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“Xmas holiday” 4 of 5 stars
Review of Portside Noosa Waters Resort

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Portside Noosa Waters Resort
4.0 of 5 Resort   |   4 Portside Court, Noosaville, Noosa, Queensland 4566, Australia   |  
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Ranked #5 of 5 Hotels in Noosaville
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Xmas holiday”
4 of 5 stars Reviewed May 22, 2014

Have been staying here over Xmas for the past few years. Great spot. With the wife and two teenage boys, we bring up the boat and park it right at the bottom of the stairs of the patio. Units are pretty good. Decent size with everything provided to make it feel like home for the week. Beds are really comfy. If you plan on holidaying with a boat, this is the spot for you

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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29 reviews from our community

Traveler rating
    12
    12
    3
    2
    0
See reviews for
9
11
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Wirral
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 11, 2014

We liked this accommodation it was clean, roomy and the view from our bedroom and patio was lovely. A garage was provided for our hire car which was nice as the car was kept cool. Andrew the manager was very helpful and kind.
We had had a busy time in the previous two weeks and wanted somewhere to chill out and this place was exactly what we wanted it was nice to be able to watch the little pleasure boats going through the lock and to fish in the little garden outside the lounge.
A short walk brings you to shops and restaurants. It was nice to be able to stroll down river in the evenings and watch the parrots settle in for the night.
We would certainly stay there again

Room Tip: We had apartment 7 and liked it.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange, Australia
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 25, 2014

We stayed here last year for a week and were so delighted with the accommodation and setting that we booked for ten days this school holidays. What a sore disappointment it turned out to be! Last year we stayed in Apartment 16 but this year we were allocated number 13 which turned out to be far inferior in just about all respects. We had assumed that all accommodation at Portside would be of a similar standard. Instead we found no. 13 was grubby and tired. While the bedrooms were nicely furnished and the beds comfortable, the furniture in the living area was basic, cheap-looking and inadequate for a family of four which included two teenagers (we moved chairs down from the bedrooms just to give ourselves more seating as the small modular sofa which was all that was supplied was fine only if we sat bolt upright at all times). Accommodation suppliers please note, putting a few prints on the wall does not constitute 'modern decor'. There is also no excuse for dirt. The garage floor had not been swept out, there were fingerprints and scuff marks on walls, hair and scum on the main bathroom wall and the cutlery drawers were grubby. Guests shouldn't feel obliged to put everything through the dishwasher before they feel comfortable having a cup of coffee. We complained to the Managers within minutes of seeing our accommodation but they appeared uninterested: blaming the previous managers for making the booking and ourselves for not specifying that we wanted apartment 16. We were told that as each apartment has different owners, the furnishings vary in quality. If this is the case, Portside's website needs to reflect this so that prospective guests can make informed choices. As repeat customers staying for ten days, I can't explain why we drew the short straw this time but I can confidently say that we won't be travelling 1000 kms to visit Portside next year.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockeya, Manager at Portside Noosa Waters Resort, responded to this review, January 29, 2014
We apologize unconditionally for your negative experience at Portside Noosa Waters. Upon check in and subsequent your request to move you to your preferred Townhouse No 16, we checked to see if we were able to do this, unfortunately the staggered departures and arrivals prevented us from moving you.
As new managers we greatly appreciate your comments and feedback as this is assisting us with our operational procedures review and improvements, which is now in progress. We are also revising return guest booking procedures to ensure that preferred townhouses are booked and if unavailable, a photo collage of the alternative units is emailed to enable guests to make an informed decision before confirming a booking.
We are striving for continuous improvement and for your feedback we thank you, if you are able to overcome your disappointment and return to Noosa in the future, please contact us directly as we would like to show you our improvements and offer you a discounted package.
Once again thank you for your feedback.
Kind regards Andrew Rocke, Manager, Portside Noosa Waters.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakham, United Kingdom
Top Contributor
55 reviews 55 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 5, 2014 via mobile

This is the first time I have booked accomodation outside of Hastings Street and I was a little worried about being out of town. I needn't have worried, the transport links into Noosa were excellent. The buses were free over the Christmas holiday period and on the occasions we drove in, the volunteers at the Rotary pay car park were a pleasure to deal with. Gympie Terrace and its' bars and restaurant were a pleasant 15 minute stroll along the river and closer to hand was the Yatch Club. The accomodation was very spacious and extremely well equipped. We had townhouse 6 and the main bedroom/ensuite was a delight with a great view of the river. Our grand daughters loved the daybed and trundle on the mezzanine and having their own tv scored many brownie points. The storage was brilliant in all rooms, a few more hangers would be good please and the kitchen was beautifully equipped appliance and crockery wise. Our resort managers Andrew and Nieke, newly arrived themselves, were very pleasant and helpful. Thank you Andrew, for helping me out when I couldn't work the oven. The pool, spa and barbecue area are very nicely maintained, a kids' shade over the pool would be an appreciated addition as it is in full sun for a lot of the day. Our grand daughters loved fishing off their own dock and if you are a boat owner this would be a great place for you to stay.

Stayed December 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 26, 2013

It's hard not to immediately feel at home in this beautifully located river-front townhouse. Very spacious and quietly located, it's equipped with all the comforts and tools you'd have at home. Boats going in and out of the lock directly opposite the resort will keep you amused for hours on end from the comfort of your deck. It's a short walk along Gympie terrace to the great restaurants and coffee places of Noosaville.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 15, 2013

We have stayed at Portside twice now. Great location away from noise of Gympie Terrace but close enough to enjoy all it has to offer. No need for aircon as beautiful breezes and fans keep unit very comfortable. We stayed in Townhouse 17 which we found to be needing a really good clean or repaint on all the woodwork etc. Ensuite was also in need of a really good clean - mildew in shower not nice. White linen lounge possibly not the best choice for a holiday rental but all in all it has heaps of pluses and lots of room and a sensational view being right on a waterway. Very enjoyable holiday and we just love Noosa.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 27, 2013

We recently stayed here and thought the location was excellent, only 5 minute walk to yacht club and the rest of the restaurants in Gympie terrace. The fact that we could just fish from our garden was great too and the management team were very helpful. The only thing is we stayed in number 17 and it could have been doing with a little colour being introduced to the decor as it was all white, which felt a bit clinical. Also some guests did not adhere to the 'don't cross peoples gardens' instructions which was very annoying and took away our privacy. I think this fact should be highlighted a bit more. Other than that I would definately return here.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Portside Noosa Waters Resort

Address: 4 Portside Court, Noosaville, Noosa, Queensland 4566, Australia
Phone Number:
Location: Australia > Queensland > Sunshine Coast > Noosa > Noosaville
Amenities:
Free Parking Children Activities ( Kid / Family Friendly ) Swimming Pool
Hotel Style:
Ranked #5 of 5 Hotels in Noosaville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Portside Noosa Waters Resort 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
Portside Noosa Waters Resort Noosaville

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