I have many good things to say and only 1 bad. I heard of resort b/c of an article which mentioned that they have a great zip line activity. I wanted to do that b4 I left the country (was backpacking around for 1 month, partially w/a tour and also on my own). After some difficulty getting in touch w/them - there were several #'s - a hotel clerk in Marrakesh finally got the right number, I asked for a reservation in the least expensive room - a Berber tent. They also had high end bungalows. I was told that the tents weren't available b/c of the heat. I really wanted to go there, so I reserved a bungalow w/much trepidation - quite out of my price range, but figured okay, for one night, I'll splurge. There's a shuttle van for 50 dirhams to get there from the city and takes about 45 minutes. Easy to do once you find the supermarket pick up site. The driver for a bit extra even dropped me back at my hotel on my return. The resort is absolutely beautiful! The bungalow exceeded my expectations, beautiful living room - tho I didn't use it. I had a little flower garden w/a seating area outside my bedroom and the living room w/glass doors leading outside. The shower was a HUGE walk in and a great sink. The toilet was in a separate room. The bed was large and so comfortable and my window opened up overlooking the pool! The zipline was such fun! I tried rappelling and was so scared, but my guide was sooooo nice and took take of me. There's lots of fun activities for kids and definitely would recommend for families. I wound up taking pictures of a French couple zip lining w/my camera and the woman stayed to take pics of me doing it too. They then invited me to dine w/them for dinner and brekkie since I was on my own. Meals were absolutely filling, beautiful to look at and totally delicious. I really liked the desserts too.
What I didn't like was that I did ask to reserve the Berber tents, told no can do. However, when I got there, there were several French families staying in them. I inquired and was told that they just showed up on Tues (I was there Wed but reserved on the Saturday b4). Soooo? I doesn't make sense. Many of the bungalows weren't full anyway. I feel that it was bait and switch. Now, don't get me wrong, the room was beautiful and it was really nice to treat myself, but it was quite pricey for me. If you do stay in the tents, it's quite a bit away from the pool and the main area and the dining area too. You'll need a torch to find your way back. It's also shared shower/toilet. Regardless, it's a beautiful place and lots of fun. The pool is so refreshing and clean!
Stick to what type of room you want and don't give in.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.