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“Great host” 5 of 5 stars
Review of Villareal Heights

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Villareal Heights
3.0 of 5 Guest house   |   214 / 14 Patak Road | Suksan Place,Tambon Karon, Kata Beach, Phuket 83100, Thailand   |  
Hotel amenities
Ranked #4 of 52 Kata Beach B&B and Inns
Certificate of Excellence 2014
Stone, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“Great host”
5 of 5 stars Reviewed December 4, 2012

This review is more about the owner,phil, than the hotel, although there is nothing to fault the hotel on either. We only stayed one night prior to a five day dive trip but the help and attention we received from phil needs writing about.
The room at the hotel was fret, big comfy bed, air con, clean and only a short walk into kata .so no problems there.
What makes this hotel worthy of a visit is the owner phil. He has great knowledge of the area and gave us a tour in his car on arrival pointing out good places to eat and drink.
In the rush to get the 6a.m. Taxi next say I left my valuables in the safe by mistake, wallet, driving licence and iPhone. A quick call to phil and they were safe and he brought them to out next hotel on our return from the dive trip. This is exceptional, phil is that kind of guy.
He then arranged a moped and some laundry for us, even though we were at another hotel. Need I go on.

If we return to kata/karon we will definitely stay at Villarreal .

A massive thanks to phil for all his help.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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417 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 2, 2012 via mobile

We loved our short stay here so much we came back! It is in a fantastic location between the two best beaches! This means you only have a ten minute walk to either one. When we got there the owner even took us out in his car to show us the best places to go to eat. The staff are wonderful and carried our stuff to our room and if you need anything at all they are happy to help. The pool is beautifully clean and has a small bar to get a nice cocktail while you relax. Really really really fantastic value and the rooms are fully equipped with a DVD player and good tv and free rental of hundreds of DVDs. We can't rate this place highly enough!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mumbai, jersey city
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 23, 2012

This was my second visit to Villareal Heights..I could not even think about choosing any other hotel..as usual Phil and Jo helped us through out planning our Phuket trip...they promptly responded to our mails every time..It seems giving best services to customers is in blood of Phil and Jo..They have maintained this property so well that it feels its a newly opened hotel.rooms, toilets are extremely clean..roooms are spacious..Hotel's location is near Kata and Karon Beach ...many good eating options are near by..they also have a very organised DVD collections if you just want to stay in room...for any outdoor bookings I would insist to make booking through Villareal as many tour organizers have a tie up with Villareal and you can get good deal and trustworthy service...we had great time again at Villareal..no wonder it was at no-1 position in 2011 and maintaining the same position till date...Villareal has also won tripadvisor traveler's choice awards twice...this is not possible without best service all the time.. guys just book this hotel and leave all planning on Phil..will definitely recommend Villareal to all and would like to stay here again..Thanks Phil and Jo..Thanks a lot...

Room Tip: you can blindly trust on Phil for this..he would always give nothing but the best..
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, BC
Top Contributor
69 reviews 69 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 19, 2012

We stayed with Phil & Jo for 4 nights, extended it to 5, and I would say it was the best customer service I've ever seen at a hotel. Phil brought us around town, showed us places to eat, bought us drinks, and seamlessly arranged our excursion and next steps. Yes, there's some minor quirks with the housekeeping, but Phil's commitment to go above and beyond truly outweighs any minor flaws. It's a bit of a walk to the beach, which isn't a huge deal, keeps you out of the really touristy areas, but the road to cross certainly is busy - be aware that red lights seem "optional" much of the time. The Kata Bakery and Cafe is close, and delicious, but be prepared for a rude reception and to be called a liar when your eggs aren't done the way you asked for them...the service was actually comical it was so bad, but the food was good. It's really nice to feel like you're in a little apartment rather than a hotel, watching movies on the entertainment system was a welcome break. The pool was nice too (next hotel over, but able to use). Wouldn't hesitate to stay again, or to recommend it to anyone. Thanks Phil & Jo!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 12, 2012 via mobile

We stayed with Phil and Jo for three nights. We were made to feel welcome with our personal tour and restaurant picks on day one. Phil has good taste in restaurants so listen to him.

Phil effortlessly arranged a day trip around phuket for us, a taxi to the airport and even hand delivered a list of suggested restaurants in bangkok for the next leg of our trip the night before we left.

We throughly enjoyed our stay and would recommend this hotel to anyone. Ask Phil about the croissants and pad Thai. Yum.

They were great with babies and offered us many amenities to ease our stay!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Top Contributor
70 reviews 70 reviews
36 hotel reviews
Reviews in 39 cities Reviews in 39 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed November 12, 2012

We had a lovely stay at Villareal heights. The room we stayed in was probably the nicest one we stayed in in Thailand. We stayed in a double, and it had everything one would want (TV, DVD player, fridge, tea/coffee maker, comfy BIG bed, aircon, and nice bathroom). The owners also made our stay a really nice one. From being given a free little tour around town and up to a view point, to just their everyday welcome smiles. They can also show you where to rent motor bikes, get the best massages, and the best restaurants. And of course Doby the cute little dog! They didn’t have a pool, but give all their guests access to the pool next door (which is amazing by the way, infinity pool, deck chairs, 5 star). The beach is a ten minute walk from the hotel, and there are lots of restaurants near by, as well as convenient stores. They don’t have their own restaurant, but recommend a French bakery 2 mins walk down the road. And the breakfasts were really really great. All in all I would 100% recommend staying here. It is great value for money, and we would come back for sure!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanjing
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2012

The owner Philp is very kind, drived us around the kata beach and recommended good restaurant, also helpe us in booking taxi and boat to raya island. The room is very new and clean, with mircowave oven. The location is 15 mins walking to both kata and karon beach, you can find supermarket within 100 meters from the hotel, we had a very good time there. They have a pool behind the hotel, you can ask they if you want to swim there.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villareal Heights

Address: 214 / 14 Patak Road | Suksan Place,Tambon Karon, Kata Beach, Phuket 83100, Thailand
Location: Thailand > Phuket > Kata Beach
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 52 B&Bs / Inns in Kata Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Villareal Heights 3*
Number of rooms: 19
Official Description (provided by the hotel):
Villareal Heights is a Luxury Boutique Hotel situated conveniently between Kata and Karon Beaches on the beautiful Thai island of Phuket. Surrounded by lush mountains and facing the stunning Andaman Sea, Villareal Heights provides a unique sanctuary for your next vacation. ... more   less 
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Also Known As:
Villareal Heights Hotel Kata Beach
Villareal Heights Phuket/Kata Beach

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