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“A wonderful place! Excellent hospitality & customer service!!!” 5 of 5 stars
Review of Silver Beach Hotel

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Silver Beach Hotel
4.0 of 5 Hotel   |   Gerani Kydonias, Gerani, Crete 73100, Greece   |  
Hotel amenities
Ranked #2 of 10 Hotels in Gerani
Ireland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“A wonderful place! Excellent hospitality & customer service!!!”
5 of 5 stars Reviewed July 7, 2014

We visited here from 10th to 20th May this year & had a most pleasant, relaxing, welcoming experience to match no other.... We arrived late on a Sat evening, tired & hungry. The restaurant had finished & was closed - but the kind, thoughtful & ever efficient Manager had arranged for ready prepared meals to be delivered to our room..How amazing was that??? Well, if we were off to a good start....So it was to continue...The hotel is in a superb location on the sea-front... Our apartment had the beach about 15-20 paces out the back & the pool was even nearer from our front door. We were so well looked after on every level to give us the most relaxing & worry-free stay... The restaurant staff were extremely courteous... as were the bar staff...from our "cocktail queen" in the daytime to the patient & witty guy who did the night shift!! The manager seemed to be on duty 24/7... A most polite lady who seemed to know everything that was going on everywhere all the time - in a most unobtrusive way... It was lovely to see one so committed to the provision of such excellent customer service in such a consistent manner...that carried through all the way to waving us off to the airport in our taxi?? It was like home away from home!! A special word of thank you must go to Stravroula!! Thank you so so much for all the information about the surrounding areas & organising trips & telling us so much information about the lovely island of Crete.... You made our time at Silver Beach very special each single day! Thank you also for introducing us to traditional Greek Coffee!! And not to forget your adorable mother who made us such beautiful personalised gifts to bring home... I hope one day you & your family will visit Ireland & we can welcome you in return....like family... We left in extremely high spirits...relaxed...rejuvenated & ready to take on life again... A super, totally chillaxed experience!!! Well done & many many thanks to one & all at Silver Beach Hotel!! xoxoxoxoxo

Room Tip: Room with a seaview.... Spectacular!!
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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69 reviews from our community

Traveler rating
    38
    23
    3
    3
    2
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19
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed June 17, 2014

The hospitality was excellent. The rooms were very good. Right near the beach 50 meters. The food was good very nice breakfast. The beach is sandy and clean. Very good music on Saturday night romantic evening. Good value. One serious fault. There is no WIFI. In public areas it is slow at the best and malfunctioning at the best. This is un forgivable and sends the guests to neighbouring cafes to connect. Doesnt make sense!

Stayed June 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 2, 2013

We would return to this excellent hotel every time!
Couple of nice restaurants and a mini supermarket nearby.
But due to location you still need to hire a car.
Very friendly staff, especially Irini the manager.

Room Tip: Sea view from our room was fantastic!
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 11, 2013

This is a very nice and relaxing place. The hotelstaff is very kind and serviceminded. Only smiling people. The food is very good, also for us Norwegian. I can recomand this hotel. Its sometimes very windy on the beach, but the pool is very nice. The TV on our room was very small and old fashon.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turnhout, Belgium
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 25, 2013

Great hotel and residence !! best holidays we ever had ! Irini the owner is special! and all staff is great!!!
Ideal for families as there is a wonderful swimming pool and direct access to the beach.
Rooms are very clean and ideal for holidays :)
Rent a car to drive to the most beautiful beaches in Creta (Balos/ Phalassarna/Elafonissi) and get back to this paradise of calm and relax.
Shopping and fun at 1-2 km in Platanias / 20-25 mn from Chania lively city.
All inclusive is good to keep costs down even if local restaurants are quite cheap (12-15 euros/lunch 15/20 dinner).

Room Tip: view to the sea is great :)!
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 8, 2013 via mobile

A very beautiful hotel,very clear with a very helpful personel,thing that you can't finf very easily in greek hotel.very beautiful gardens,clean swimming pool,big rooms with comfortable bathrooms.i reccomend it if you have kids!!!i read about the air condition but we had no problem with this!!!eirini responsible for the hotel,eleni and george from the bar are the most gentle person that you can meet in a hotel ready to assist and help you in every need!!!i certainly go back!!!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashkelon Israel
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 23, 2013

“Silver Beach” is a wonderful place for good and quiet rest. It is located right on the coast of the sea pretty far from big roads. Not far from the hotel there are few villages (20 minutes on foot). There you can to try local kitchen and to find all necessary: souvenirs, ceramic, wine, olive oil, rent a car, various accessories for swimming and many other. The room we lived has a beautiful view to the sea and mountains. Staff of the hotel is very polite, attentive and always ready to help. Rooms are cleaned every day. The beach area of the hotel is clean and equipped with umbrellas, sunbeds and shower, but don’t forget to buy shoes for swimming. Btw, hotel has its own mini market, so you can buy some things there. We are so glad that we found that hotel! We had a lot of pleasure there. If you like to see a lot of interesting places you should rent a car. We hope to return there.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silver Beach Hotel

Address: Gerani Kydonias, Gerani, Crete 73100, Greece
Location: Greece > Crete > Chania Prefecture > Gerani
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 10 Hotels in Gerani
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Silver Beach Hotel 4*
Official Description (provided by the hotel):
The staff of Silver Beach Hotel welcomes you to our beautiful island and wishes you a most pleasant stay! Please browse through the site to discover the famous Mediterranean hospitality. We look forward to meeting you and guarantee a dream vacation! ... more   less 
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Also Known As:
Silver Beach Hotel Gerani, Crete - Chania

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