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“Great hotel ,wonderful stay.” 5 of 5 stars
Review of The Palms Hotel

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The Palms Hotel
3.5 of 5 Hotel   |   Moragalla, Beruwala 0034, Sri Lanka   |  
Hotel amenities
Ranked #4 of 8 Hotels in Beruwala
Essex
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“Great hotel ,wonderful stay.”
5 of 5 stars Reviewed July 29, 2014

We stayed for 3 weeks in the palms in june. It was our tenth trip to sri lanka but our first visit to the palms. We were not disappointed. As we arrived we were given a nice cool drink and a flannel, which was very nice after a long flight.The check in was very quick and then we were shown to our rooms which were very nice with beautiful sea view. The room was really clean. there were flowers on the bed and an animal made from towels which was amazing. The room was cleaned daily and sheets changed. Thank you to the room boys for keeping our room tidy. The food was amazing in the main restaurant and the seafood restaurant, best seafood i have ever eaten. Good variety of food in the main.restaurant and amazing desserts. ( Thanks chefs I came back from holiday 15 pounds heavier). Bar and restaurant staff are really friendly and nothing was to much trouble. If there was anything in particular you wanted to eat they would do it for you.The pool was very nice, and they have a small children's pool too. The pool boys were very friendly and always happy to help. The grounds were kept very tidy by the gardeners, they do a brilliant job. The security guards are also very welcoming.They have entertainment most nights a live band or DJ or cultural show.The entertainment was pretty good. The spa is very nice and the are very good at what the therapists are very good. I can honestly say that it is the staff that make this hotel, everyone has a smile on their face.. We would like to send a very special thank you to all the staff at the palms for making our stay so enjoyable. A very special thank you to Ishani, Sonali and Thanura, the front office manager and all front office staff.Sorry cannot mention everyone to many to mention. We would have no hesitation in recommending this hotel to anyone that wants a relaxing enjoyable holiday with lovely friendly staff.

Thank you to everyone at palms.Hope to see you next year

Roger Yvonne and Shirley ,.

Room Tip: All the rooms have a balcony and very nice sea view. we were on 2nd floor which had lovely views fro...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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489 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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English first
Arlington, Texas
Contributor
13 reviews 13 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 22, 2014

It was a very nice place to be for a vacation. had good food (though it have to improve on variety) and the rooms are well maintained. service is really good and the staff is very humble. the beach was dirty (mb cause of the monsoon rains). the hotel lacked social activities and had an unpleasant experience with the repairs that are going on.
the squirrels are very friendly, they'll just walk to you.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 19, 2014

I was on holidays in Sri Lanka in different places. Out of 4 Hotels I have stayed this is the best Hotel . The place is very good Neat and clean. The staff is very polite specially Guest Relation Manager and Restaurant staff. Very good swimming pool. Food is very good.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelaniya, Sri Lanka
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 14, 2014

First of all I need to say that there are some FALSE Bad feed back on this website about this hotel. I was also nervus before visiting the place due to those comments.

But Im glad to say that the Hotel is way ahead our expectations.

Every one was pollite and helpfull starting from the security person himself. It was very nice setting. Food was amazing. The swimming pool was stuning. And there was a good beach too to enjoy.

Also the rooms are spacious and Baths are equiped with modern 4 star luxery.

Well kept gardens gave an amazing site to the hotel surroundings.

Me and my Girlfriend are so happy about our visit and really want to visit again.

Room Tip: Please contact hotel Direct and check rates
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hornchurch, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 27, 2014

This was my 4th trip to Sri Lanka and comparing this hotel to others across this beautiful country, and the world I've stayed in this has got to be the best.The staff are truly delightful and will do anything to make you feel at home. The food is to die for with the dhal's being the star of the show. The beach needs a bit of clean up due to the last storm but has pristine golden sand and a glorious ocean to bath in. I would recommend this hotel to anyone who wish to go to this delightful place they call the pearl in the ocean. Thank you all for a wonderful time. See you soon. Mr Paul.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oman
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 25, 2014

Good
The service is good
The view of the hotel is perfect
The food is delicious
The staff are helpful
Hotel clean and tidy wel come back next time sonali thanks for all. My kids happy. Wife happy we like this hotel very much and will recommend to all bye for now

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sliema, Malta
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 25, 2014

I stayed in the low season (June) and the hotel was very quite which we enjoyed. Staff is very attentive and service i excellent. Hotel is beautiful. We had only breakfast but there was wide variety and mixture of both SriLankan and European style breakfast. Very delicious. Only the beach is dirty and one of the worse I have seen in Sri Lanka. To get to the town need to take either tuktuk or walk about 15min

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Palms Hotel

Address: Moragalla, Beruwala 0034, Sri Lanka
Location: Sri Lanka > Western Province > Beruwala
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #4 of 8 Hotels in Beruwala
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Palms Hotel 3.5*
Number of rooms: 106
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Also Known As:
Palms Hotel Beruwela
The Palms Hotel Sri Lanka/Beruwala

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