Service : Generally Good okay.
Reception, cafe staff, security guards ,pool staff and other staff were courteous, friendly and generally up to mark.
The water sink stopper in the bathroom was faulty (stuck, couldn't move), hotel lady & engineer came to fix once but the next day it happened again after we came back. So this time was able to manually use some force pull the stopper out and put one side (not to use).
Sleep Quality/Rooms : Very Good
No serious disturbance heard from outside or the Corridor during the evening. Noted the aircon wasn't that strong (set 20C but seems to be 25C ?) Anyway we got on with it....
Cleanliness : Very Good
Saw some random minor ants..nothing serious
Location/Value : Excellent
Beside beach and swimming pool close by. Externally was near to restuarants, tour agents and 7-11s. i.e. convenient
For room rate, could have wished for a lower rate but guess have to pay for the convenience as mentioned.
Spa : Did not use. (Nice exterior though...)
Others: Did not use any restaurants inside hotel beside the cafe for breakfast, so no comments. There was a welcome drink at the cafe, the fruit punch wasn't fantastic.
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- Also Known As:
- Kata Beach Hotel Kata Beach
- Kata Beach Resort And Spa Phuket