We traveled as a family of 5, My husband and I, daughter 11 and two sons 2 & 4 in mid October for a week. We booked online and were given two rooms (although we could have made do with one room), but in the end it was handy having two bathrooms and wardrobe space for 5 of us. The rooms consisted of twin beds and a very large sofa bed which I did share with both sons on occasion. Then there was another chair which appeared to fold down into a bed too, also the second bedroom gave us a cot, which was just a bit too small for my youngest and he does get up at night.
The hotel and staff are great and they all worked so hard around the clock to cater for our needs. Our rooms were located in a fantastic position (right next to the gorgeous pancake hut) I didn’t used to eat them… Ate them every day! The kids also loved them for a snack between breakfast - lunch then just before it closes at 5. Previous reviews that the lady does not smile, well no wonder…, this woman fries your eggs in the morning from 6 am til 11 when she starts pancakes til 5 then is in the restaurant for the evening meal until goodness knows what time… I’d like to see how anyone would still be smiling after working these hours from May to October.
Similarly the entertainment team work so hard and are not over bearing or in your face, especially if you are not interested. They maintain their up beat happy demeanor from May to October working 16-18 hour days, around the pool from about 10am. They do dance classes, fitness, games throughout the day to stage performances in the amphitheater by night until 11 ish then more games at night in the pool bar area, unbelievable! On the last day they all came out to help with baggage and see everyone off. A very happy & entertaining bunch.
There was plenty of good food available for breakfast lunch and dinner, also a midnight buffet between 2330 - 0030 in the main restaurant. The themed restaurants were ok but are all situated adjacent to the same kitchen which I don’t doubt serves them all. Saying that, the food was better in the Asia restaurant than the Italian and we didn’t try the Turkish.
Breakfast - cereals, pastries, variety of bread/rolls, jam, eggs, beans, tomato, Turkish sausages (like saveloy but not pork) or a freshly made omelette, cold meats & cheese and pancakes. We mainly had lunch around the pool area during the day. There was a salad counter a fruit counter and hot counter which always had pizza (made freshly as you watch) and chips for the less adventurous or jacket potatoes. There was a variety each day, sometimes crab claws, meatballs, southern fried chicken, or pasta dishes. Similarly evening meal always pizza & chips available, along with a large variety of hot options. There is a separate kids bit with a small choice and small table and chairs. Fruit selection was a bit limited maybe due to season.
There are a few shops by the pool and a couple in the hotel, but I would recommend taking a short trip to Serigerme village (£5 or 10 TL in a taxi) where the villagers are very attentive and prices are cheaper but still worth a haggle.
Most people who have been there a week previous to you normally pass down their inflatable’s to you.
We went to the village to book the 12 Island trip with Basket Travel. After doing this we spent ages wandering around the shops as the shop keepers will keep you chatting for ages especially if you have kids.
There is a market in the village on Sunday (all day), so no need to do the Thompson trip to the second biggest market, unless you want a day out on the coach in the heat. This leads me on to the only real negative to the holiday and although did not affect us directly as I read all the reviews before hand in preparation, I was aware of a few people who were mis-sold Thompson trips by the rep. One lady was told that there was no market in the village and the only opportunity would be to take the Thompson trip at the cost of £10 each, she ended up not going once she found out about the local market. Then a couple from Scotland we met went on the 12 Island cruise having booked with Thompson they paid £70 per couple where as we booked with basket travel and paid £40 for 5 of us (kids go free). This is the only area where Thompson let their selves down I think.
The boat trip was brilliant. I was a bit apprehensive taking my young boys, but they were fine and my 4 year old was jumping off the boat and my 2 year old was at ease swimming in the sea. I would say though that we went at the end of season and there were just enough people on our trip (about 40). The guide explained that had we have been there earlier in the year the boat would take up to 80 people which would have been a nightmare. At one of the stops where the base of the old light house is under the sea there was something in the water which stung a young boy on the leg which frightened him a lot. I also felt something on my leg and when I got back to the boat I had a small sting too.
The only slight negatives at the hotel - Pool was very cold but didn’t bother us. I did pick up a few loose tiles out of the pool which were put back by the next day. The area around the pool is very slippery.
There were one or two individuals who overdid the ‘all inclusive’ concept and threw up around the pool bar, which smelt bad for ages, but the staff dealt with it very well.
Finally - The spa is a must! you cannot go to Turkey and not have a Turkish bath. I think it's reasonably priced for what you get, compared to the UK. We got 2 adult baths + scrub + full body massage + face pack 1 child chocolate massage & boys could have bubble massage too all for under £100. Need to haggle. Felt great after!
Overall this holiday was fabulous and we all enjoyed it so much we are thinking of returning next year
- Also Known As:
- Pegasos Tropical Hotel Ortaca
- Iberostar Hotel Tropical
- Iberostar Hotel Sarigerme
- Suntopia Tropical Turkey/Ortaca