Arrival in Cuba:
Upon arrival in Cuba it was very easy to find our Thomson rep. He directed us to the bureau d'change and made it clear to everyone that he would wait for us to change our money. Fortunately it was not a busy day otherwise there could have been some long delays at the airport.

Best part: Helpful thomson rep pointing us in the right direction
Worst part: In busy periods you may have to wait hours to change cash

Coach transfer:
The coach transfer was much quicker than we anticipated. It was an excellent start to the holiday as we got to see a fair bit of the island.

Best part: Quicker than expected and great views
Worst part: None


Arrival at Superclub:
It became a bit of a scramble for pens and paper at the hotel. A coach of 30 or so people arrived and they only had one member of staff showing us where to sign and what we needed to to to book in. Bearing in mind that most people had been travelling for the best part of 15 hours it could have been a bit more relaxing but it certainly did not run our first day.

Best part: Beautiful hotel entrance and foyer, friendly staff
Worst part: People were tired and the hotel was slightly unprepared for the numbers

Rooms:
Rooms were spacious, ours had a great view from the large balcony. I could not fault anything in the rooms, they were clean and quite basic but contained everything you need for a good holiday. The only small downside was that the floors are all tiled with shiny stone which got very slippery after a shower or if sun tan lotion fell onto it. This wasnt a huge problem for us but it might be for some.

Best part: Clean, spacious, contained everything we needed
Worst part: Slippery floors

Food:
I think this is a common theme with all inclusives...there is PLENTY to eat, and it is all quite nice...but, it does get repetitive if you are there for over a week. There is one other restaurant that you can book for one night which makes a change. The staff are really nice in the restaurant, and are always around to fill your drink. My girfriend did get a bad stomach bug at the end of the week but this should not deter you, its just one of those risks with all inclusive cuisine.

Best part: Regular drinks top ups, plently to chose from, several themed nights
Worst parts: Did get repetitive for a 10 day holiday, girlfriend got a bit sick.

Location:
The location is in the middle of nowhere. This isnt a bad thing if you want to relax but there is no nightlife/resort centre nearby. This didnt bother us because we had 2 days booked in Havanna so we knew we would be out for a bit but if you want more than just a relaxing holiday on the beach you may be better of in Varadero or Havanna. The resort does try hard to ensure that there are plenty of activities and the taxis are cheap (and are definetly up for a bit of a barter with you...just make sure you agree the price before you set off). I havent seen a hotel with such beautiful gardens before, in May the flowers were blooming and the beach was lovely. You can walk up the hill behind the hotel and get some great shots of the coral.

Best bits: Great for a quiet holiday, can get to places if you get a taxi.
Worst bits: No resort centre limits you in the evening, very quiet

Activities
The staff ensure that activities run all through the day. They try and get everyone involved and take great pleasure in the fact that there are no Americans there! They will approach you to join in but will not force you. They arrange activities including football, volleyball, cuban dancing, evening entertainment, hiking up the hill, boules, and once a week they do a Cuban themed BBQ at lunch which was pretty good. It was good that they could focus on adult activities due to the fact that children under 15 are not allowed at the resort.

Best bits: Plenty to do, and you dont feel forced
Worst bits: Again, a bit repetitive, but we dont hold it against them, they try hard

Beach
The beach was amazing, the water was warm and the sea was a beautiful turquoise, it was just like you would expect the Carribbean. We saw plenty of crabs and fish in the sea, you can borrow snorkels for an hour from the scuba centre or take your own (we regret not taking our own ones) we saw loads of fish and we felt safe in the water. There are jellyfish about but i think you have to be really really unlucky. There is a beach hut serving drinks from 11am-5/6pm and food around lunch time which is basic 'fast food' stuff like burgers, sausages, salad, chips etc.

Best bits: Clean, beautiful, spacious, nice beach bar
Worst bits: Jellyfish around, we forgot our snorkels!

Overall:
Excellent value for money, everyone was friendly, all inclusive really did mean all inclusive, the rooms were just what you need. It is out in the sticks though so I would not reccommend for people who want lively evenings, the evening entertainment is very good but you might get bored if you are there 10+ days. Makes sure that you try the snorkelling, hike the mountain and take a couple trips to Havanna and Cayo Blance (the most amazing beach on the planet).

Hello, we just returned from Breezes Jibacoa and I have to say that this hotel was a big disappointment. I really don't understand what all this good reviews are all about? Were all the hotel guests really staying at the same place??? The employees were only nice and smiling when we gave them the tips but sometimes even this wasn't enough. Some of them allow themselves rude comments about the guests especially if they think that nobody else understands Spanish. This behaviour does not have anything to do with warm, nice and open Cuban culture. In fact showing middle finger and saying in Spanish f...... b.... after one of the female guests asked politely if she can bring her drink outside is proving something very different...Another issue with this hotel was the food - it was truly disgusting. There is no spices in it, not even salt or pepper, it was absolutely tasteless and we could choose between totally overcooked, dry and chewy poison fish (served everyday) to overcooked in the same way chicken and pork fillets (also served everyday). With all this "variety" there was rice always dry and again overcooked or potatoes. Sometimes we could get pasta mixed with (this time undercooked ) vegetables. You can be sure that all of this dishes are served every day and there is nothing else apart from sliced tomatoes which are usually black because of the amount of flies sitting on them. If you never tried Jamaican cuisine this is a great opportunity as a the food is Jamaican and so are all the kitchen chefs together with their chief executive. Sometimes they served a huge piece of beef which was so badly overcooked that the kitchen boy was struggling to cut it even with a sew. It actually looked like a piece of wood and believe me it tasted exactly like this. The famous sea food nights are rich in (again) poison fish and lobsters - does it make you feel like- wow lobsters??? You're wrong. Believe me you won't be able to consume it. One more thing, moving away from several food issues. At the last day of holiday the guests had to check out of their rooms at 12 o'clock in the afternoon even if they were picked up from the hotel at six or seven o' clock in the evening. Those who spent the last hours on the beach could not return to their rooms to take a shower and prepare themselves for the flight. We asked the manager if there was possibility to keep the room for a few hours longer, he answered in not really friendly manner that he has to get the room cleaned. After a long discussion he agreed to give us the so called "hospitality room" where we could take a shower but we had to share it with other couples. We did get the keys to this room but it was 15 minutes before the pick - up time. That was not very nice. At all the time of our holiday the hotel was booked by about 40% only!!! Was it really necessary to do it this way? The last thing are the dreadful and amateur class, 30 min. "shows" in the evening which the hotel manager should watch and judge. Would he really find them interesting? We don't think so, but he would make himself useful at least for once..

Me and my boyfriend stayed here for 4 nights. The hotel was approx 1.5 hours away from the airport, set in the countryside amoungst lots of greenary and mountains. The hotel itself was clean, aesthetically pleasing, the rooms were spacious, and the beach was fantastic. The one thing that I would say is wrong with this hotel is the food. The buffett hall is hot, stuffy and the food is left there for hours on end. Which is probably why on the 2nd night, I caught a nasty stomach bug. There is a nurse on the site, who was very helpful and gave me some solution and eventually, antibiotics.However-this did come at a cost of about £45!!! The food wasn't pleasing to the eye and was very bland. Other than that, all watersports activities are included which is a bonus, and I'd recommend doing the snorkelling-even if you hate the sea like me! You don't have to go far out to experience the sealife and I could still touch the bottom-amazing. We were not informed by anyone that the two restaurants onsite did not come at a additonal charge, and so we didn't use these. I would probably say to eat in there though if you can get a booking-1 cause it's free and 2 cause I'd hope the hygeiene would be a lot better than the buffett hall! The disco=non-exisitant so don't expect much-basically a boardroom. The shops onsite offer cigars, drinks and snacks and toileterries if needed however they were nearly always closed! Reception wouldn't let us have a late check-out even though they were in low season, with approx over 100 rooms free! I thought this was a bit cheeky but we accepted it. The maid made our towels into swans everyday and the cleaning and making of the bed was always very early which we liked, in case we wanted to come back to the hotel for a bit after the beach. However she did leave a note asking us to show our appreciation on the last day! As tipping is apparently not permitted in this hotel, I gave her some makeup etc. Nighttime entertainment=cheesy and awful, don't even bother, although there is literally nothing to do around the hotel as it's so far out. Pool was amazing, very large and clean. All in all, a peaceful and relaxing holiday-best to go with your partner for a romantic break, and would recommend bringing some small snacks in your case for when you crave some decent food!

Just returned from 10 nights at Breezes Jibacoa. We wanted an all inclusive holiday in the sun for relaxation, not too expensive, with a bit of culture mixed in... we couldn't have asked for more from this holiday.

Flight - Flew Virgin, had pre-booked seats online but didn't get the ones we asked for on the way out and the check-in was a complete nightmare! Was very disappointed, they didn't have enough check-in staff on. Coming back it was fine although we had valuable items stolen from one suitcase (they picked the lock!) - so beware! Virgin have not been very helpful about this so far.

Arrival at Cuba - Wasn't half as bad as expected according to some reviews and compared to Gatwick earlier that day it was a breeze. Transfer coach was very nice. Transfer took about 90 mins.

Arrival at Breezes - Check in was easy. Room had everything we needed, the beds were very comfortable.

Beach - Did have some sharp stones, I took jelly shoes which I was really pleased I did. Good snorkellng - pretty fish.

Pool - Great size, was so shallow though. Was nice that it was freshwater. They sometimes played music round the pool.

Watersports - Kayaks and pedaloes were easy to come by as the hotel wasn't even half full. Unfortunately no one was able to sail the hobie cats unaided which my husband would have liked to do as this is what he is used to, also he asked to use one on the first day and was told he had to book - apparently they were booked up - although it sat on the beach all day long and didn't move once. I think perhaps they should consider putting a 10 or 15 minute release if people don't show up for their booking.

Other activities - There was a daily aqua class, I looked out for the yoga but it didn't seem to be happening. They also announced when they were doing a dance lesson around the pool although it was still always too hot at 16:30 to dance.

Bars - The pool bar and beach bars were really convenient. I liked the food at the beach bar at lunchtimes but half way through our stay they stopped the grill at lunchtimes and put the buffet down there instead of opening up the restaurant. This I believe was due to there not being enough people in the hotel. Piano bar was good for the evening because of the air con - unfortunately didn't hear the piano played at all during our stay though.

Food - Our 2 visits to the A la carte restaurants were good. Some guests got more visits. Overall the food was nice, a lot of chicken and pork and often rice. When they had fish, this was lovely. The Mango's were gorgeous too.

Staff - Friendly and unassuming. We did take gifts, we gave the essential items to our rep who was happy to pass these onto his church where they will distribute. We ended up giving the luxury items to our maid, she did such a good job and I think they share things out anyway - she seemed very pleased with what we gave her.

Gardens - Amazing

Weather - Fantastic, a couple of rain showers and thunderstorms but overall it was sunny and very very hot.

Trips - We did Havana (day) and Guama steam and sugar. Havana was great. Guama was 2 hours away! We didn't realise this, it's an early start. Our guide was fantastic though, very knowledgable.

Games room - Nicely equipped, loved the ping pong and the pool.

Other guests - Everyone was so friendly, met some lovely families. Good atmosphere

My top tips would be:

1. Remember the strong mosi repellant
2. Take a thermos flask for drinks during the day, much more eco friendly than plastic cups and so much more convenient
3. Take jelly shoes for the beach
4. Use the hotel internet (4 pesos per half hour - but it is quite slow) to check in online if you can for your return flight, this was so much easier.