A lot of money has been invested in this pub recently and it is extremely unfortunate that the quality of the service and management expertise does not match the fiscal investment.
We ate there once a few weeks after it was opened.
The service was slow and indifferent, the food was on a par with Leigh Delamere Services at about 3pm on a hot day.
I had the fajitas which were dry, tasteless and well below school dinner standard.
Not one to be put off by one bad experience we returned there yesterday. A thursday evening at 7pm.
After waiting 10 minutes to be served by the only member of staff that was evidently on duty, we were told that there was a delay of at least an hour on all food orders.
We turned around and went elsewhere.
The place was less than half full of customers.
To my mind this means that the management of the place have made a gross error in judgement by not staffing the place to the level that is required to serve prospective customers.
My advice would be to the management....put your prices up, recruit some staff that care about customers and employ someone who is likely to produce food that customers might eat and enjoy. If you have a chef then tell him/her to lose the attitude!
People would rather pay £20 for something edible rather than £10 for rubbish.........either way it might be an idea to train your staff not to turn customers away by proudly admitting that there is no food available.
Good luck for the future......I think you will need it!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.