Bangkok.

Breakfast offered a good choice, and the saltwater pool was also a major advantage. The location of the hotel is also good with close proximity to Kata and Kata Noi.

Overall, we were delighted to choose Sugar Marina based on the reviews on Tripadvisor and would recommend this hotel to all travelers blindly. We would definitely be staying here again in future.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sugar Marina Resort - Nautical - Kata Beach

Also Known As:
Sugar Marina Resort - Nautical - Kata Beach Phuket
Address: 2/4 Kata Noi Road, Kata Beach, Phuket, Thailand (Formerly Sugar Marina Resort)
Location: Thailand > Phuket > Kata Beach
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#10 Family Hotel in Kata Beach
#11 Romantic Hotel in Kata Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sugar Marina Resort - Nautical - Kata Beach 3.5*
Official Description (provided by the hotel):
A Sea Lovers’ Destination – a unique boutique resort, designed with sea lovers in mind. A new port of call for holiday makers with a sense of adventure and a taste for life on the high sea while enjoying all with modern comfort and convenience of a contemporary resort. ... more   less 
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