Just got back from 13 days at Royal Decameron with wife and 2 girls (age 6.5 and 11) last night (Februaty 15 through 27). We all had a great time. Did not go via charter, but completely on our own during CT February school break. Used frequent flier miles for 4 free flights from JFK to Panama City. Booked hotel through Expedia, everything very efficient and worked.
Few days before departure, called hotel to arrange for transport from airport. Upon arrival, fellow was there with our name, helped us get our luggage, and loaded us into the minivan to take us to the hotel ($36 pperson for transfer, which we charged to credit card). It's a 2 hr drive to the hotel.
The place is very large. We checked in through "lobby 3", which is the newest extension. Our room was very close to lobby 1. There really is no hierarchy of the lobbies.
yes, the place is on a hill. From our room it was 74 steps down to the beach level. We made sure not to forget things in the room! But it's hard with 2 kids, so we (I mean I) did make several back-and-forths.
Grounds are very clean, plenty of staff ensuring good landscaping and no rubbish.
Food quality- decent. Nothing close to gourmet, but plentiful and adequate. None of us ever went hungry. 2 large buffet restaurants for breakfast and lunch (they have the same food at each), and then the 2 buffets for dinner (each one has different cuisine), in addition there are 6 restaurants where you need to make the reservations. Italian, Seafood, Sushi, Crepes, Mediterranean (Greekish), Fusion, and steakhouse. All were quite good, but some serendipity if "very good" versus good. For example, steak at steakhouse was quite poor one night for 3 of us, but another night better. The Steak in the Med restaurant was excellent, as was the "moroccan chicken"- very moist. Italian restaurant service was excrutiatingly slow, we only went there once and it must have been some type of mistake for us, because we had not exsperienced anything like this at any other time. Desert at all restaurants was nothing special.
Breakfasts were plentiful and variety- egg station to make your omelettes or fried eggs, pancakes, waffles, toast, croissants, danish, lots of fruit, cold cereal, meats (salami, etc, as well as chicken wings etc).
Lunches at buffets again had great variety as well as every day some type of pasta with choice of sauces. Also there were the snack bars at the bars with hamburgers, hotdogs, and pizza (at the pool up the hill).
Beach was very clean and nice sand. Waves were never big, so really nice. Many pools, the one where all the activities are (i.e. dance lessons, waterobics, kids activities), 2 other "quiet pools" (however at one there was frequent water polo matches (adults)), and then another pool on top of the hill, which we hadn't visited at all.
Key comment that others mentioned regarding restuarnat reservations - yes, quite challenging, but I can't think of a better system. My wife got up every morning around 6:30 to take a number, and then at 7 you can start making the resrvations. When she got down to the lobby, she was typically around number 15-18 in the queue. Only once we had to make a second choice.... then, between 6:30 and 7 while waiting for the resrvations to open, she went down to the pool to stake claim to our lounge chairs under an umbrella. Again, can't think of a better way of managing this issue. And it's not typical only for here, but almost any hot weather resort.
Every monday there are 2 charter flights from Montreal and 1 flight from Toronto. Canadians were the highest group of people... very few Americans. However plenty of folks from Latin America- Costa Rica, Colombia, Argentina, Ecuador, Panama.
They also have condos/villas, apparently they sell for around $250k US; but we were never approached to visit/express interest. Apparently also they are part of RCI for timeshare, but again, never was approached. In fact, I would have been curious/interested to take a tour, if someone had asked me, but since nobody did, I wasn't curious enough to go myself to ask.
We did 3 excursions- one day hired a car/driver to take us to Panama City (went to ruins, colonial/old city, causeway, Miraflores locks and driving around different communities), to Valle d'Anton to see the town, waterfall in jungle, zoo, and the town open market, and also to Embera Indian Community, where we took a longboat dugout to walk to swim under a waterfall, and then to the village. This was very interseting, thekids found all of these quite enjoyable.
For our departure, we arranged to transfer to the Radisson Decapolis hotel in Panama City (they didn't charge us for this at all). It seems that in Panama, at least, the "owners" of Radisson Hotels also "own" The Royal Decameron. Not sure if this is global, but they said that in Panama, at least, this is the case. Hotel is attached to a mall,which we walked around in , and then took the kids for dinner at the Hard Rock Cafe (yes, I know... but they were really good the entire trip and asked to go there)... even though the dinner at the Decapolis was included.
Every night there was a show that started at 10pm (We typically finished dinner at 9pm (with an 8pm reservation), so we had to hang for close to an hour. Kids wanted to stay up for it, but really it wasn't worth it.... We stayed for about 4 of the shows (over the course of 12 days).
Would we go back? Yup. The kids loved it, the weather was great, overall food quality was good, rooms were clean... It's not a 4 seasons or high end resort, but quite reasonable.