My husband and I stayed here in December during our first trip to Australia. We arrived a few minutes after 5 as we didn't realize the reception closed at that time and the drive from the Gold Coast took longer than we thought. We were lucky enough the girl from the front desk was finishing up as they were having their staff Christmas party in the dining room. I feel so bad I forgot her name ... as she was a wonderful. She was in her 20's, blond hair and was wearing the cutest and tiniest Christmas hat in her hair! My apology. Anyway she made us feel so welcome and quickly and efficiently got us checked in and explained everything. She was so hospitable even when I came back shortly later to figure out how to get onto the internet she printed me out a 2 hour free time so we could contact our family. This gal went above and beyond!!!
I recall us being in Apartment 92 (one bedroom Superior). It was on the 2nd floor and overlooked the 2nd pool (not the pool right outside the dining area). The apartment was wonderful. It had one bedroom and the patio doors opened wide. We would sit on the balcony and watch feed and watch the birds including the parrots (not a bird we see in Winnipeg, Canada!). The entire apartment was very clean and bright and featured a nice large dining table.
The first night we arrived we picked up take away food from the Thai Restaurant a few buildings down the street. Their food was great! We came back to the apartment and enjoyed it over a bottle of nice Australian wine. There was so much food we had leftovers for the next day.
Prior to our arrival, I had read on Trip Advisor from another reviewer about the Bed & Breakfast option that can be purchased on Check in. I highly recommend this as it was excellent value (I believe $20 for 2 people for 2 breakfasts) and the food was absolutely great. I ordered the eggs Benedict and it was so good I had the same thing the second day. My husband had the bacon and eggs and also really enjoyed it.
Overall, I would highly recommend this property due to the apartment itself, the grounds were immaculate, dining room food and service was terrific and best of all was the gal at the front desk who treated us like we mattered!