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“Very afordable” 4 of 5 stars
Review of Highfield Hotel

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Highfield Hotel
101 Durham Rd | East Rainton, Houghton-le-Spring DH5 9QT, England   |  
Hotel amenities
Nottingham, United Kingdom
1 review
“Very afordable”
4 of 5 stars Reviewed February 14, 2014

We had some of our employees stay here for4 nights in the week, they were very impressed with the accommodation the rooms were clean and tidy and very close to the nearby village.
I have a tight budget for booking the rooms and this was very good for the amount we paid. Would definitely book them again here

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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116 reviews from our community

Traveler rating
    35
    45
    18
    13
    5
See reviews for
28
36
12
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 4, 2014

Very reasonable prices, staff are great and the room was very nice. I was here on business and will definatly be staying here again. Easy access off the a1 and lots of on site parking. Bar and Thai restaurant below but I was late arriving so didnt get chance to try tgem out.

Stayed February 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Dunmow, United Kingdom
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 3, 2014

Visiting relatives newly moved to the area,this looked ideal for one night and hosting six for dinner. As it was late December wasnt worried about being close to main road,in fact after a 200 mile drive that was a bonus!
Very warm reception from the owner's son at 3.45 and were pleased to be offered a free upgrade to the Bridal Suite,which was on the main road side but with a great view and little noise through the double glazing! However it was FREEZING! Contacted reception and were told heating came on at 4.30. In December! Was told the heating would be activated immediately and was offered electric heater from reception to keep us alive. When heat did come on it only reached halfway up the radiators,which obviously needed bleeding.The room was a good size,stylish six foot bed,with a jacuzzi type bath in the large,interestingly tiled bathroom. Two further drawbacks,no toilet roll holder so contortions were needed to access the items behind you and a kettle with a very short cable which meant crawling about on the deck under the worktop to plug it in!
Now the good bit. We obviously went down (good lift) to the lovely warm attractive bar well before our guests arrived,drank real ale (now on) etc and chatted to the friendly bar staff and the lady owner. We had already established that we could order from the bar menu in the Thai restaurant if anyone wanted to.
Staff were very helpfull and efficient,especially when finding the best lit table as one of the party is visually impaired,the food was very good the drink prices very reasonable(Muscadet sur lie £16)
and although the party were still seated long after the other diners had left,there was no pressure to move.
Funny business at breakfast, writing out your order on printed forms but that was adequate also.
Will stay again

Room Tip: I surpose the main road side could be noisy if windows were open in warm weather(could happen) but t...
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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llysfaen
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed December 8, 2013

stayed 3 nights room was clean breakfast was not hot and portions small also ate at the thai restaurant again portions very small and not cheap food was ok staff very helpfull and friendly has a bar but it was very quiet the few locals that came in were very friendly

  • Stayed December 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 30, 2013

Stayed here on a business trip, chose hotel due to how near it was to the venue. Its a very basic hotel one of my colleagues was checked into the same room as another who had already left all his things in there. Glad this was the case an not a complete stranger being checked in to the same room!

Room was next to the main road which was very noisy all night (could invest in some double glazing) Ironing board is affixed to the wall right next to the TV and massively awkward to use. Shower leaked all over the floor and straight through to the carpet when use (Not just in my room either) which soaked everything in the bathroom.
Bed was terrible I didn't sleep at all! I felt like finding a homeless person and asking them if they wanted to swap for the night.

Thai restaurant downstairs - My colleagues said the Thai menu was nice. I ate from the bar menu and had steak and chips with mushroom sauce and salad, what I got was a piece of meat that im not quiet sure what animal it came from, Chips and mushroom gravy with salad. Needless to say I didn't dare eat it.

If you have a better option elsewhere, go for it

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
charlee141, Manager at Highfield Hotel, responded to this review, December 3, 2013
Hello and thank you for your review. The mix up was mainly due to the guest reservation though booking.com being reserved under the same name for all rooms however the issue was resolved straight away, and in no case could a guest outside of your party have checked in to their room. All of our rooms do have double glazing and if you had wanted a stand alone ironing board then one is available at reception.

I have since checked the issue with the shower and there was a slight leak at the side of the shower head which has since been replaced.

The room which you and your colleagues paid for was £36.00 per night which included large, king sized bed & 32" flat screen tv's. To be perfectly honest if you can find a better value for money room, I would also say go for it as I believe in term of price, amenities & quality we are the most competitive in our area.
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At home
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 28, 2013

Bit like a Travel Lodge, but a bit more character. Wi-Fi excellent and quite fast. Walls a bit thin. Room good size, but smelt of smoke. Attached Thai restaurant excellent. Single room was atwin with 1 bed removed - spare headboard looked odd.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 23, 2013

I paid £41 for a single room with breakfast. Hotel is very basic and run down next to a busy main road. The room is ok but my bathroom was filthy. Shower needs a good deep clean and the sink was totally cracked in more than one place. I ate in the Thai restaurant. The food was ok but portions very small. For an hour I was the only person in the restaurant.

Ok if all you need is a bed for the night to break your travelling.

Stayed October 2013, traveled on business
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charlee141, Manager at Highfield Hotel, responded to this review, October 25, 2013
Hello and thank you for your review. As you did state you choose our basic room package. We do have other rooms which are available for extra includeing our double and superior rooms. Our bathrooms are going to refurbishment as we speak however a busy summer has slowed down progress.

If you are in the area again I would love to show you one of these rooms.
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Additional Information about Highfield Hotel

Address: 101 Durham Rd | East Rainton, Houghton-le-Spring DH5 9QT, England
Location: United Kingdom > England > Tyne and Wear > Houghton-le-Spring
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Houghton-le-Spring
Price Range (Based on Average Rates): $
Number of rooms: 30
Official Description (provided by the hotel):
The hotel is situated between the A1(m) and A19 between Sunderland and Durham on the A690. It has a well-appointed Thai restaurant - the longest established in the North East. The bedrooms have wifi connectivity and sky TV. All bedrooms are en-suite. ... more   less 
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