Stayed there recently for eight nights. It was a great experience. A very new facility so still very clean and nice. All the staff were exceptional. One in particular stands out. After just a few days, she remembered out breakfast likings and each day, we got our breakfast served, exactly as we liked it, with a great big smile and a lot of enthusiasm. (It is a buffet style breakfast but the staff are very eager to add a high level of personal service also.) We have stayed in other facilities, in Kata, operated by the same Corp. on previous visits. They too are good but they dont match the enthusiasm of the Sugarmarina staff. Also during breakfast, towards the end of the service, a gentleman was circulating and I am guessing he was the Captain. He enquired as to whether everything was to our satisfaction overall. Seldom I have I encountered this level of customer interaction in Thailand. (And for the record, I concluded he was the captain, not because he was male but because he wore long trousers and EVERYONE else wore shorts. My conclusions may still not be correct !!!)
SugarMarina is only a very short walk (3-4mins max) to the beach, several good restaraunts and the Ska Bar and less than a pleasant 10 min stroll to the centre of Kata Village via the Road or the beach. There is a family mart just a minute or two away and almost anything else one could need close by. On the negative side, the last 50m or so to SugarMarina is quite steep and this could be a show stopper for anyone with a disability in their lower body..
The wifi worked and the pool was great . Suagrmarina not only matched but markedly exceeded our expectations.