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SuperClubs Breezes Jibacoa: Traveler Reviews


Arroyo Bermejo Beach, Santa Cruz del Norte 32900, Cuba

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90% Recommend
4.0 of 5 stars 1,012 reviews
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Not worth the money

SuperClubs Breezes Jibacoa

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1 of 5 stars
Canadianseniors64   2 contributions
Vancouver, BC
Jul 20, 2009 | Trip type: Family
6
people found this review helpful

Hello:
We just came back from SuperClubs Breezes Jibacoa on July 19th. One word BORING!!
4 of us went down. 60, 65, 40 & 33 years old.
Staff are great, rooms good, beaches unbelievable, scuba diving fantastic..... night time, terrible:) Food same everyday.( We knew the food would not be great ahead of time, so this was not a major feature with us) They only had 20% occupancy, so they are cutting corners. Beach Bar was closed at 5 pm, unless they had a special dinner, then they closed at 10. Lights out. We could not get a lot of the trips, as they could not fill up the tours. If you want some of the tours you have to go to Varadero $70.00 extra on top of tour.
Check with all tour companies, to see if they can fit you in, they don't try to organize between each other to fill up tours. We could not rent a car, none available. $90.00 for a cab to go to Havana for 6 hours. 1 hour each way and 4 hours sightseeing.
They have a disco that starts at 11 pm, but it is a dark dirty hall, no one goes into it.The piano bar has a player, and he does not start until 11 PM and it is boring music.70 disco music.
The Cuban & Italian Restaurants where closed more than they where open.*Cutting corners*
We went to Havana, got home at 1 PM, lobby, piano bar are all dark. Lobby bar is suppose to be open 24 hours. I complained to the front desk and they didn't care, they said that the bar and piano where open, and it not their fault we did not know. I suggested that they leave the beach bar open and close the disco, as they got a good crowd down there, but they didn't want to change, nor listen to the customers.
The people that come 3 or 4 times a year say this is very unusual, but it didn't help us, not did we get it at discounted prices. We paid top dollar for a 2 star hotel. Never again.
We travel lots and this was the most boring of our trips, and everyone was complaining, not just us.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 5 of 5 stars Rooms
    • 1 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with Extended Family
  • Age group 50_64
  • Member since August 27, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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not bad, not bad at all!

SuperClubs Breezes Jibacoa

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5 of 5 stars
IpswichJoe   4 contributions
ipswich
Jul 18, 2009 | Trip type: Couples
5
people found this review helpful

Although the food was terrible and some of the bar staff were rude.. i cant find much to complain about.
the setting of the hotel with the montain backdrop was second to none and it makes a nice change to relax in suroundings whitch dont involve loud music thumping out 24/7 and the smell of sick wofting through the air ( previouse ibiza hols ) snorkoling was great! aqua airobics were great! getting smashed for free every night was great! the sun dance was great! and the people we met were great!
get urself to havana aswell, romantic, artistic city which will delight your eyes in every way, the cemetury is a must! and the hemmingway hotel for a cheeky drink on the roof terrace is a must aswell. have a sly word with the entertainers who work at the hotel and theyl sort you out with a dodgy taxi into havana for 70 pasoes, and youl get your own guide for the day for an absalute snip of what virgin with try and mug you off with. theyl also get u cigars and rum for a knocked dwn price

anyway to some up.. Cant beat it!!!!! get urself involved!

p.s sory about my spelling, im jus a simple gardener

i can spell photosynthesis tho, how gd am i

loves yah
xxxxxxxxxx

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 18_24
  • Member since July 18, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Friendly staff, excellent value for money, beautiful location.

SuperClubs Breezes Jibacoa

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4 of 5 stars
stevey633   18 contributions
Southampton
Jul 17, 2009 | Trip type: Couples
13
people found this review helpful

Arrival in Cuba:
Upon arrival in Cuba it was very easy to find our Thomson rep. He directed us to the bureau d'change and made it clear to everyone that he would wait for us to change our money. Fortunately it was not a busy day otherwise there could have been some long delays at the airport.

Best part: Helpful thomson rep pointing us in the right direction
Worst part: In busy periods you may have to wait hours to change cash

Coach transfer:
The coach transfer was much quicker than we anticipated. It was an excellent start to the holiday as we got to see a fair bit of the island.

Best part: Quicker than expected and great views
Worst part: None


Arrival at Superclub:
It became a bit of a scramble for pens and paper at the hotel. A coach of 30 or so people arrived and they only had one member of staff showing us where to sign and what we needed to to to book in. Bearing in mind that most people had been travelling for the best part of 15 hours it could have been a bit more relaxing but it certainly did not run our first day.

Best part: Beautiful hotel entrance and foyer, friendly staff
Worst part: People were tired and the hotel was slightly unprepared for the numbers

Rooms:
Rooms were spacious, ours had a great view from the large balcony. I could not fault anything in the rooms, they were clean and quite basic but contained everything you need for a good holiday. The only small downside was that the floors are all tiled with shiny stone which got very slippery after a shower or if sun tan lotion fell onto it. This wasnt a huge problem for us but it might be for some.

Best part: Clean, spacious, contained everything we needed
Worst part: Slippery floors

Food:
I think this is a common theme with all inclusives...there is PLENTY to eat, and it is all quite nice...but, it does get repetitive if you are there for over a week. There is one other restaurant that you can book for one night which makes a change. The staff are really nice in the restaurant, and are always around to fill your drink. My girfriend did get a bad stomach bug at the end of the week but this should not deter you, its just one of those risks with all inclusive cuisine.

Best part: Regular drinks top ups, plently to chose from, several themed nights
Worst parts: Did get repetitive for a 10 day holiday, girlfriend got a bit sick.

Location:
The location is in the middle of nowhere. This isnt a bad thing if you want to relax but there is no nightlife/resort centre nearby. This didnt bother us because we had 2 days booked in Havanna so we knew we would be out for a bit but if you want more than just a relaxing holiday on the beach you may be better of in Varadero or Havanna. The resort does try hard to ensure that there are plenty of activities and the taxis are cheap (and are definetly up for a bit of a barter with you...just make sure you agree the price before you set off). I havent seen a hotel with such beautiful gardens before, in May the flowers were blooming and the beach was lovely. You can walk up the hill behind the hotel and get some great shots of the coral.

Best bits: Great for a quiet holiday, can get to places if you get a taxi.
Worst bits: No resort centre limits you in the evening, very quiet

Activities
The staff ensure that activities run all through the day. They try and get everyone involved and take great pleasure in the fact that there are no Americans there! They will approach you to join in but will not force you. They arrange activities including football, volleyball, cuban dancing, evening entertainment, hiking up the hill, boules, and once a week they do a Cuban themed BBQ at lunch which was pretty good. It was good that they could focus on adult activities due to the fact that children under 15 are not allowed at the resort.

Best bits: Plenty to do, and you dont feel forced
Worst bits: Again, a bit repetitive, but we dont hold it against them, they try hard

Beach
The beach was amazing, the water was warm and the sea was a beautiful turquoise, it was just like you would expect the Carribbean. We saw plenty of crabs and fish in the sea, you can borrow snorkels for an hour from the scuba centre or take your own (we regret not taking our own ones) we saw loads of fish and we felt safe in the water. There are jellyfish about but i think you have to be really really unlucky. There is a beach hut serving drinks from 11am-5/6pm and food around lunch time which is basic 'fast food' stuff like burgers, sausages, salad, chips etc.

Best bits: Clean, beautiful, spacious, nice beach bar
Worst bits: Jellyfish around, we forgot our snorkels!

Overall:
Excellent value for money, everyone was friendly, all inclusive really did mean all inclusive, the rooms were just what you need. It is out in the sticks though so I would not reccommend for people who want lively evenings, the evening entertainment is very good but you might get bored if you are there 10+ days. Makes sure that you try the snorkelling, hike the mountain and take a couple trips to Havanna and Cayo Blance (the most amazing beach on the planet).

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2008
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 18_24
  • Member since July 17, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Never Again

SuperClubs Breezes Jibacoa

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2 of 5 stars
Spatzek   6 contributions
England
Jul 16, 2009 | Trip type: Couples
3
people found this review helpful

Hello, we just returned from Breezes Jibacoa and I have to say that this hotel was a big disappointment. I really don't understand what all this good reviews are all about? Were all the hotel guests really staying at the same place??? The employees were only nice and smiling when we gave them the tips but sometimes even this wasn't enough. Some of them allow themselves rude comments about the guests especially if they think that nobody else understands Spanish. This behaviour does not have anything to do with warm, nice and open Cuban culture. In fact showing middle finger and saying in Spanish f...... b.... after one of the female guests asked politely if she can bring her drink outside is proving something very different...Another issue with this hotel was the food - it was truly disgusting. There is no spices in it, not even salt or pepper, it was absolutely tasteless and we could choose between totally overcooked, dry and chewy poison fish (served everyday) to overcooked in the same way chicken and pork fillets (also served everyday). With all this "variety" there was rice always dry and again overcooked or potatoes. Sometimes we could get pasta mixed with (this time undercooked ) vegetables. You can be sure that all of this dishes are served every day and there is nothing else apart from sliced tomatoes which are usually black because of the amount of flies sitting on them. If you never tried Jamaican cuisine this is a great opportunity as a the food is Jamaican and so are all the kitchen chefs together with their chief executive. Sometimes they served a huge piece of beef which was so badly overcooked that the kitchen boy was struggling to cut it even with a sew. It actually looked like a piece of wood and believe me it tasted exactly like this. The famous sea food nights are rich in (again) poison fish and lobsters - does it make you feel like- wow lobsters??? You're wrong. Believe me you won't be able to consume it. One more thing, moving away from several food issues. At the last day of holiday the guests had to check out of their rooms at 12 o'clock in the afternoon even if they were picked up from the hotel at six or seven o' clock in the evening. Those who spent the last hours on the beach could not return to their rooms to take a shower and prepare themselves for the flight. We asked the manager if there was possibility to keep the room for a few hours longer, he answered in not really friendly manner that he has to get the room cleaned. After a long discussion he agreed to give us the so called "hospitality room" where we could take a shower but we had to share it with other couples. We did get the keys to this room but it was 15 minutes before the pick - up time. That was not very nice. At all the time of our holiday the hotel was booked by about 40% only!!! Was it really necessary to do it this way? The last thing are the dreadful and amateur class, 30 min. "shows" in the evening which the hotel manager should watch and judge. Would he really find them interesting? We don't think so, but he would make himself useful at least for once..

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25_34
  • Member since July 14, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Gorgeous, peaceful hotel, although food not good!

SuperClubs Breezes Jibacoa

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4 of 5 stars
laydeeqt   1 contribution
Crawley
Jul 15, 2009 | Trip type: Couples
5
people found this review helpful

Me and my boyfriend stayed here for 4 nights. The hotel was approx 1.5 hours away from the airport, set in the countryside amoungst lots of greenary and mountains. The hotel itself was clean, aesthetically pleasing, the rooms were spacious, and the beach was fantastic. The one thing that I would say is wrong with this hotel is the food. The buffett hall is hot, stuffy and the food is left there for hours on end. Which is probably why on the 2nd night, I caught a nasty stomach bug. There is a nurse on the site, who was very helpful and gave me some solution and eventually, antibiotics.However-this did come at a cost of about £45!!! The food wasn't pleasing to the eye and was very bland. Other than that, all watersports activities are included which is a bonus, and I'd recommend doing the snorkelling-even if you hate the sea like me! You don't have to go far out to experience the sealife and I could still touch the bottom-amazing. We were not informed by anyone that the two restaurants onsite did not come at a additonal charge, and so we didn't use these. I would probably say to eat in there though if you can get a booking-1 cause it's free and 2 cause I'd hope the hygeiene would be a lot better than the buffett hall! The disco=non-exisitant so don't expect much-basically a boardroom. The shops onsite offer cigars, drinks and snacks and toileterries if needed however they were nearly always closed! Reception wouldn't let us have a late check-out even though they were in low season, with approx over 100 rooms free! I thought this was a bit cheeky but we accepted it. The maid made our towels into swans everyday and the cleaning and making of the bed was always very early which we liked, in case we wanted to come back to the hotel for a bit after the beach. However she did leave a note asking us to show our appreciation on the last day! As tipping is apparently not permitted in this hotel, I gave her some makeup etc. Nighttime entertainment=cheesy and awful, don't even bother, although there is literally nothing to do around the hotel as it's so far out. Pool was amazing, very large and clean. All in all, a peaceful and relaxing holiday-best to go with your partner for a romantic break, and would recommend bringing some small snacks in your case for when you crave some decent food!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 18_24
  • Member since July 15, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
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SuperClubs Breezes Jibacoa Also Known As

  • Superclubs Breezes Jibacoa Hotel
  • Breezes Jibacoa Cuba
  • Jibacoa Cuba
  • Breezes Cuba
Address: Arroyo Bermejo Beach, Santa Cruz del Norte 32900, Cuba