We stayed at the Don Pedro two years ago, and had a fantastic time, which is why we selected it again for our Spring holiday. But in the two years hence. The venue has changed . The staff are still mega switched on. Are polite and do A VERY GOOD JOB. But there are things which caught our eye. Taken as single points not a huge issue. But collectively.A different matter.
When you walk from reception to the pool area, you walk through a tunnel. Because of the nature of the "tunnel" it is not as bright as being outside. During the dark hours the area is well lit. But there are more than one broken and/or loose floor tile. Which is a trip hazard. We became adept at avoiding them as we went through. The same problem is evident in the area directly outside the dinning room. This is an area where guests gather or pass through en route to the dining room. In the week that we were there nothing was done to rectify the problem. Not even a sign advising of the problem. As I have said the staff work tirelessly, sweeping, cleaning etc etc. And cannot be criticized . They are an asset to the hotel and the company. We found that the hotel, this year, appears to cater for the French.most of our fellow guests were from France. We are not anti France or anti French. We have family who live in France and we are lucky enough to be able to visit a couple of times a year. But it would have been nice to have been greeted by the entertainment and restaurant team at least once during our stay in English. As I have said. This taken as a single item, does NOT add up to much. But when taken as a whole picture...it became a slight issue. Our room was great. The equipment within was great. Our request for additional pillows was actioned within 10 minutes. The room was kept spotless throughout our stay. We elected All inclusive.(As we had done so two years before) The food was ok. It did not appear to us to be of the same quality as two years ago. But the memory plays tricks with the passing of time. Towards the middle of our week long stay. We didn't go down to breakfast. We missed many lunches and four dinners. And although the lady at the door to the restaurant ticked of a register, by room number. No-one caught onto the fact that we, as a couple had missed so many meals.one would have thought that someone would have taken an interest and have enquired as to why? We have been back from our holiday for 2 days, and I have already started to research our next visit to Tenerife. Will we be returning to Don Pedro for a third time. Sorry probably not
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- Also Known As:
- Palia Don Pedro Hotel Club
- Hotel Palia Don Pedro Tenerife/Costa Del Silencio