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26 - 31 of 183 reviews
Reviewed February 13, 2012

The moment we we picked up from the airport by Andy to the moment we left we we made to feel very welcome and treated with exceptional service and food. The staff are very attentive and helpful and well used to pretty much any question or request you may have of them.

The kinder club for our children (3.5 yr old twins) was excellent and that ladies that look after the children are brilliant. They are very kind and patient and extremely flexible which is just what you want as plans can change on the day depending on how the children are feeling.

Horst the manager is a star! He totally understands the customers needs and expectations. The food is delicious and healthy and the menu changes every day with a choice of meat or fish or vegetarian. Desserts are divine!

Spa is excellent. The outdoor pool is small but very relaxing. The facilities are wonderful, from sauna to massages to steam room to tepidarium ( heated tiled beds that relax every muscle after a days on the slopes!) and the kids/toddlers pool was just right.

All in all this is a great place to escape with the family and feel relaxed and pampered. We had a suite with two bedrooms, one big space for us, a separate lounge and a kids room with bunk beds. Good sized room with lovely views of the mountains and spa area.

The skiing at Wildkogel is great. We are both solid intmediate skiers and found plenty of piste to enjoy. Nothing too challenging but if most skiers are honest then blues and reds are plenty. If you want my high octane skiing then Kitzbuhel and Zell am See are only a few kms away.

We will be going back for sure and would recommend Habachklause to anyone.

Room tip: Ensure you request no smoking room.
Date of stay: February 2012
  • Trip type: Traveled with family
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Thank Angus M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 1, 2012

This all-inclusive family resort in the Austrian Alps is perfect in every sense. We stayed here in August 2010 for one week, we had a two bedroom suite (very spacious) but unfortunately on the top floor. The problem was that we did not have any big windows to look out of, except in the rather large bathroom. Since it was also a rather hot summer, we were not able to get much fresh air into the suite. The food was always excellent and plentiful, the activities on the resort were varied. In the area there were lots of nice trips to be made, it was perfect for one week, but not longer. The only facility not up to snuf was the pool. Far too small. But we spent time at a nearby lake which was perfect for sunbathing and swimming. We highly recommend this hotel for families with children between the ages of four and ten, but not any older than that.

Date of stay: August 2011
  • Trip type: Traveled with family
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Thank Jurriaan V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 16, 2012

I don't want to use the word "exceptional" lightly but this really does describe our stay at Habachklause. From the moment we stepped in the door on a snowy late afternoon we experienced warm, friendly service. The owner told us during our stay that we should feel at home and my family and I certainly did. This resulted in an experience that was unlike any other hotel we have ever stayed, where we could relax with the children, where we did not worry about leaving our winter gear behind a chair in reception or the children wandering about the hotel (its small so your can't loose them and the staff are always there to point them in the right direction!). This review can not really do the hotel justice but here are some highlights:

Excellent food, as we are Muslim and do not eat pork we really appreciated the staffs efforts the cater for this and the ability (even encouragement) to order things "off menu" for the children to ensure that they eat well.

Wonderful service, from the owner down to the chambermaid everyone went out of there way to provide not only efficient service but make us feel truly welcome.

This is the ultimate child friendly destination (but definitely not the place for childless couples!), we loved how the kids could take themselves off to the play room / club while we eat dinner. Entertainment for the children such as face painting and balloon making was excellent but best of all was the fact that no one minded them running around and just being kids! This is in stark contrast with other hotels where parents are always made to feel on edge and have to be constantly watching out for what the children may be doing.

Perfect location - our room overlooked a tree lined valley leading up into the mountains with a stream running down. The hotel is set on its own so you are not at the center of the après Ski but it is perfect if you want to be away from the crowds. The slope at the side hotel was excellent for tobogganing (with hotel provided free toboggans) and basic level ski practice.

I am not sure whether this is really in the control of the hotel but I also have to comment on the other guests who were just lovely people, if any are reading this, thank you!

In terms of the room itself, this was large and comfortable with not too much furniture, just right for a family. Spotlessly clean. While the bathroom could have been on the larger side with a bath to ease aches and pains from the skiing this is a relatively insignificant concern given the other positives about the hotel. There is also (according to my wife) an excellent spa with wonderful treatments and a lovely swimming pool area.

In summary, we will probably break our golden rule not to go back to the same place twice (because there are so many other places in the world to visit) and be booking for next year in due course - this alone is the highest complement and recommendation I can give.

Room tip: Rear rooms in the main building will have the best view.
Date of stay: January 2012
  • Trip type: Traveled with family
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2  Thank englishabdullah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 27, 2011

Our extended family flew into Munich from Boston, Baltimore, and Tel Aviv. We drove to Bramberg from Munic airport and stayed for a week-long ski vacation.

Bottom line: we couldn't have asked for a better place for spending quality time with our families.

* Rooms: fresh and spacious. We expected cramped rooms but were positively surprised. The rooms were big, well equipped, and comfortable.

* Babies: perfect amenities for babies. Free babysitting services during the day - separated by age groups. We had been worried that the hotel would be loud and crowded with kids but were very happy to find out that the hotel has only 30 rooms, and does a great job separating the play area from the relaxed sitting area.

* Service: outstanding. The staff, and especially the owner, went out of their way to give us everything we needed. One tiny example: since we loved one of their desserts, the next day the chef (the owner's son) prepared the same dessert especially for us.

* Location: 3 hours drive from Munich airport (via Kitzbuhel). About 5 minutes drive from the closest ski runs (Neukirchen). 20 minutes to Zell Am See and other ski resorts.

* Food. The best you can ask for in Austrian cuisine.

* Spa / pool: sauna, steam room, outdoor pool, baby pool, mineral room.

Date of stay: February 2011
  • Trip type: Traveled with family
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Thank Yishai
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 27, 2010

When we decide if a hotel is good, we measure it by "would we stay there again?" We would absolutely stay at Habachklause again! We (family of four - 2 adults, children 7 and 9) stayed from 19 - 26 December 2010. It was a fantastic experience. We chose Habachklause based on its price compared to other kinderhotels, a recommendation from a friend, the available amenities, and location. We were not disappointed.

Service - The staff was first class. They made our stay more enjoyable than any other hotel we've visited. We can't think of a think they could have done to make it better. Horst and Butu were amazing hosts and made us feel at home immediately. They made it clear from the beginning that they would provide us whatever we needed. Directions, special meals for the kids or adults, local recommendations, all the ice cream the kids could eat...you name it. It was personal attention that wasn't overbearing. They were there to make it happen and always did so with a smile. The staff answered all of our requests without the slightest hesitation. This personal attention - from a family run hotel - is the standard from which we will forever measure future hotels. Helga and other staff members worked tirelessly during meals to serve us promptly and courteously. Stephanie and Suzie smiled every time we looked at them, every time. They and all the staff worked hard to make our stay enjoyable. Room cleaning was prompt and complete and we didn't think twice about the need to protect our valuables. When making arrangements, I called and emailed the hotel several times. They were timely and responsive every time and answered all of my questions. This hotel is worth the stay for no other reason than the friendly staff.

Facilities. We would never let our children (7 and 9) play freely in a large hotel, but this hotel is small enough for the children to be independent and friendly enough for us not to worry about their safety. The hotel pool was heated and our children swam every afternoon after skiing. The coffee/juice bar and snacks available throughout the day were a real treat, especially knowing when we returned from the slopes that a hot chocolate, latte, or espresso (as well as sweats and snacks) were waiting. We did not use the day care, but our kids spent hours playing in the indoor playground/ball pit and kids club and playing chase throughout the hotel grounds. From what we saw and heard from other guests, Bianca and the other care givers in the kids club did a great job with the smaller children. There was a small ski/sledding slop at the hotel with a pulley lift. Our kids spent an entire day learning and practicing their skiing on this slope before tackling the Alps. This was very important for building the confidence of our first time skiers. By the end of the second day of full skiing - they were speeding down the Blue slopes without hesitation. We hiked the walking trails just outside the hotel, which is situated right up against the forest - wonderful. The hotel spa offered massages and various treatments, however we were so busy skiing, toboganing, swimming, and hiking that we didn't have time to even try. I expect they were as good as the rest of the service.

Rooms. For a family of four, we stayed in a two bedroom Sphen comfort suite. This was fine for a family of our size. We had a queen size bed for the adults and bunk beds for the children. We also had an echbank style seating area and table in the adult room as well as desks and small TVs with local cable channels in each room. There were two wardrobes for our clothes (one in the adult room and one in the entry way). The entry way was a nice touch as we could hang our damp ski clothes on the hooks in the entryway and leave out wet boots there as well. Each room had a balcony and our bathroom came with a shower and plenty of hot water. Our friends with three children stayed in the larger suite which included a full living area and a larger TV as well as a full bathtub. They paid approximately 25% more for the larger room and were very comfortable for a family of five. There is WIFI internet available for a reasonable charge (comparable to any other European hotel - probably slightly less). There was also a computer with internet connection available free to the guests on the third floor. I used it several times and never had to wait.

Dining. The dining was excellent. Standard European style breakfast with lots of meat, cheese, bread, pastries and cereal choices. Scrambled and boiled eggs along with a variation of breakfast meats and potatoes were served. Lunch was available (if you are there) and included hot dishes and a good salad bar. Dinned was served starting at 1800 hours and included a very nice salad bar, various hot appetizers, and soups. There were always three choices of main courses, usually a meat, fish, or vegetarian plate. They were all very good. The vegetarian pastas were a big hit with both our families. The meat choice while we were there included duck, boar, rabbit, and beef. We were always excited in the morning to see what was on the menu for the evening. The kids ate kid food - chicken, beef, pasta, and the like. Our children asked for schnitzel and french fries every night and even though it wasn't on the menu - they got it. My wife enjoyed the pasta so much one night that she asked for it the next - no problem. The desserts were fantastic! Really a treat. And, of course, the kids ate ice cream any time. Horst or Butu would let them into the kitchen preparation area to select whatever they wanted. The exotic meats really aren't our thing, but there was always something great for us to eat.

Activities. Skiing, sledding, toboganing, ice skating, hiking, swimming, spa, shopping...they are all available either at the hotel or within five minutes drive. Horst and the staff arranged ski lessons for the kids and gave us the best advice concerning ski rentals and the like. Our friend's two year old took ski lessons at the hotel and our children took lessons (easily arranged) on top of the mountain. Ski rental for a family of four x five days was approximately 280 Euro and lift tickets were approximately 100 Euro each day we skied. There is a 14 KM tobogan run (which is also lighted at night) that begins at the top of the bramberg gondola (the gondola is approx a five minute drive from the hotel and 20 minute ride up the mountain). You can rent tobogans at several places where you enter the gondola (8 euro) and the gondola lift ticket is 8 euro. We made the run five times! It was great. We stopped at a lodge halfway down each time to warm up and drink a hot chocolate. Our friends went ice skating, there was a Christmas market, and we shopped in Zell am See (a neat town about 30 minutes from the hotel). We came to ski and we did. We used both the gondolas to Wildkogel. There were plenty of challenging blue and red trails - not so many greens.

Overall, this was a wonderful hotel, which in turn set the stage for a wonderful vacation. Many of the guests simply stayed in the hotel and the immediate area - skiing on with their children on the hotel's small slope and enjoying family activities. We highly recommend this hotel. Speak with Horst when you make your reservation and he'll be able to answer any of your questions.

Enjoy your holiday,

The Koch Family
USA

Date of stay: December 2010
  • Trip type: Traveled on business
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1  Thank FamilyTrvlers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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