Where to start...we spend our honeymoon here and loved every minute of it. After the first day we didn't even bother of having dinner at other restaurants since the food and wine at La Reserve are really hard to beat. My husband still dreams, and talks!, about their moelleux ;) I do the same with the wellness. The food is superb. They also have their own home fragrance which (of course ;) you can buy. It has a South African touch, all wooden ornaments etc, burning candles all over, and a 'Venetian water taxi , that can take you to the center of Geneve in no time at all.
(nb: we were here in Sept 2010) but their service level hasn't changed...!