Not sure how we ended up booking this place. It was our first night in Thailand, I had some work nearby, it was roughly in the price range we were looking at, and we didn't do much research.
A month later of traveling around SE Asia this place is still memorable. It was without a doubt the worst place we stayed: not the most basic, not even the dingiest, but least helpful, least welcoming, and least comfortable place.
First there isn't much reason to go Kata. It's dusty, with a depressed tourist vibe, and open sewage flowing down to the beach.
A few hilights of the Beach Boutique:
* when we asked the front desk to call us a cab, they were unable to, instead directing us 200m down the street to the taxi stand. On our first night in country in the middle of the night this alarming (without much cause), but over the next 24 hours it was merely puzzling, what kind of hotel can't flag a taxi?
* when in a jet lagged state I tried to kill the giant cockroach I found in the bathroom with the nearest hard object, and I ended up shattering the complimentary glass water bottle the front desk's response was not to offer to send a maid, or even a broom, or be concerned about the presence of cockroaches in their bathroom but to inform me they would be charging us for the cost of the bottle.
* as we were leaving we booked a fast ferry to Koh Phi Phi (also probably better to avoid), and when we asked the front desk for logistical help in getting to the ferry, again they were not only unable to help arrange a transfer, they sent us to the wrong ferry terminal. (thankfully amazingly friendly and competent folks at the ferry terminal put us back in a taxi, sent us to the right dock, and called ahead and had our boat wait for us)
* but the real coup de grace of this place was around 1am (after having found a broom and swept up the glass, and eventually smashing the two giant cockroaches) we were laying in bed and it sounded like someone was taking a shower in the bathroom. I was exhausted and inclined to ignore this, but my wife prompted me to go look, and what I found was a steady stream of water pouring out of the light socket. After spending a while on the phone trying to explain this to the front desk, and then hiking our way through the weird condo-burbclave-walled tourist community in which this hotel is located up to the front desk I eventually explained to them the problem. About 30 minutes later someone showed up, banged around for 20 or 30 minutes, then turned off the water to our room (and possibly the whole wing) and told us, "Don't go in the bathroom, not safe, roof might fall, engineer will come in the morning." At which point I expected that maybe we'd get switched to another room, or you know some acknowledgement that running water (but not from the ceiling) was included in the price and be given a discount (maybe just the cost of the broken water bottle), but nothing so much as an apology or an acknowledgement of the inconvenience. The repair man showed up about 8am and started tearing apart the bathroom, we were never able to take a shower or use the toilet and eventually checked out.
The Ibis nearby is a perfectly nice hotel in roughly the same price range (though it doesn't include the questionable free breakfast), so if you have to go to this town for some reason, try there.
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- Also Known As:
- The Beach Boutique House Hotel Kata Beach
- The Beach Boutique House Phuket/Kata Beach