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“A perfect oasis” 5 of 5 stars
Review of The Shore at Katathani

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The Shore at Katathani
5.0 of 5 Resort   |   14 Kata Noi rd., Kata Beach, Phuket 83100, Thailand   |  
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Ranked #1 of 55 Hotels in Kata Beach
5.0 of 5 stars 599 Reviews
Bath, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
“A perfect oasis”
5 of 5 stars Reviewed August 12, 2013

My wife and I just spent 4 nights at The Shore. We were stunned by the room, the view of the bay, and the integral private infinity pool. But what was also amazing was the service. The staff were all wonderful, and couldn't have been more helpful and friendly. It was the rainy season in Phuket so we had a day of rain, but that didn't stop us using our pool, or the bar/restaurant. Breakfast was served in the room, and was fantastic - lots of choice, and very fresh. The restaurant serves great food, which is beautifully presented. The Shore is right next to the Katathani Beach resort, and you can use its facilities for free. It has various restaurants, bars and swimming pools, and is also right on the beach. This must be one of the best hotel experiences of our lives - we cannot wait to go back. It's expensive, but for what it offers it is good value for money.

Room Tip: The rooms with a sea view are a must. But think about how far you want to walk uphill in the heat be...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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599 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
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English first
Gisborne, New Zealand
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 10, 2013

We have just returned from an 8 night holiday in Phuket. We had booked an 8 night stay at The Katathani in a Junior Suite. This was lovely. We were offered an upgrade to a seaview pool villa at The Shore for the last two nights. At first we were hesitant about doing this, as we thought it was too much of a hassle. We decided to do it and are glad we did. It was absolutely amazing. I had tears in my eyes when entering the room it was so gorgeous. I am very fussy about accommodation and like to stay in 4 star or more. The Shore deserves a 5 star rating and if I could give it more, I would. Staff and service were great, food was beautiful (even cooked more bacon for me because I wanted it less crispy), room and facilities were gorgeous. The pool and view were amazing. We ended up spending more time in our room than we thought and it felt like we had been there longer than we had. We stayed in a villa higher up, too far to walk but a complimentary buggy was provided when required. It was very quiet and private (Swimming togs were not needed). You also have access to all the facilities at The Katathani. Kata Noi Beach was wonderful too, it is very quiet compared to Kata, Karon and Patong. If you want to experience these they are not far away. We hired a scooter down the road and parking space at The Shore was provided with 24hr security. We travelled in the rainy season and this was not an issue as it is so warm. Puzzled as to why there are negative reviews. THE PERFECT ROMANTIC GETAWAY!.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norrkoping, Sweden
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2013

We booked a villa with a ‘wow’ bathroom and a lovely bath with a nice view. The infinity pool was great and excellent access to the beach. There is a restaurant at the sister hotel which I recommend. The Italian the food was superb with great ambiance and exceptional staff!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gauteng, South Africa
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 5, 2013

We booked to stay here for 10 nights while in Thailand, we came in "rainy season" but this wasn't even an issue. It was so humid and hot in the day, despite sporadic overcast spells and rain... it was still so hot. Everything was outstanding, the service, the staff, what they offered and all the advice. The breakfast is incredible and literally has everything you could wish for. The rooms are like individual villas- amazing space and beautiful clean decor. Its on a hillside, so if you stay at one of the higher villas, its difficult to walk up and down all th time, they offer cpmplementary shittle services by golf cart. The view from the rooms is beautiful. I would reccomend the rooms closer down the hill as its closer to the sea and the view of the beach will be better. It is about a 25min taxi drive to Patong. Its a quaint side of Kata and a short taxi trip to Kata beach is welcomed with many choices of restaurants. This is an excellent choice and you wont go wrong in anyway.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Launceston, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 2, 2013

We have just enjoyed the most wonderful 8 nights at the Shore. We wanted somewhere very special to celebrate our silver wedding anniversary and looked to Kata Noi beach as we had stayed there 23 years ago at the Kata Thani resort and had loved it then. We were very excited having booked the Shore but from the moment we arrived, the experience surpassed even our highest expectations. We were greeted by the excellent Manager Sabine who obviously runs a very happy and efficient team as every single member of staff were superb.

We were taken to our room (number 8821) and the chap who showed us was filled with such pride as he showed us around and waited for the moment when he opened the curtains to show us THAT view ... WOW!! Every bit as good as the pictures on the website. The room layout was excellent with every small detail thought about. We could not fault it. Our housemaid had such pride in her work and on our anniversary the room was prepared so beautifully starting with rose petals saying "surprise" in the entrance hall and so much more.

The walk from our room to the restaurant and beach was only a few minutes and then a little further down the beach we had the choice of all the restaurants at the Kata Thani. We didn't use the buggies much but when we did they were a fun way to get around. The guards at the property were awesome saluting us, clicking their heels and saying our name as we came and went with a cheeky smile! Floating in our pool and watching life on the gorgeous beach was just the best. The restaurant at the Shore is very good and we met the new chef who has recently arrived from Switzerland who is so interested and passionate.

We loved every minute at this very special, luxurious and totally romantic hotel and we very much hope to visit again.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 20, 2013

Just stayed 6 nights with the wonderful people at The Shore. Not one thing was overlooked, we were left wanting nothing the entire time and found the small things like fresh flowers in the room each day, the room being made over twice a day and rides to our room in a driven buggy by staff at anytime night and day extraordinary. We have stayed in our fair share of 5 star resorts and this tops the list. Free WiFi, levels of English was excellent, cleanliness were stand out things. Location is perfect, very private and secluded with security at the gate but close enough to Patong for shopping and tours. Stay as you wish is a nice feature, we were able to pick the types of pillows, our daily room flowers, ipad selection, board games selection and in room breakfast before arriving. Special mention to Dae, Smart and Jai three staff who were always on hand to help us in any way. Well done guys easily worth the money, was the nicest hotel we seen in our week in Phuket and will definitely be back.

Room Tip: We had 8842 which was nearly the highest, we found it perfect we couldn't see or hear any one el...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 20, 2013

My wife and I stayed for 2 weeks (05/07/2013 - 19/07/2013 Room 8871 - great and very private room) and I would say it was one of the most enjoyable experiences my wife and I have ever had (and we travel a lot / worldwide each year even though we review rarely). It was not cheap but we made the most of all The Shore had to offer and so I see it as value for money.

If you want cookie cut hotels like Hiltons, Westins or Intercontinental then this is not it. The service is personal, the people are genuine and the experience is unforgettable.

Our room was cleaned to perfection each day - another review I read indicated to the contrary which I find surprising and I suspect either unlikely or uncharitable to the room attendants. Little personal touches were added by them daily.

More towels then you ever needed, fresh flowers, fruit and more fresh water than we ever needed. A bucket of ice was ordered each afternoon for G&Ts on the balcony and they arrived within minutes and without any fuss or an open hand like many US hotels I have attended.

Due to the nature of the resort i.e. individual villas with high levels of privacy, the architecture was never going to be like the big chains where so many times I have have felt you could be anywhere. The layout requires a bit of walking up and down a few flights for breakfast each morning but after the spread we had it was needed.

Whilst we walked most of the time, if we needed a cart to get to the Katathani restaurants (as opposed to The Shore) or to come home they were there in minutes.

The service at breakfast was second to none. Helpful waitresses (two of which memorised our coffee tastes and had them provided exactly when needed) each day and waiters who helped fill your needs (one fellow would source smoked salmon as he knew I loved it). Fresh omelettes or scrambled eggs made to order with no fuss. Could some things have been done better - of course e.g. the fruit (a wide variety) was not always juicy and flavoursome but compared to many hotels I have stayed at, the quality was high and varied.

We also attended other restaurants within the Katathani Resort - Kookai a lady who worked at the hotel's Thai restaurant was outstanding.

We had dinner and lunch at "The Harbour". Not overly inventive food or 5 star but it was solid and well cooked and I did find a wide range of choices (again having read another critic I don't quite understand the extent of the negativity). I found the pricing of the food (The Harbour / room service) to be reasonable for a resort of this type and the type of food being provided. Management obviously understand that excessive prices drive patrons to other venues.

It was the little things we appreciated. A manager (thank you Sabine) who noted we were flying out late on the Friday and so offered (without being asked) a late checkout of 18:00. Waitresses and front desk staff who knew your name from day one and who genuinely looked like they wanted to attend to your every need. I suspect this was achieved in part by a photo they took of us when we arrived on the first night. No doubt also ensuring our security - there were gentlemen on every entrance to say hello and possibly call you a cart. Not to mention the many stationed throughout the Katathani. It was also the maintenance man who noted an issue with the floor of the day bed in our villa and fixed it proactively without me having to mention it.

I could go on for pages but suffice to say, I have in the last year stayed at the Savoy (January 2013) and the experience was memorable. The experience of The Shore (though different obviously) comes close to this.

We would love to come back given the opportunity.

Room Tip: If you like privacy then our room 8871 is the pick - not too high so not too long a walk but very se...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Shore at Katathani

Address: 14 Kata Noi rd., Kata Beach, Phuket 83100, Thailand
Phone Number:
Location: Thailand > Phuket > Kata Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Kata Beach
#1 Romantic Hotel in Kata Beach
#1 On the Beach Hotel in Kata Beach
#1 Luxury Hotel in Kata Beach
#5 Family Hotel in Kata Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Shore at Katathani 5*
Number of rooms: 48
Official Description (provided by the hotel):
A luxury beachfront pool villa resort on Kata Noi Beach in Phuket, Thailand. This adult only resort is a natural fusion of indoor and outdoor living where time has no meaning beyond the pleasure of every moment. ... more   less 
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Also Known As:
The Shore At Katathani Hotel Kata Beach
The Shore At Katathani Phuket/Kata Beach

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