I was shocked when I arrived here (spending around $200+/night) and realized I need to pay to use the internet. It wasn't cheap either - if I remember correctly it was $5.00/hr, and I was promised three hours as a courtesy - but then they charged me anyway! I was trying to skype on my phone, while searching for numbers on my ipad...their internet charge policy prevented me from using both of devices at the same time, which made booking flights and speaking with agents nearly impossible and angering. The internet situation definitely left a horrible taste in my mouth about this hotel, and I did feel I was being "robbed"...especially since this was the most expensive hotel I had in Thailand, and the ONLY one that did not offer free internet. Also, the hourly charge was just preposterous.
They supposedly upgraded me to a honeymoon suite. It was fine. Nice king size bed. It was near the end of the hallway, so I had to listen to a lot of loud chatter between the cleaning staff - who didn't seem to notice they were around bedrooms. Jacuzzi outside on not-so-up kept deck that seemed a little unused and dirty, and on the side of a very busy and loud road anyway. The view from the pools is very beautiful. The hotel is easily $30 to the airport by taxi.
I was sick with a fever when I arrived (I found out much later that I had caught dengue fever on the trip). The staff was fairly kind about that. And they let me shower in the spa upstairs before I left the hotel, and after check out. I had booked the hotel only an hour or so before online. I showed them the booking on the phone. They insisted I print it and guided me to their back office - all while I was clearly very sick with a fever. It seemed ridiculous to me. Anyway, their office was covered with ants...probably pretty typical for Thailand tropics.
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- Also Known As:
- Andaman Cannacia Hotel Kata Beach
- Andaman Cannacia Kata
- Andaman Cannacia Resort Phuket/Kata Beach