We have been visiting phuket frequently since 2000 for about 2-3 times a year. Thus, we have seen the countless changes to this island.
What we enjoyed most at sugar marina is the attitude of the service staff. They are definately one of the happiest, friendliest and efficient group of people. Kudos to the manager and his management.
Special mention to Lek and Bow who never fail to remember our breakfast orders :)
But in the house keeping area there are still room for improvement. During our week stay, our mini bar was not repenish on one of the days, beach towel were also not change daily and shampoo and shower gel were also not repenish when fully utilize.
Overall, it was still a very good experience. Comfortable bed, excellent customer service and convenience to the beach will make this hotel a very popular choice in Kata Beach.