We stayed in a quiet unit on the water's edge looking across the canal to some pretty upmarket houses. Very nice, even had visits from one of the local bush turkeys and a couple of water dragons. The bird noises early in the morning could be a problem if you are not used to it. Easy walking distance to the Noosaville restaurants and a local supermarket. All the units seem to have their own garages..good for mid size cars but not for the larger 4WDs.
The unit seemed to have everything we needed apart from cleaning products. We would have liked to spruce up on arrival as the bathroom basins weren't that clean and there were foreign hairs around the shower and toilet floors.
The kitchen was particularly well equipped but we couldn't find a logical cupboard to use as a pantry. Strange, given the size of the kitchen. The lounge area might also benefit from some curtains or shutters as are installed in the upstairs bedrooms.
Room Tip: Choose a water front unit for quiet, ease of access and parking conveniece
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 5, 2012
Thank you for your rating of 4 out of 5 for Location, Sleep Quality and Rooms.
To address your concerns:
1. "The unit seemed to have everything we needed apart from cleaning products. We would have liked to spruce up on arrival as the bathroom basins weren't that clean and there were foreign hairs around the shower and toilet floors." In self-catering accommodation cleaning products are not supplied as a general rule, with the exception of a "starter pack" of laundry powder, dishwashing machine detergent and dishwashing detergent, as well as chux wipes and a scourer (we supply these items. However the key issue here is that the bathroom basins and hairs were not discovered during the townhouse check pre-arrival. We regard this as a serious issue, and also as constructive criticism. Readers of all the reviews on Trip Advisor will note that we are mostly rated as excellent or very good for Cleanliness (15 out of 18 reviews) and this review is a timely reminder that we must try harder to get it right every time.
2. "The kitchen was particularly well equipped but we couldn't find a logical cupboard to use as a pantry. Strange, given the size of the kitchen. The lounge area might also benefit from some curtains or shutters as are installed in the upstairs bedrooms." We have been gradually upgrading the pantry space in the townhouses, and in the majority there are now additional customised pantry cupboards. If extra pantry space is required we would recommend guests to request a townhouse with an additional pantry cupboard when booking with us. In relation to curtains or shutters in the lounge area, almost all townhouses feature blinds, curtains or shutters in the lounge. One or two townhouses do not as yet, and we are in the process of correcting that. Again, if curtains or blinds in the lounge are required we recommend guests to request a townhouse with curtains or blinds when booking.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.