Recently stayed 2 nights at this hotel and overall enjoyed the stay. Room was fine- adequate size, had a small balcony. Water temperature of the shower was erratic but given the hot weather no problem.
Staff was very friendly and helpful. It's great that you can borrow towels not only for use at the hotel pool but also for the beach.
The garden and pool area are very nice and cozy, the hotel's real asset. Breakfast was fine and included some hot dishes such as curry and eggs. Overall, the price quality ratio at this hotel is very good.
The only major disadvantage and reason for me to rather not stay there again is the location: first, the trip from Phuket Airport took around 1.5 hours and involved some heavy traffic. If staying only few nights, there are probably other locations than Kata, closer-by, that are better alternatives. Kata itself is kind of touristy and rather quiet, seems to attract mainly families and couples from Russia. It has some nice dining options. Second, the hotel is far from the beach. The most direct way to the beach (10-15min walk) leads along a dry river bed with disgusting sewage smell (as mentioned in other reviews). What is more, the part of the beach were the path ends is a part where the beach/water is not clean (plastic bags etc.) and where the sewage smell persists.
It's much better to choose another part of the beach further up or another beach altogether, but that will mean at least 30 min walk along a road with heavy traffic.
Conclusion: If you want to mainly chill by the pool, this hotel can be recommended. If you prefer the beach, stay somewhere else.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.