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“Good but not quite great” 4 of 5 stars
Review of InterContinental Resort Tahiti

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InterContinental Resort Tahiti
4.5 of 5 Resort   |   PO Box 6014 | Pointe Tahiti, Faa'a 98702, French Polynesia   |  
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Ranked #1 of 2 Hotels in Faa'a
Chippenham, England
Top Contributor
114 reviews 114 reviews
27 hotel reviews
Reviews in 62 cities Reviews in 62 cities
129 helpful votes 129 helpful votes
“Good but not quite great”
4 of 5 stars Reviewed March 15, 2013

We stayed at the resort twice. At the beginning and end of a Paul Gauguin cruise. Below are some tips on the hotel.
Top Tips
There are automatic change machines at the airport 24/7 that will change foreign currency into XPF (French Pacific Francs). US dollars are however widely accepted and many shops(including all tourist shops) have credit card facilities.The hotle also changes currency at a rubbish exchange rate.
The hotel operates 24/7 and is a 2 miles/5 minute taxi ride from the airport. It is very busy with groups and individuals transiting to other islands and cruises.
Taxis in Tahiti appear to operate on fixed prices: the airport to the Intercontinental is 1,400 XPF daytime, 1,500 XPF night time; the hotel to the harbour for the Paul Gauguin is 2,000 XPF plus 100 XPF per large bag plus 40 (tax?) during the daytime.
We stayed in both a ‘garden’ room and a ‘lagoon’ room. Both were ok but quite ‘tired’ and in need of refurbishing – for example both rooms had old fashioned bath tap showers into the bath; there were no separate shower facilities in the bathrooms. Rooms were very clean and the beds both huge and very, very comfortable!
The grounds, pools and lagoonarium were excellent but there is very limited access to swim in the sea – only near the water sports centre could you get in the water. Beach towels can be borrowed but must be returned to avoid a charge.
Like many hotels/resorts in French Polynesia everything is expensive if you are not on an inclusive package. The buffet breakfast, for example, is about $37 US per person; you can however have an ‘all you can eat’ continental breakfast from the cold counters for a lot less.
The Intercontinental appears to have a tie in with Paul Gauguin Cruises and many tour group passengers use the hotel. This probably means a good price as ship transfers are included plus a discount on meals.
The hotel has a semi permanent internet offer of wifi for 24 hours for a cost of 1,100 XPF (French Pacific Francs). As part of the package you also get a litre of bottled water in your room; a free in-room movie and 50% off a cocktail in the bar. Given these individually add up to far more than 1,100 XPF this was good deal – the wifi signal was excellent.
The Friday night ‘legendary’ seafood buffet and show was good but at $260 for two with a bottle of average wine it needed to be!
The Friday and Saturday night shows by ‘Les Grands Ballets de Tahiti’ were top class and not to be missed. You don't however need to pay for the full buffet meal to view these shows in the evenings; you can eat a la carte and still see the show or even sit in the adjoining Tiki bar.
The resort is fairly isolated but If you turn right out of the hotel and follow the main road it is a 15 minute walk to Tahiti’s largest supermarket (Carrefour) and about 20 smaller shops.
Enjoy!

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indianapolis, Indiana
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 15, 2013

We stayed at the InterContinential Tahiti in Jan. 2013, the resort was great! Rooms were large and very clean. The resort had amazing pools and a nice salt water lagoon where you could snorkel with the fish, really cool! We only had breakfast at the hotel and it was a buffet style with lots of options and the food was great, we never ate lunch or dinner at the resort, the food was really expensive! The staff was really helpful and they have someone on staff to help you set up excursions and tours, really great! We stayed in a regular hotel room but the overwater bungalows looked amazing. Overall it was a great place!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
64 reviews 64 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 14, 2013

We had seen mixed reviews on this wonderful property and after being there for ten days, I though I would give my review of the various aspects of the Hotel.

Things about the Intercontinental Tahiti and area

Staff-
All the staff are so friendly and helpful if you need anything out of the ordinary- we had a pineapple and the Tirage greeting lady cut it traditionally and was so gracious on how she did it for us; if you need a wine opener, the lady behind the Tiki bar will do it for you with pleasure. Need anything and the front desk folks go out of their way to see to all your needs. The Concierge, front desk, grounds staff, servers, maids and virtually all the staff always very friendly and always say Ia ora na, pronounced like "yo rah nah" (Hi) to you.

Grounds and pools-
Very well taken care of and constantly cleared of fallen leaves and left immaculate.
The Lagoonarium is stocked with many tropical fish and is very accessible.
The main Infinity pool is fabulous and refreshing in the hot tropical sun.

Rooms-
King Lagoon view rooms
We stayed the first night in the Lagoon view room 322 (third floor offers best view of Moorea if you want to stay in your room) and we were happy with the views, the gardens here and everywhere are fabulous and the north side of the property close to the sports like Skiido, Scuba, Rhino 4x4 and other cool activities.

Bungalow rooms
The bungalow layout is perfect in a large room with a perfect balcony to have private tanning, lunch and a dip in the ocean off you private dock (be careful of the Sea Urchins near the pilings for the dock)- bring your reef shoes. After booking the hotel back in early December I made a couple of enquiries and found out that if I joined the Intercontinental Ambassador club, I would get a free upgrade every time we stayed with Intercontinental, so we joined right here on the spot and got an upgrade to the over the water Bungalows (a minimum $40 value per day- we are here for 10 days)! Additionally you get a welcome gift, a free movie and a 1L bottle of water. What a great idea, these bungalows are placed along just off the shore line facing Moorea and the lagoon (rooms 485-491 are the best views) and closest to the Tirage restaurant, main pool and Tiki Bar. The bungalows to the south have many facing Moorea and are closer to the Lotus restaurant and have their own Infinity pool and bar.

Dining-
Both Tiare and Lotus restaurants have fabulous dinner meal menus.
Tiare Restaurant
Allows for a view of the main Infinity Pool with Lagoonarium behind, entertainment per scheduled performances and just a nice place by the water if it is too warm; the Tiki Bar is right beside and make the best Pina Coladas.

Lotus Restaurant
Is a unique experience over the water in two large huts. The sea breeze is there and the whole ambience is very romantic. The food is very good at Tiare and to die for at the Lotus.

A lot of folks say "pricey", depends; do you want to take a taxi to Papeete and back just to have greasy food court type meals on the Quay? Chinese style and Crepes are served out of the back of a truck- we added our checkmark and that is it for us, the hotel is worth the extra cost!

Fitness and Spa- between both restaurants
Fitness Center
Intercontinental has a well equipped fitness facility with 2 treadmills, 1 elliptical, 1 sit down bike, several machines, weights, washrooms with showers, cold drinking water and towels. A good place to start your day before heading off to Carrefour!

Spa
Has a world class steam room that really works well before a fine massage. For those who prefer to cool down fast, there is a 16 degree walk in tub for just that. The massage is given in many styles- choose deep for those sore muscles.

Showers and washroom facility (combined with the fitness centre)
After your massage, a nice shower area awaits with soap and towels supplied.

Extras-
On top of the Ambassador Club, Intercontinental has another offer which for 1100 SPF (around 12.50 USD) gives you 24hr HS Internet, 1 movie/day and 1L of water/day.

Other places to consider nearby (check these out on Google earth)-

We are a bit frugal and advise anyone who is looking for a bit of a break on the cost of things to consider the following ideas (tested and trusted by us):

Carrefour- Like Canadian Superstore (with fabulous French products) to the south along the road/highway leading from the hotel about 15 minutes walk (yes walk)- stay on course and you will see a pedestrian bridge crossing the road and then the store just to the right.

Chocolatine at the Carrefour- After our daily coffee and croissant at this French, friendly, bakery/cafe, we would pick up small groceries and wine to avoid the expensive breakfasts and lunch routine back at the hotel (to save for the evening dinner at the fabulous restaurants).

There are other shops and banking at this mall, so don't think you have to go to Papeete 8 Km away for everything.

Try the Pink Coconut Restaurant at Marina Taina, Punaauia PK 9, French Polynesia- you'll love it, the food and the sunsets!

The RTC bus into Papeete has a stop adjacent to the property and runs until 5:00 or so, then you are on your own (we were lucky and a local Mormon gentleman drove us back, right to the front door). Papeete is essentially dead at night except for some bars and although you feel safe, it is better to be at your hotel enjoying it. There are a couple of movie places a couple blocks in from the waterfront within 5 minutes walking distance from each other if you decide to stay. During the day the main park that runs along the waterfront is very nice and will give your walking shoes a go for the money. The marketplace is full of nick nacks, souvenirs, food and other produce of Tahiti. The folks are all friendly and will help you in whatever you want.

Thank you, everyone at the Intercontinental Tahiti in making this a fabulous and memorable holiday for both of us!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, British Columbia, Canada
Top Contributor
104 reviews 104 reviews
27 hotel reviews
Reviews in 43 cities Reviews in 43 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed March 10, 2013

After a long flight this was a good start to our trip. Only 5 mins from the airport. They had a transit room ready so we could freshen up before getting our actual room. We had a Panoramic Room which is well described as it had a beautiful view of the infinity pool, lagoon and Moorea in the distance. Since we are staying here at the end of our trip I could leave a bag full of shopping there rather than lug it around the islands. Shuttle to/from Papeete is 1000XPF per person round trip. Breakfast is good with plenty of options.

I would highly recommend this resort for people arriving/departing Tahiti for a couple nights!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reno, nv
Top Contributor
90 reviews 90 reviews
29 hotel reviews
Reviews in 41 cities Reviews in 41 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 10, 2013

The over water bungalow was better than expected. I could feed fish from the porch. and the Lagoon is good for snorkeling. Tahiti has lots of currents, so the lagoon was easier and had diverse sealife.

Our flight left at midnight, they let us have the room til 9pm for $150, well worth it to have another day in paradise.

Room Tip: Food is very expensive! You can see the show without the $110 buffet.
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2013

My husband and I planned and book what was going to be a vacation of a lifetime. We were going to the French Polynesian. We spent our first of 2 weeks in Moorea Island then went to Bora Bora to complete the second week. We packed up our stuff and headed to the airport after our wonderful 2 week stay. Once arriving at the airport and checking in, we were notified that my husband’s passport had been cancelled. The staff at the airport told us that there was no way to board the plan and informed us that we would have to contact the Canadian Consulate for further instruction of what we could do to get home. From that moment forward our dream vacation was turning out to be a nightmare that most people would only think could happen in the movies. We grabbed our luggage and headed to the Intercontinental Hotel in Tahiti. We needed a place that we could use a phone and business center to start trying to figure things out. As it was now the weekend it looked like it was going to take a while to sort anything out. Four days later we were finally in contact with the closest Canadian Consulate, which happened to be in New Zealand. They told us that they would help us get home but that it was going to take a while and that we would have to sit tight. We could not believe all of our bad luck. Thankfully we met Andrew, he worked as a Concierge for the Intercontinental Hotel in Tahiti and was our saving grace. We were given a seemingly endless and impossible list of tasks that we had to complete in order to get the documents to get home. After hearing about our dilemma Andrew offered to help us. Being in a foreign country where everyone spoke French which my husband and I do not was proving to make completing the task list nearly impossible. On Andrew’s days off from work he offered to be our personal assistant and translator. He started to make phone calls on his own to help figure out the best ways to assist us. He got in contact with his lawyer for us and even gave us his personal phone number so that we could contact him anytime that we had questions or needed assistance. For the first time since the nightmare started knowing that Andrew was going to help made us believe that everything was going to work out and that we would get home. We would have been completely lost without him. Then the real work started. Andrew picked us up on his days off and we set out to complete all of the steps required to get home. He brought us to three different police stations translating for us each and every time. He explained our situation and made sure that we had the support we needed. He brought us two separate times to the passport office in Tahiti and helped us arrange to meet with the passport office’s manager. She was not able to actually help us but sent us in the right direction of the notary so that we could start filling out the necessary paperwork for a new passport for my husband. We then had to get passport pictures taken and Andrew brought us to three different photo studios until we found one that would take the pictures. This was rather difficult as the pictures that they take in Tahiti are not the exact qualifications that the Canadian passport office requires. The pictures had to be taken a few times and cut to the right size in order to be usable. Andrew then brought us to a Notary so that we could get the passport documents and the pictures signed to make them valid. This process would not have been completed without the help of Andrew translating for us and driving us to the different destinations. Then came the next task. We needed to get a certified cheque. Since there are no banks that we use in Tahiti we did not know how we were going to accomplish this. Andrew offered to put our money in his account and got his bank to approve a certified cheque for us from him. I know that this doesn’t seem as bad as it actually was, however this was days of going back and forth and dealing with a lot of people that did not understand the situation or know of ways to help. Even with Andrew translating and explaining the situation to everyone it was still difficult for others to grasp the concept as this is not something that many of them have ever encountered before. So now that we had all of the documents needed to apply for a new passport we had to send everything to the Canadian Consulate in New Zealand. Andrew went to the FedEx office a couple times and helped to figure out the fastest way to get the paperwork mailed off. Even this turned out to be more difficult than we imagined. It turns out that the mail only leaves Tahiti by airplane to New Zealand on Thursdays. Finally Thursday rolled around. We gather everything that was requested to be mailed in for approval only to find out that the stamp from the notary had smudged all over the pictures because of the humidity. Andrew came to the rescue yet again. He brought us back to the photo studio and the notary before bringing us to mail the documents off. I can’t remember how many times throughout the whole experience that we all commented on how it constantly felt like we would take one step forward and three steps back. It was extremely frustrating for us. We definitely would not have been able to do it without Andrews help. Now we had everything sent off we had to wait till it was received in New Zealand and then it needed to be approved in order for us to get home. Then we found out that the Intercontinental Hotel was fully booked and that we would have to find somewhere else to stay. Andrew offered for us to stay at his place as there was no other vacancies on the whole island. My husband and I decided that we would like to go back and stay on Moorea Island. Andrew came and picked us up and brought us to the ferry that would bring us to the other island. He even managed to get us a discount. We finally heard back from the Consulate and our application was approved, we were going to be issued a 24hr flying pass so that we could get back to Canada. We now had to wait for the one day of the week that the mail came back to the island to receive the pass. Andrew arranged for us to spend the day before our flight home at the Intercontinental Hotel. We had a great day of relaxing by the pool, a great lunch and showers at the hotel before Andrew picked us up and drove us to the airport. I don’t think that there is anyway to express just how much Andrew helped us. He never asked or expected anything in return for everything that he did for us. His actions throughout the whole experience has made us realized that there really are still kindhearted people in this world that really do care and would do anything to help others. My husband and I will never forget this experience and all that Andrew did for us. What started as a 2 week dream vacation, then turned into a nightmare, and ended up being a 5 weeks unforgettable experience for both of us. We both look forward to one day returning to the islands and seeing Andrew again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Service
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Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 28, 2013

We spent our final night in Tahiti of our honeymoon in this hotel, but arrived at 2pm and had to leave at 6am the next morning. We were greeted warmly and congratulated on our recent wedding and check-in was smooth. Some good looking bellmen took our baggage to our room for us, and I was helped promptly at the concierge desk when we decided to book the last shuttle to downtown Papeete for a fee (we had a friendly driver who gave us a map and directions). Unfortunately it was Saturday afternoon and the shops there close at noon, so not much was open there, but we were glad we explored and enjoyed crepes at les roulottes, and had delicious beer and croque monsieurs (called croque brasseurs) at Les Trois Brasseurs.

The property is beautiful, it is huge, sprawling and had anything anyone would need, and one would not ever have to leave! Our room was ample, with an old style shower (be careful, it leaks onto the floor easily), and a strange window between the shower and the bed in the next room. Perhaps this is leftover from renovations from the original Travelodge? We had a nice balcony too, not a fantastic view but ample. Our honeymoon gift of some drawing of ancient Polynesia seemed a bit cheap and there was no artist/date/explanation with it.

The infinity pool is huge, lagoon beautiful with many colorful fish, and the Le Lotus restaurant looked amazing, but very expensive. We did, however get to enjoy the Saturday night Tahitian dance show that was very entertaining, and luckily didn't have to pay the 500 cfp/person charge to sit on the deck, although signs there said you did. We just paid for an expensive (but delicious) cocktail and enjoyed the show. They let everyone come up afterward for photos and to learn a dance.

In the morning we had a quick breakfast at 6am, but the waitress could not speak english well enough to explain what part of the buffet we were allowed with our prepaid meal, as the Sunday brunch was lavish, and our continental breakfast only allowed us fruit and pastries. But, that early it was all we needed, but I felt the selection in Moorea at the Intercontinental was far superior. Our shuttle was ready and waiting, we opted to carry our own luggage out this time. All in all this hotel met our needs. It is a bit dated and run down, but ample. We wish we had more time to spend utilizing the amenities such as the pool, spa and jogging trail, but perhaps next time. It was a convenient 5 minutes to the airport for our flight. I would definitely recommend this hotel as a matter of convenience to anyone, and if you don't want to leave the property, as you have everything here! The food was very expensive, but I'm sure delicious. It is not very private though, so if you are honeymooning I wouldn't stay here more than a couple of days, as many children ran around and a noisy wedding party I'm sure kept people up in nearby rooms.

Room Tip: We had a 'garden view' room on the west side of the property that had a decent view of the b...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Resort Tahiti

Address: PO Box 6014 | Pointe Tahiti, Faa'a 98702, French Polynesia
Phone Number:
Location: French Polynesia > Society Islands > Tahiti > Faa'a
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Faa'a
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — InterContinental Resort Tahiti 4.5*
Number of rooms: 253
Official Description (provided by the hotel):
The resort has a total of 253 rooms and bungalows, comprising 172 fully renovated garden and lagoon view rooms, a separate wing with 60 panoramic view rooms for the top achievers and VIPs, a suite, and 32 over-water bungalows. All units are air-conditioned, with international facilities and amenities. Located in 32 acres of gardens, the Polynesian style resort offers views of unforgettable sunsets and volcanic peaks of the sister island Moorea, just 12 miles across the sea of moons. The resort offers 2 restaurants including gourmet over water restaurant and an all day dining restaurant featuring the best Tahitian shows on the island, 2 bars, 2 crystal clear, fresh Water overflow swimming pools, and a host of activities to entertain just about everyone. The property features an activity center including tennis, water sports and the largest scuba-diving center Special mention about the huge lagoonarium where guests can swim in a protected area and enjoy Polynesian exceptional sea-life. The Deep Nature Spa by Algotherm is open since the end of 2008" is also equipped with a great gym ... more   less 
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Also Known As:
Intercontinental Resort Tahiti Hotel Faa`a
Intercontinental Hotel Tahiti
Intercontinental Hotel Faaa
Beachcomber Resort Tahiti
InterContinental Resort Tahiti French Polynesia

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