I stayed for one night in a studio apartment. The room itself was relatively small, but for a short stay is fine. It was well appointed and was clean. There was no luggage rack to put suitcase on. To be honest it would struggle for space for this anyway. The ironing board and broom were stacked and sitting out next to the desk, which I thought was very weird. The bed was ok, but being one of those beds that can split, this one in particular was not really level with the other side, so there was a large lip to contend with in the middle of the bed. The glassware was dirty, as I had to pull down all 4 champagne flutes in an attempt to find a clean one, to find they were all pretty grotty.
The staff were very nice and helpful on checkin. The location is great, because it is tucked away on a nice quiet residential street, but is only 5 min walk from restaurants, and a huge shopping complex with cinemas etc.
My comments may be a little picky (I travel alot for work and play, so can get a little fussy), as I don't want to discourage this as an option. I will stay here again next time I am in town.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 6, 2012
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Thank you for your review on our apartments, we appreciate your comments both complimentary and critical. Our aim is to offer great accommodation at a very competitive rate and we are keen to make improvements where ever possible.
We agree that our Studio accommodation is only suited to overnight / short term stays for one or two people. For larger groups and longer stays our one, two and three bedroom apartments offer considerably more space and comfort.
Thank you for the luggage rack suggestion, we have taken this on board and are looking at collapsible racks for each unit. As for the ironing board and broom, they offer a slightly more difficult challenge for our Studios. We are looking at different measures here and are confident of success!
A new bed is on its way, the order has been placed and your comments about it and the glassware are clearly noted. More detailed cleaning procedures have also been implemented.
We trust that the positives well and truly out way the negatives and look forward to welcoming you back when next your travels take you through Newcastle.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.