My partner and I have just came back from a holiday in Zante where we stayed at The Letsos Hotel, what a total disappointment, we arrived at the hotel at 7.00am so we were quite tired, we requested a pool view room back in May when we were over there, and was told that would not be a problem, however the miserable ignorant and bad tempered owner had different ideas, he said it would cost us 160 euro for our request to be granted, so I told him as politely as possible that he had a cat in hells chance of getting more money out of us, but it did the trick and we got the pool view room at no extra charge , I need to tell people that the owner doesn't understand or speak english, but he does a bloody good job of it when your exchanging your sterling for euros in his hotel, the room we had was very basic, but we had the pool view we wanted, on our 4th night there we had horrendous thunder storms at around 2.00 am , so obviously most of the holidaymakers was awake as it was such intense thunder and lightning, as I put the bedside lamp on I noticed our entire floor was flooded, the rain came in from under the door at an alarming rate, then to top it all the ceiling started leaking and started look like it was going to collapse, I waited for the rain to calm down abit before going down to reception to report the problem as well as the danger, luckily Mel the receptionist was there so didn't have the trouble of playing charades with the owner to explain the problem, Mel told him our problem and he went off his rocker shouting at her telling her that he would sort it out later, I wasn't prepared to wait till later, but he won on that one and we waited around 4 hours in the reception with our cases re packed, we finally got in our room and I must say it was a lovely room compared to the one we had just been flooded out of, so I thought now we can relax and enjoy the rest of our holiday, for the two weeks we were there we never once had any hot water to shower in, I did complain, but again the owner didn't understand me, so I gave up trying to explain, and when we did have a shower the floor would be flooded because of the poor drainage, we didn't have a kettle at first so I went to request one from reception, I was told they would look for one for me, I did get one that day , but was told you only get a kettle in your room if you are flying with certain airlines, so I dread to think how many other self catering holidaymakers done without one, its a joke of a place, but it didn't spoil our holiday, oh I nearly forgot, there are notices pinned up all over the hotel telling everyone not to use the electric at peak times because it put strain on Alikanas infrastructure, whatever that means, our room was cleaned twice in the 2 weeks we were there, and we were allowed clean towels 3 times during our stay, if your room number is not on the maids list you get nothing done, apart from your bins being emptied...I can't comment on the meals they serve as I never ate there, the 10 euro I was charged for 2 cans of cider was enough , but believe it or not the hotel from hell didn't spoil my holiday.
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- Also Known As:
- Letsos Hotel Alykanas
- Hotel Letsos Zakynthos/Alykanas