We stayed here in early July for three nights and thoroughly enjoyed it. The directions (in particular the photographs of key road junctions and signs) were really helpful so it was no problem to find Kapsaliana at all. The room was lovely, with the quietest air conditioning I've ever come across! The inside/outside setting of the restaurant was also quite magical in the evening (listening to the Scops owls gently hooting to each other was a treat) and we particularly enjoyed the special Cretan food and wine menu; it was the first time that the chef and his team had offered this special menu, and it was a great success.
Although we had a car, we took advantage of the offer of a lift up to the Arkadiou Monastery so that we could walk back through the gorge to the hotel. The monastery is really beautiful and the flowers in the courtyard were so colourful. It was also really nice to walk back through the surrounding countryside to the hotel.
We also loved the hotel cats!