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“Here Again..!!” 4 of 5 stars
Review of City Lodge Hotel Katherine Street

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City Lodge Hotel Katherine Street
3.0 of 5 Hotel   |   Cnr Katherine & Grayston Drive | Sandown, 2196, South Africa   |  
Hotel amenities
Ranked #89 of 207 hotels in Greater Johannesburg
GABORONE
Top Contributor
175 reviews 175 reviews
50 hotel reviews
Reviews in 78 cities Reviews in 78 cities
78 helpful votes 78 helpful votes
“Here Again..!!”
4 of 5 stars Reviewed March 17, 2013

We were visiting Johannesburg for a quick trip and we stayed again at this City Lodge - close to Sandton City Shopping Centre. The lodge has now improved the availability of an adjacent restaurant - Carpe Diem - excellent value and very friendly staff. No need to journey oput for the relasxing evening meal.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review, March 19, 2013
Thank you for your kind review. We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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47 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 12, 2013 via mobile

Firstly I would like to say that the staff at this hotel were extremely helpful and the room quite comfortable but unfortunately I ate there and it made me terribly ill . I spent the night throwing up . It would have been nice to have had cold water available in a fridge (neither of these does the room have) as I was unsure if the tap water was ok to drink so felt very dehydrated. The following morning my husband chose to have breakfast and after placing his order was unaware that you then had to order it yet again. After seeing the food being handled by hand he chose not to eat it especially having seen me retching all night. The general manager was extremely helpful and could not apologies enough and is getting the food tested but having spent the previous week on a safari eating from only a Braai it was rather sad to get ill at a hotel.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review, January 14, 2013
We are sorry about this situation and your experience. The GM of the hotel has been in touch with you. We will be looking into this matter further to ensure it does not happen again. Once again, please accept our sincerest apologies.
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Durban, South Africa
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 3, 2013

This hotel served its purpose as a pleasant, relaxing overnight stay. It s very well positioned in the heart of Sandton, close to the highway, Sandton City mall and the Gautrain station. The staff were very friendly and helpful and the rooms a good size, with everything required for the one night stay. Breakfast was an extra cost, but well worth it. The hotel also has a nice swimming pool and fitness room. On the downside, the bathroom had not been cleaned thoroughly, which is always a turn off in my view.

Room Tip: Families can hire two inter leading rooms and extra sofa beds are provided for those with more than...
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Harare, Zimbabwe
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 10, 2012

It was good enough for me - you can easily take a walk to Nelson Mandela Square and you can connect to OR Tambo from the nearest Gautrain station with no hassles.

The room I stayed in could have been lovelier with a mini-bar. If you don't want to eat in there's convenience of deliveries and the numbers of most service providers are readily available.

  • Stayed March 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Contributor
43 reviews 43 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 12, 2012

I stayed on business, the room was vary spacious , clean, the hotel had a nice pool area , the staff was responsive, not too many smiles but they did help. The room service was good but I had to go to the bar to bring my own food to the room, and waited 30-40 min before I was called to pick up the desert (something related to the fridge lock). I would use the same hotel if I go back to South Africa and Johannesburg.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Polokwane, South Africa
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 26, 2012

This the best value for money hotel in Sandton, it is situated conveniently close to the highway to Pretoria and Johannesburg.

I also stay here when traveling to Joburg for meetings, it is close to the Sandton CBD area and surrounding business districts.

The rooms are clean and staff very friendly. Great foyer for meetings and tea and light snacks.

Room Tip: Ground floor room with view(watch tv while in bath)
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 24, 2012

We didn't spend much time here so I can't give much detail, but overall, I found it just what I needed in a hotel: clean, functional, I felt secure, & it provided what you need 7 expect in a City Lodge - kettle, clean bathroom, TV, comfortable bed, etc. Was a bit of a 'schlepp' to get my suitcase up 2 flights of stairs to my room though! Breakfast was average selection, but everything seemed fresh & tasted good. If you're looking for basic, reliable accomodation, this is for you!
To eat, we went to The Whiteboy Shebeen which is on the same property - really good afro-fusion-style food that's just a little bit quirky, with good service.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about City Lodge Hotel Katherine Street

Address: Cnr Katherine & Grayston Drive | Sandown, 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Wheelchair access
Hotel Style:
Ranked #89 of 207 hotels in Greater Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — City Lodge Hotel Katherine Street 3*
Official Description (provided by the hotel):
Park-like gardens in the courtyard of the hotel contribute to a lovely ambience, accentuated by the swimming pool built as if joined to the lounge. For guests' convenience there is a fitness room in the hotel and a restaurant is located on the property. It is situated in close proximity to the M1 motorway with easy access to all major routes. It is 3 minutes from the shopping centres of Sandton City, Nelson Mandela Square and Village Walk and a 30 minutes drive from the Johannesburg airport. ... more   less 
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