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“Wonderful honeymoon in paradise Maya Luxury Resort & Spa Seychelles <3” 5 of 5 stars
Review of Maia Luxury Resort & Spa

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Maia Luxury Resort & Spa
5.0 of 5 Resort   |   Anse Louis | Anse Boileau, Anse Louis, Mahe Island SEZ, Seychelles   |  
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Hotel amenities
Special Rate
€1,315 (EUR)
Ranked #1 of 1 Hotels in Anse Louis
Stavanger, Norway
1 review
3 helpful votes 3 helpful votes
“Wonderful honeymoon in paradise Maya Luxury Resort & Spa Seychelles <3”
5 of 5 stars Reviewed July 17, 2013

We have just returned from a fantastic holiday in the Seychelles. Maya is a place where you can totally relax in the lovely atmosphere. We loved the place and would really like to go back there. Service and food was of the highest class, and the location on the beach was perfect. People who worked there were very smiley and caring. Although the price of food and drinks are high in this place, you certainly get value for money. Our butler Pasek Kojeck made ​​our stay wonderful. He is one of the reasons we want back to this great place. He is strongly recommended, and he did many great things for us, as separate bands on the beach, with a table for just the two of us, with candles everywhere. This is the most romantic thing we've ever experienced and this is something we will never forget. Thank you for the best honeymoon <3

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TsogoSun, E-Commerce Marketing Manager at Maia Luxury Resort & Spa, responded to this review, August 8, 2013
Dear Guest,

We thank you for your message and for the time taken to write your review online.

We appreciate the opportunity offered to us to welcome you at Maia Luxury Resort and Spa in The Seychelles for your honeymoon.

Guest satisfaction is our main goal at Maia Luxury Resort & Spa and it is rewarding to learn that we have achieved this during your stay.

Thank you for praising our staff and our various services, we will certainly pass on your message and your butler in particular, who made your recent stay a truly memorable one.
We look forward to welcome you back at Maia Luxury Resort and Spa.

Kind regards,

François Richli, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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113 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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prague
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed July 6, 2013

We stayed here for just 2 nights and paid quite an amount. The place looks lovely and the service towards guests is fine.

However, we were so embarrassed with an unfriendly behavior of one of hotel employees - Artur Jakobenko. Friends of us, who stayed in Seychelles the same time, visited Maia considering moving here. The friends came to Maia when we were away and they asked for a tour around the hotel. Artur started to harass friends by telling them that they may not know how expensive Maia is and they probably can't afford it! He refused to do a tour in first place.

It was just unacceptable and I'd never stay again at Maia. That behavior delivered quite some misunderstanding with the friends who felt abused by Artur.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TsogoSun, E-Commerce Marketing Manager at Maia Luxury Resort & Spa, responded to this review, July 8, 2013
Thank you for taking the time to provide positive feedback about your recent stay at Maia Luxury Resort & Spa. At Maia, it is our mission to deliver world-class service which not only focuses on providing the finer things in life, but matches the unique beauty of our property. Our staff are dedicated to ensuring that each guest receives that “special treatment” and therefore we were shocked to hear that a member of staff, who we might add, is no longer employed by us, was rude to your visitors who were interested in viewing the property. Sadly, this is a case where “one bad apple can ruin all the good” but we also know that our staff work tirelessly to harness the spirit of goodwill, which is reflected in the number of glowing reports we regularly receive from our guests.

We are disappointed that our image has been tarnished by this one individual, who unfortunately, we are unable to censure, as he is no longer with us. Please be assured that we are committed to providing exceptional service, and a memorable experience.

We look forward to welcoming you back to Maia.

Francois Richli
General Manager
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Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 10, 2013

We spent 4 nights in bliss! The hotel has no reception so we got maximum privacy going in and out. Our butler suggested and arranged excursions depending on availability and weather, she even arranged bath after a long day out.

The rooms in Maia are spacious but yet ours sometimes smelled a little off so pay attention to that when checking-in (which takes place in your room). In terms of cleanliness, i'd suggest that you ask to have checked when making a reservation; the pantry was a little dirty with stains and sticky cupboards. On the other hand the bed was so comfortable, you wouldn't want to get out of it. A buggy was always outside so we never had to wait. Our butler was great at preparing our breakfast and would give us our time when we needed our privacy. Don't expect much out of the main hotel restaurant though, guests usually go to Four Seasons and Banyan Tree for dinner and we did just that however we were always encouraged at Maia to ask for something that was not already on the menu and they prepared it for us.

Room Tip: Your clothes could be taken for dry cleaning without your permission. We ended up paying 160 euros f...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clive F, Public Relations Manager at Maia Luxury Resort & Spa, responded to this review, March 13, 2013
Dear Lady Laia,

We are very pleased you enjoyed your recent stay and overall experience with us at MAIA Luxury Resort & Spa.

Your comments are noted and taken seriously, especially the bad smell in the villa upon your arrival, which we will do the necessary to rectify as a matter of urgency.

We appreciate you taking the time to share your experience and recommending us on TripAdvisor.

We look forward to welcoming you back at MAIA in the future.

Regards,

Clive Figaro on behalf of Frederic Vidal (Resort Manager)
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France
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
Reviews in 32 cities Reviews in 32 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 18, 2013

This is without a doubt one of the best hotels I have ever stayed in. The service is impeccable, the food is excellent and the villas are gorgeous. The attention to detail is superb - from the incredible coco de mer bathroom taps to the service from all of the staff (including your butler) to the questionnaire that you fill in before you arrive to ensure that everything is to your liking (music, flowers, etc).

The hotel is situated on one of Mahe's best beaches (Anse Louis) and even though the beach itself is not a private one - no beaches are in Seychelles unless you are on a private island - the resort is incredible exclusive. They do not allow non hotel guests to use the hotel facilities, so the place does not feel crowded. In fact, for the whole of our stay we did not even see another hotel guest - although we did eat all of our meals in our villa! You could probably spend the entire holiday in your villa, swimming in your pool and looking at the stunning views. However this would be a shame because there is a lot in Seychelles that is also worth seeing.

Our butler Samantha was brilliant and provided an incredible service. As a Seychellois she was able to tell us a lot about the country, which gave an added dimension to our stay. Basically this is the hotel to come to if you want a tailored experience - if you can think of it, they will provide it and we simply had the time of our lives.

We will definitely return.

Room Tip: If you want maximum privacy then take a villa in the hills rather than one on the beach.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clive F, Public Relations Manager at Maia Luxury Resort & Spa, responded to this review, February 21, 2013
Dear Sir/ Madam,

Thank you for taking the time to write a detailed review about your stay with us. It is a pleasure to read that you had a wonderful experience and I am pleased that we made your stay special.

Once again thank you for choosing to stay at Maia Luxury Resort & Spa and we look forward to welcoming you back on your private peninsula in the Seychelles.

Regards,

Clive Figaro on behalf of Frederic Vidal (Resort Manager)
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Cape Town
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 17, 2012

My husband Mike and I spent our last 3 nights in the Seychelles at Maia Luxury Resort & Spa on Mahe Island. I can only describe this as a totally exquisite experience. On arrival at the airport, you are collected by the hotel PR who suggests excursions, finds out if you need a car, and points out the local attractions en route to the hotel. The entrance and reception is captivating and starts to prepare you for the most amazing journey you continue on...scented flowers, exquisite gardens as you wind your way past the spa and restaurant area up to your private villa to meet your butler. It is all just breathtaking. Maia takes detail and service to a new level. The views are incredible and the privacy factor just amazing.The villa is so spacious and built on different levels. You have a private pool and a further pool surrounding a large outside bath which gets filled with flowers and decorated with shells and candles with champagne and canopies as a "surprise". You have the choice of sunbathing in loungers that you wade to in your shallow pool or the private white sandy beach near the restaurant. We enjoyed dinner in our villa served by the butler as well as the restaurant which is an experience in itself. Here you are told which chefs are on duty and they prepare meals created just for you. Mike had the best sushi he has ever tasted and the detail again was at another level. For couples this has to be the most romantic and private place. The spa too is in a setting which appeals to all your senses and the massages we still dream about! Compliments and thanks to all the staff who made our stay so special. We highly recommend Maia on all levels for an exceptional holiday. It really is a taste of heaven! Jenny and Mike Stricker-Greeff

Room Tip: Any villa is special as you get driven around in golf carts so no need to worry about the steep hill...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 18, 2012

We stayed only one night at the Maia, and had a late check out till late afternoon, no words enough to explain the view from our villa, the ocean Panoramic Villa # 214, for the past few weeks we reviewd a lot of Mahe hotels reviews, and posted the usual Maia Vs 4 Seasons etc. posts, at the end we are so glad that we made the wright decision, I will not repeat what was written here in most of the reviews, yes it is very expensive, but it worth every penny you will pay; staff are very well selected and trained, our buttler Erna was so helpful, not only for preperaing our meals, moreover,she gave us many advice and help us in having a wonderful stay in this paradise.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 4, 2012

We arrived for a 4 night stay in a hillside villa which had a sea view but with limited view
We where met by our butler who would cook our breakfast in villa every day .
All well and good if you want a 3rd party at breakfast .
We found the hotel reluctant to let us know where, and the quality of the local restaurants . We took 2 chances and found after a 45 euro taxi ride on both occasions the food not to be much .
We then found a restaurant 5 mins away whilst on a day trip which the hotel we where later told, did not like telling the guests of its existence, in order to keep you trapped paying extortionate prices in it's own restaurant .
So if you want to pay £5.30 incl tax and service for a can of coke .then this is for you if not then you should look elsewhere

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clive F, Public Relations Manager at Maia Luxury Resort & Spa, responded to this review, November 14, 2012
Dear Sir/ Madam,

On behalf of the Management of the Maia Luxury Hotel & Spa, we’d like to thank you for taking the time to share your experience during your stay with us. Your comments are valuable to us, as we are constantly evaluating how we can improve our services to provide you our valued guest with the deluxe treatment you expect and deserve.

We were therefore disappointed to hear that your felt the butler service was a little intrusive, as discretion is part of our philosophy and we pride ourselves on this service. We also understand that guests like to explore the island and experience different dining options, but do advise that these outside restaurants are simple and casual offering Creole cuisine, and we only recommend a select few which we know try and deliver good food and service. Our food and beverages rates are in line with other properties of the same level in Seychelles.

It’s the little touches that we continually provide like the surprise bath and fresh coconut from our garden, which was specially prepared for you that we believe show how valuable you are.

Thank you for your feedback; it is appreciated as it enables us to ensure that we deliver on our reputation as being one of the best deluxe resorts in the Seychelles. We do hope we have the opportunity to welcome you back as our valued guest.

Sincerely,

Clive Figaro on behalf of Frederic Vidal (Resort Manager)
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Additional Information about Maia Luxury Resort & Spa

Address: Anse Louis | Anse Boileau, Anse Louis, Mahe Island SEZ, Seychelles
Phone Number:
Location: Seychelles > Mahe Island > Anse Louis
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Anse Louis
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Maia Luxury Resort & Spa 5*
Official Description (provided by the hotel):
Maia is more than a sanctuary, more than an escape and much, much more than a hotel. It is a place of physical, mental and spiritual awakening, a place of rediscovery. ... more   less 
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Also Known As:
Maia Luxury Resort And Spa
Maia Luxury Hotel Anse Louis
Maia Luxury Resort & Spa Seychelles/Mahe Island

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