We stayed there Nov 26 -28. The check in procedure was quick, and the reception lady was so nice that she allowed us a free early checkin at 9am. The room was rather wornout and the bed is really hard. There was even a broken floor tile in our room. The door is difficult to lock. Walk to the kata beach may need 10 to 15 minutes, and on the way there seems some better hotels. Anyway, it's ok as we only stay for two nights.
I agree with some of the previous reviews that there is no or little house keeping service. They have a small swimming pool which the kids enjoyed very much.
The check out was not a very pleasant experience. As we want to go to Phi Phi and stay for on night, I've asked the reception lady the day before if we can leave our luggage there for one day. She gladly agreed. The next moring after we checked out, the boss, an elder lady, asked us to pay 400 Baht for the left luggage. As our bus to the pier is waiting for us, we have no other choice at the moment, we paid. I've never stayed at a hotel who ask for left luggage fee from its guests. I must add that we are four families travelling togerther, two families stayed at their hotel for three nights, and the other two stayed for two nights. WE don't have many luggage, just a 22" case for each family, as we brought others to Phi Phi.
I would not recommend staying at this hotel, mainly becase the unfriendy and greedy boss. I would go back to Phuket next year, but will surely find another one to stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.