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“Not worth the cab ride” 2 of 5 stars
Review of The Bungalow

The Bungalow
3 Victoria Road, Clifton, Camps Bay, South Africa
021 438 2018 33
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Ranked #1 of 1 Restaurants in Clifton
Cuisines: International
Dining options: Breakfast, Delivery, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Delivery, Late Night, Reservations
Tunbride Wells
Top Contributor
56 reviews 56 reviews
37 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
“Not worth the cab ride”
2 of 5 stars Reviewed April 28, 2014

Would love to paint a rosey picture but can't . I appreciate its end of season and it seems theres some refurb coming . Afraid it needs it . Confused identity is it a "trendy" night spot , the intrusive thumping tunes suggest it wants to be , or a foody place the food prices suggest so too . Its neither if I am honest . Plus we got served warm white wine , from an estate we visited only yesterday . Rumour suggests a branch opening in Chelsea , uk , will need to be a lot better than this to last more than a few months .

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408 reviews from our community

Visitor rating
    129
    142
    68
    38
    31
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Overpriced and overrated”
2 of 5 stars Reviewed April 27, 2014 via mobile

We went to The Bungalow for our anniversary. What a huge disappointment - the food (seafood platter) was overcooked, dry and totally overpriced. I am sure it is a great spot for sundowners, but save your money for other much better restaurants in Cape Town.

  • Visited April 2014
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windermere, United Kingdom
Contributor
12 reviews 12 reviews
9 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“worth a visit”
4 of 5 stars Reviewed April 25, 2014

Lovely place on a summer/autumn evening to see the sun going down.

Food was fine, drinks were reasonably priced, atmosphere good. Service was as it is in most restaurants in Africa....very relaxed, just get used to it.

Visited April 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Contributor
12 reviews 12 reviews
4 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Disappointing Birthday Lunch”
1 of 5 stars Reviewed April 23, 2014

Was shown to our table, waited for 15 minutes to be asked what we would like to drink, eventually went to the bar and ordered our own there. Waiter was awful, and had a can't be bothered attitude. Menu very limited and way way over priced for the quality (lack of quality) for the food that was presented. Three out of the five meals ordered were sent back, as they were wrong. Staff were wandering around the restuarant not knowing who's table the food was for. All in all a awful experience, would not recommend this place and will never go back there again.

  • Visited April 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
“Terrible in every aspect”
1 of 5 stars Reviewed April 22, 2014

I was disappointed the first time I tried Bungalow but thought it would be worth a second try, there will definitely not be a third try.
Firstly we were seated on a table with absolutely no shade so we all started to burn, no one came to take our drinks order so we went to the bar ourselves, 3 of the 5 dishes were wrong, it seemed apparent the staff had no idea what was going on, we were offered numerous dishes by the runners & our waiter was no where to be seen when the dishes came to the table.
When the right meals did eventual arrive they were totally tasteless!
We were then served our very over priced bill is the tackiest looking bill folder I have ever seen, it looked like something from the R5 store! So all round a terrible experience! I dont blame the staff at all, it was obvious the problems emanate from Management level, there is a severe need for staff training & general organisation! very poor & totally overpriced.

  • Visited April 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonOPS2014, Operations Manager at The Bungalow, responded to this review, April 30, 2014
Good day, thank you for taking the time to post your review and for bringing this matter to our attention although we read with great disappointment. We do sincerely apologise for not providing what Bungalow strives to achieve, a memorable dining experience for all our patron with top service, wonderful food and exciting atmosphere. There is no excuse for non attentive service and no customer should ever have to go to the bar to get their own drinks.
Please know that we have duly noted all the points mentioned and want to investigate the matter further by taking it up with the management and chefs on duty . Kindly email me directly on ops@kovecollection.co.za with the greater details of your experience, as much as possible so that we can address these issues immediately . Customer satisfaction is of the utmost importance to us and we rely on your feedback to make strident efforts to maintain top hospitality standards.

regards,

Alison Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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