Although there was maybe only one other couple staying in the hotel,we were put in a room on the top floor and the lift wasn't working. There was NO offer of a room on the lower floor until late in the evening when we were already settled into the upper floor room. We had asked for a room with a view to the castle and were give one looking over the countryside - yes, it was beautiful but not what we had requested. We assumed none with a castle view were available when we checked in - wrong assumption on our behalf.
The towels were VERY WELL USED - edges frayed and grey in appearance.
There were four pillows - one was decent, the other 3 were like thin and hard.
The motion detector lights on the stairways and hallways didn't work so we had to find our way to our room in the dark.
A reading light by the sofa didn't work even when we tried it with a bulb from another lamp that did work.
We went to Portel and booked at Refugio da Vila to participate in their cooking school. We found out a few days before arriving that the cooking class on the day we were there didn't start until 19:30 which we thought was too late in the day for us to benefit from and enjoy.
Lastly,we decided to eat at the restaurant in the hotel - again, we thought if they run a cooking school the food would be at least good. It was truly the worse meal we have eaten during our 4 vacations in Portugal - each vacation was been for 6 weeks so we have eaten many enjoyable meals at other restaurants.
We would NOT recommend this hotel or restaurant to anyone.
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- Also Known As:
- Refugio Da Vila Rural Hotel Portel, Portugal - Alentejo